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Crowne Plaza HY36 Midtown Manhattan by IHG

4.0 star property
4-star hotel near Madison Square Garden

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Photo gallery for Crowne Plaza HY36 Midtown Manhattan by IHG

Restaurant
Restaurant
Point of interest
Reception
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
320 W 36th St, New York, NY, 10018
  • Place, Madison Square Garden
    ‪3 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Place, Rockefeller Center
    ‪14 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(175 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communication, Accessible Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Communication, Accessible Tub)

9.4 out of 10
Exceptional
(13 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Broadway)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Broadway)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(191 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

8.2 out of 10
Very good
(31 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Communication, Accessible Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(14 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Hearald Square)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Hearald Square)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

New York

City center stay.Within a 10-minute walk of this Manhattan hotel, you'll find Madison Square Garden and Times Square. Rockefeller Center and Grand Central Terminal are also within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 3 min walk - 0.3 km
  • Times Square - 8 min walk - 0.7 km
  • Broadway - 10 min walk - 0.9 km
  • Rockefeller Center - 14 min walk - 1.3 km
  • Grand Central Terminal - 18 min walk - 1.5 km

Getting around

  • 34 St. - Penn Station - 2 min walk
  • Penn Station - 7 min walk
  • John F. Kennedy Intl. Airport (JFK) - 54 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Gregorys Coffee - ‬2 min walk
  • ‪White Castle - ‬2 min walk
  • ‪Vito's Slices and Ices - ‬2 min walk

About this property

Crowne Plaza HY36 Midtown Manhattan by IHG

4-star hotel near Madison Square Garden
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Crowne Plaza HY36 Midtown Manhattan by IHG also features a fitness center, concierge services, and complimentary newspapers in the lobby.

This 4-star New York hotel is smoke free.

  • 251 guestrooms or units
  • Meeting rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza HY36 Midtown Manhattan by IHG offers 251 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

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  • Pet friendly
  • Free WiFi
  • Restaurant
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includes taxes & fees
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 AM to midnight (USD 67.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 14 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14 to 35 per person
  • Nearby parking fee: USD 67.50 per day (1001 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Midtown Manhattan Hotel
Crowne Plaza Midtown Manhattan New York
Crowne Plaza HY36 Midtown Manhattan Hotel
Crowne Plaza HY36 Hotel
Crowne Plaza HY36
Crowne Plaza Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel
Crowne Plaza HY36 Midtown Manhattan an IHG Hotel
Crowne Plaza HY36 Midtown Manhattan by IHG New York
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel New York

Crowne Plaza HY36 Midtown Manhattan by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1368 out of 1927 reviews
Rating 8 - Good. 399 out of 1927 reviews
Rating 6 - Okay. 100 out of 1927 reviews
Rating 4 - Poor. 27 out of 1927 reviews
Rating 2 - Terrible. 33 out of 1927 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Its a great hotel. The staff is amazing, very sweet and helpful. They let us check in early, scheduled a car for the airport, and answered any and all questions. The bar/ restaurant was equally fantastic.
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabeth

Stayed 4 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great! Conveniently located, nice rooms. Jose at the front desk was amazing! Helped my friend book her first Uber ride and got us a nice ride to the airport. Very courteous!
Stayed 2 nights in Dec 2025

8/10 Good

Brandi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome!! Very helpful with questions and arranging transportation to airport!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rey was amazing when we checked in. Very helpful!
Stayed 4 nights in Dec 2025

10/10 Excellent

thomas J

Stayed 3 nights in Dec 2025

8/10 Good

izzat

Liked: Cleanliness, staff & service, amenities
Good hotel , with good sized rooms. Walking distance to all favorite places and well located. Rooms are good quality, some need to be updated but overall comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent. We had a couple of small issues with the room but they were both address very promptly. Jose at the door was extremely helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Angelina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, big room. We had a room joined on to another guest so I would say I could hear them talking so that was the only downfall but apart from that I would highly recommend this hotel
Stayed 4 nights in Nov 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service
It was located exactly where we could go in to see the Parade and get out of city when it was all over without any fuss. The hotel itself was well appointed and I appreciated they complimentary champagne. Would definitely stay here again.
Stayed 1 night in Nov 2025

8/10 Good

loretta

Stayed 3 nights in Jul 2025

8/10 Good

Sangseok

Nice
Stayed 6 nights in Nov 2025

10/10 Excellent

Simrah

Stayed 2 nights in Nov 2025

10/10 Excellent

Laleh

Stayed 1 night in Nov 2025

10/10 Excellent

Saran

Stayed 4 nights in Oct 2025

10/10 Excellent

PEDRO

Stayed 4 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Jayson

Liked: Cleanliness, amenities, property conditions & facilities
Everything was enjoyable. Hotel was clean, staff was friendly and very close to Times Square and everything around.
Stayed 2 nights in Nov 2025

10/10 Excellent

Darnetta S

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful from beginning to end. Hotel was clean. Bathroom was updated . Rooms were small but I knew that before making reservations. Great location. I will hands down stay here again. The restaurant next door was a bonus, with great food and service.
Stayed 2 nights in Nov 2025

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
Room had everything I needed - it was a little oasis of calm above the city, Yoni welcomed me and made me feel really valued as a guest on check in. Great location, would definitely stay here next time I'm in town.
Stayed 2 nights in Nov 2025

6/10 Okay

Victoria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were absolutely wonderful. Always very happy and welcoming. The lighting in the room was very dark though and our room was opposite the lift which meant we had passing traffic all night of noisy people waiting for and getting out of the lift. The rooms were not very sound proof either and we could hear all of the noise from the neighbours next door either side. I did receive a number of messages during our stay asking if we needed anything to which I expressed the issues with noise. The staff did offer ear plugs and a change of room for our 4th night which would have been our last and we didn't want to upheaval on the last nigjht. We mqy have just been unlucky with our room. I can not fault the staff. Rooms were very clean and the restaurant next to the hotel was lovely.
Stayed 4 nights in Nov 2025

8/10 Good

Jennifer

Stayed 1 night in Oct 2025

8/10 Good

Akshar

Stayed 7 nights in Oct 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities
Amazing Location and amazingly clean with brand new rooms. Housekeeping was incredible. Fridges won't beautifully.
Stayed 4 nights in Nov 2025