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Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel

4-star property
320 W 36th St, New York, NY 1-855-887-0424
4.7 out of 5
Exceptional!
See all 18 travelocity Reviews

"Super friendly staff. They accommodated an early checkin. The room is larger than I expected. Love the complimentary glass of sparking wine. " More

By a verified traveller on Sun 03 Mar 2024

Points Of Interest

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Hotel Description

4-star hotel near Madison Square Garden

City center stay

Within a 10-minute walk of this Manhattan hotel, you'll find Madison Square Garden and Times Square. Also, Broadway is within half a mile (1 km) and 5th Avenue is within 2 miles (3 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. A snack bar/deli, a computer station, and dry cleaning are also on offer.

Standard Room, 1 King Bed (Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $252* Per night/room 28 Apr. - 29 Apr.

Suite, 1 King Bed (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Broadway)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds (Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel

Everyone (5) Couples (1) Family (10)
5 out of 5
Super friendly staff. They accommodated an early checkin. The room is larger than I expected. Love the complimentary glass of sparking wine.

Posted by on 3 Mar. 2024

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Comment from Hotel Management

3 Mar. 2024 by Mali. T

Thank you for your amazing review and thank you for staying with us!

3 out of 5
Virtually no closet or drawer space.

Posted by on 14 Sep. 2023

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Comment from Hotel Management

16 Sep. 2023 by Ashley Schultz

Thank you for staying with us!

5 out of 5
The staff was excellent. Ro was very clean and updated. Also had a great breakfast at the hotel Will definitely stay there again.

Posted by on 27 Mar. 2023

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Comment from Hotel Management

27 Mar. 2023 by Ashley Schultz

Thank you for your feedback!

5 out of 5
Beautiful hotel within walking distance from everything! Staff was amazing and friendly!!

Posted by on 24 Dec. 2022

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Comment from Hotel Management

27 Dec. 2022 by Ashley Schultz

Thank you for staying with us!

5 out of 5
Very friendly staff, clean and convenient to everything we wanted to do. Would highly recommend and will stay again.

Posted by on 21 Dec. 2022

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5 out of 5

Posted by on 30 Aug. 2022

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4 out of 5
The staff were extremely helpful and nice. They deserve a five star rating in my opinion and the food at the restaurant is great and the property is in proximity with many places, so it was easy to get around.

Posted by on 11 Jul. 2022

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Comment from Hotel Management

18 Jul. 2022 by Ashley Schultz

Thank you so much for your excellent review! I am glad to hear you enjoyed your interactions with our staff. We look forward to seeing you again soon!

5 out of 5
The staff was very friendly and made recommendations for where we should eat close by. The room was clean, quite and had plenty of space. The location was excellent. Close to most everything and close to the subway. Nice restaurant and bar downstairs too. I would definitely stay there again.

Posted by , from Wilmington on 10 Apr. 2022

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Comment from Hotel Management

12 Apr. 2022 by Christopher Gerdes Operations Manager

Good Day Sydney, Thank you so much for your kind review. We are always thrilled to learn that our team provided you with the excellent service you deserve. Please know that we will always work hard to give you an amazing stay. Until Next Time

5 out of 5
The rooms were a good size and had everything we needed. All of the staff we interacted with were excellent and super helpful. The onsite restaurant/bar was great! We had a great time and the staff in the restaurant was top-notch.

Posted by , from CLAREMONT on 15 Mar. 2022

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Comment from Hotel Management

16 Mar. 2022 by Christopher Gerdes Operations Manager

Good Afternoon Thank you so much for your kind review! We are so thrilled to have learned that you enjoyed your stay. We will always work very hard to provide you with the best stay because that is what you deserve. Please know that we will always be here to provide you with the best we have to offer. We hope to see you again.

5 out of 5
Ashley (front desk) was amazing! She was helpful in providing suggestions for restaurants, things to do and apps to help navigate through the City.

Posted by on 24 Feb. 2022

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Comment from Hotel Management

6 Mar. 2022 by Christopher Gerdes Operations Manager

Good Afternoon Thank you so much for your kind review. We are so thrilled that you enjoyed your stay. I agree Ashley is so great! Please know that our team will always be ready to welcome you back for another amazing Big Apple Adventure

About the Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel

Location 320 W 36th St, New York, NY 10018

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. The business-friendly Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel also features a fitness center, concierge services, and complimentary newspapers in the lobby. This 4-star New York hotel is smoke free.

  • 251 guestrooms or units
  • Meeting rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Penn Station (1 km / 0.6 mi)
  • Metro station: 34 St. - Penn Station (0.2 km / 0.1 mi)

Room Amenities

Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel offers 251 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.

Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 35.0 per night.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14–35 per person
  • Nearby parking fee: USD 67.50 per day (1001 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 35.0 per night
  • Facilities fee: USD 29 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Midtown Manhattan Hotel
  • Crowne Plaza Midtown Manhattan New York
  • Crowne Plaza HY36 Midtown Manhattan Hotel
  • Crowne Plaza HY36 Hotel
  • Crowne Plaza HY36
  • Crowne Plaza Midtown Manhattan
  • Crowne Plaza HY36 Midtown Manhattan
  • Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel Hotel
  • Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel New York
  • Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.