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Novotel New York Times Square

4-star property
226 W 52nd St, New York, NY 1-855-887-0424
Choose Dates
4.4 out of 5
Excellent!
See all 35 Travelocity Reviews

"Great experience, location, staff, food, rooms, all was wonderful. " More

By a verified traveller on Mon 02 Jul 2018

Points Of Interest

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Hotel Description

Family-friendly 4-star hotel near Times Square

Central New York getaway

With a stay at this Midtown hotel, you'll be steps from Broadway Theatre and August Wilson Theater. Ed Sullivan Theater and Circle in the Square Theater are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Enjoy the a rooftop terrace and perks like free WiFi.

Free WiFi, iPod docks

The 480 soundproofed guestrooms offer free WiFi and iPod docks. Other amenities include refrigerators, room service, and flat-screen TVs with cable channels.

Standard Room, 2 Double Beds, City View (Low)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$157* Per night/room 5 Jan. - 6 Jan.

Standard Room, 2 Double Beds, City View (Times Square View, Low)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, City View (High)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, City View (Low)

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 King Bed Accessible Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, City View (Times Square View, Low)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novotel New York Times Square ratings based on 35 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel New York Times Square

Everyone (30) Couples (1) Family (1)
4 out of 5

Posted by on 10 Nov. 2019

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Comment from Hotel Management

10 Nov. 2019 by Customer Service

Thank you for sharing your thoughts with us! It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit. Thank you and have a lovely day!

5 out of 5

Posted by on 22 Oct. 2019

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Comment from Hotel Management

22 Oct. 2019 by Customer Service

Thank you for the great rating! We are always working very hard to provide a high-quality experience for all of our guests. It's great to hear that you had a nice stay with us! We hope you plan on staying with us again soon! We're looking forward to your next visit!

5 out of 5
Great hotel, amazing staff, perfect location. Great value for your money

Posted by on 21 Oct. 2019

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Comment from Hotel Management

22 Oct. 2019 by Customer Service

Thank you for the perfect rating! It's great that you enjoyed your time with us so much! We look forward to hosting you again soon for another perfect experience! Have a nice day!

5 out of 5

Posted by on 8 Sep. 2019

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Comment from Hotel Management

8 Sep. 2019 by Customer Service

Thank you for the fantastic rating! It's outstanding you had such a wonderful experience with us! We care about the satisfaction of our guests. We can't wait to see you again soon! Have a lovely day!

5 out of 5

Posted by on 21 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Customer Service

Thank you for sharing your perfect rating with us! It's wonderful to see how much you appreciated your time with us! We want everyone to feel right at home at Novotel New York Times Square Hotel. Being able to create a feeling of home is exactly what we aim to do! We look forward to sharing another amazing experience with you soon!

4 out of 5

Posted by on 6 Apr. 2019

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Comment from Hotel Management

7 Apr. 2019 by Customer Service

Thank you for the 4-star rating! It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you. Thank you again for sharing! Have a lovely day!

4 out of 5
breakfast for $30++ is hopelessly overpriced. no fresh eggs, no omelettes, just scrambled eggs made from artificial eggpowder.... bread and rolls "tough as leather", a frenchman would have thrown the "baguette" away..... and a glas of wine for $11++...no comment. welcome to new york

Posted by on 5 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Customer Service

Thank you for taking the time to share your feedback with us. It's unfortunate that your stay with us was anything less than perfect. We are disappointed to hear that our breakfast offerings did not meet your standards, as well as other foods that we serve our guests. It is unfortunate that you were not satisfied with the prices, either. It is our goal to ensure happiness and satisfaction with all guests who stay with us, so we will pass your concerns along to the appropriate members of our team for future improvement. We do hope to see you again the next time you're in the city for a more positive experience!

5 out of 5
Great location to most everything in NY. We walked to Times Square and Lincoln Center easily. There was a Subway station within 2 blocks that we were able to get to and back from Lower Manhattan easily. Hotel had a Modern feel to it that was nice and the staff were all very friendly and went out of their way to help.

Posted by on 15 Mar. 2019

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Comment from Hotel Management

16 Mar. 2019 by Customer Service

Thank you for the great review, Anonymous! We're thrilled to hear that you had a great stay with us! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you. Have a fantastic day!

5 out of 5

Posted by on 19 Feb. 2019

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Comment from Hotel Management

1 Apr. 2019 by Customer Service

Thanks! It's outstanding your time with us was fantastic. We can't wait until your next visit! Have a spectacular day!

3 out of 5
Main beef is with Travelocity for hiding true cost - Bs resort fees should be stayed up front and not just appear after or at purchase

Posted by on 3 Jan. 2019

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Comment from Hotel Management

26 Mar. 2019 by Customer Service

Dear Guest, we appreciate the feedback. We regret to hear that you were caught off guard by some of the fees associated with your booking. It's unfortunate you didn't notice the fees previously. In no way do we intend on hiding it from our guests as the information is readily available on our website. We'll be sure to pass this along to the appropriate members of our team for future improvement. Thanks again for sharing your feedback. We're always looking for ways to improve our guests' experiences and we intend on using your concerns to do just that.

About the Novotel New York Times Square

Location 226 W 52nd St, New York, NY 10019

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and limo/town car service are available. WiFi is free in public spaces. Event space at this hotel measures 452 square feet (42 square meters). A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the family-friendly Novotel New York Times Square. This 4-star New York hotel is smoke free.

  • 480 guestrooms or units
  • 33 levels
  • 452 sq ft of conference space
  • 42 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Supervised kid's activities (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: New York, NY (LGA-LaGuardia) (15.9 km / 9.9 mi)
  • Train station: New York W 32nd St. Station (2 km / 1.3 mi)
  • Metro station: 50 St. Station (Broadway) (0.2 km / 0.1 mi)
  • Parking:

Room Amenities

Novotel New York Times Square offers 480 air-conditioned accommodations with iPod docking stations and safes. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • IPod dock
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Supernova - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

The Bar at Supernova - This bar serves light fare only.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.

Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 25 lbs)

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Utility surcharge: USD 34.43 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 37.60 per person (approximately)
  • Nearby parking fee: USD 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New York Times Square Novotel
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  • Novotel Hotel
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  • Accor New York City
  • New York City Novotel
  • Novotel Hotel New York
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  • Novotel Times Square
  • Novotel Times Square Hotel
  • Novotel York Times Square York
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  • Novotel New York Times Square New York
  • Novotel New York Times Square Hotel New York
url importing https://www.travelocity.ca/New-York-Hotels-Novotel-New-York-Times-Square.h16135-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.