M Social Hotel New York Times Square

4.0 star property
4-star hotel near Times Square Church

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Photo gallery for M Social Hotel New York Times Square

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Breakfast, lunch, dinner served; American cuisine
Interior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
226 W 52nd St, New York, NY, 10019
  • Place, Broadway
    ‪2 min walk‬
  • Place, Broadway Theatre
    ‪2 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪35 min drive‬

Room options

Room, 1 King Bed, City View (Social)

8.8 out of 10
Excellent
(269 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, City View (Social)

8.8 out of 10
Excellent
(309 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Hudson River View)

8.8 out of 10
Excellent
(148 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds (Hudson River View)

8.6 out of 10
Excellent
(39 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Social Deluxe Times Square King -Ball Drop View

8.6 out of 10
Excellent
(39 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Times Square)

8.6 out of 10
Excellent
(64 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Social Premier Times Square King -Ball Drop View

9.2 out of 10
Wonderful
(26 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds (Times Square)

8.6 out of 10
Excellent
(46 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Family Room

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the area

New York

City center retreat .With a stay at this Manhattan hotel, you'll be steps from Times Square Church and Broadway Theatre. August Wilson Theater and Ed Sullivan Theater are also within half a mile (1 km).

What's nearby

  • Broadway - 2 min walk - 0.2 km
  • Broadway Theatre - 2 min walk - 0.2 km
  • Rockefeller Center - 5 min walk - 0.4 km
  • Times Square - 6 min walk - 0.6 km
  • Museum of Modern Art - 6 min walk - 0.6 km

Getting around

  • 50 St. Station (Broadway) - 2 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • LaGuardia Airport (LGA) - 40 min drive

Restaurants

  • ‪Din Tai Fung - ‬4 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Ellen's Stardust Diner - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Beast & Butterflies - ‬1 min walk

About this property

M Social Hotel New York Times Square

4-star hotel near Times Square Church
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. A 24-hour health club, a rooftop terrace, and an arcade/game room are also featured at the business-friendly M Social Hotel New York Times Square.

This 4-star New York hotel is smoke free.

  • 480 guestrooms or units
  • 33 levels
  • Meeting rooms
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
M Social Hotel New York Times Square offers 480 accommodations with safes and hair dryers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 43.35 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.90 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 43.35 per person
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel New York Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2262 out of 3594 reviews
Rating 8 - Good. 787 out of 3594 reviews
Rating 6 - Okay. 314 out of 3594 reviews
Rating 4 - Poor. 112 out of 3594 reviews
Rating 2 - Terrible. 119 out of 3594 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ida

Liked: Cleanliness
Stayed 1 night in Mar 2026

4/10 Poor

Jonathan

Stayed 1 night in Jan 2026

10/10 Excellent

Corin

Stayed 3 nights in Jan 2026

8/10 Good

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and nice view. Hotel was walkable to key locations like Times Square, Bryant Park, Central Park, Grand Central, Rockefeller Center. My only complaint was that my family brought outside food and ate in the sitting area next to the bar. An employee comes up to us and said no outside food is allowed but we didn’t know. He asked for my room # and said “don’t take too long”. Mind you, it was a Monday evening and wasn’t busy at the bar at all. Other people came in with outside food and ate in the sitting area but the employee didn’t say anything to them.
Stayed 5 nights in Jan 2026

10/10 Excellent

Denys

Liked: Cleanliness, amenities, property conditions & facilities
As usual, I was thoroughly impressed with my stay at M Social Hotel New York Times Square. This was my fifth experience with the hotel, and my only request every time is a room with a view of Times Square. Of course, my request was respected all five times! For the first time ever, I was given my room key immediately at 11:30am (the check-in time is 4:00pm), and I greatly appreciated it. The staff at the front desk is amazing, especially the concierge who booked my airport transfer. The room was spotless. It has a small fridge that some hotels do not have. The room did not have a coffee maker though, but there was a note indicating that one could always make a request for the appliance. I will not hesitate to book another stay at this fine establishment in the very near future (May 2026).
Stayed 3 nights in Jan 2026

6/10 Okay

Genesis

Travelled with family
Disliked: Cleanliness
The room needs some deep cleaning and upgrades. The bed was hard and creaking (I need a back massage at this point). There was rust around the air condition. Spots on the wall, and wall paper pealing. The floor could have a good deep clean. Honestly it could be a really nice hotel. Just take some extra time to do a deep clean on the place.
Stayed 3 nights in Jan 2026

10/10 Excellent

Juliana

Stayed 3 nights in Jan 2026

10/10 Excellent

Eric William, Vicenza

Stayed 4 nights in Dec 2025

10/10 Excellent

Timothy, Dublin

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, nice room, nice amenities.
Stayed 3 nights in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Nice location
Stayed 4 nights in Jan 2026

8/10 Good

Catherine, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is literally steps away from the heart of Times Square. Although a bit noisy at night, the convenience of restaurants and shops make up for that.
Stayed 3 nights in Jan 2026

10/10 Excellent

Christopher, Bronx

Liked: Cleanliness, amenities, property conditions & facilities
Spotless, clean, star very friendly
Stayed 2 nights in Jan 2026

8/10 Good

SAMANTHA

Stayed 4 nights in Jan 2026

10/10 Excellent

jonathan

Stayed 4 nights in Dec 2025

8/10 Good

Jacqueline

Business traveller
The destination fee of $91 was irritating. Why not just build the fee into the room cost. The only way to recoup any of that was to have something to drink in the bar and I don’t do bars.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tanya

Stayed 3 nights in Dec 2025

10/10 Excellent

Erica

Travelled with family
The hotel was well priced for a fabulous location.
Stayed 4 nights in Jan 2026

10/10 Excellent

Adriana

Stayed 2 nights in Jan 2026

8/10 Good

Olga

Liked: Cleanliness, staff & service, amenities
Room was awesome. No issues. Staff was fantastic. The only issue was line ups literally everywhere: half an hour for breakfast, half an hour for checking in, ppl lined up for elevators
Stayed 6 nights in Dec 2025

6/10 Okay

Zoraida, Homestead

Travelled with partner, Travelled with group
Liked: Amenities
I’m going to start with the positive ! Great location, and the bar area and bartenders the best. The outside area was nice too , you can see Times Square. Now the room was old, the bathroom was small and old as well. The mattress was very uncomfortable to say the least . The hotel definitely has potential it just needs some upgrades. This is my personal experience.
Stayed 4 nights in Jan 2026

4/10 Poor

Melanie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This stay was a disappointment. It was a very no frills experience with the concept of trendy ‘cool’ vibes with no service standards to back it up. I had done a bunch of research on where to stay for a weekend with teenagers and the rating on Expedia was high. The photos looked great and my daughter approved! It started off well with a text message when I was at the airport inviting me to check in and asking if there was anything they could do to make my upcoming stay great. I informed them by replying that we were staying to celebrate my daughter’s sixteenth birthday, her name and that we needed a gluten free cake if they could recommend a local bakery. They said they’d make sure we had a nice room, and would have the concierge connect to assist with the cake when they came in. Initial impression… yay! That was the last I heard from the hotel. And it went down from there. The lobby was dirty, no greeter at the door, the whole experience arriving to the property made me concerned for our safety. They did not have the information I had shared via text and did not follow up with any support for a nicer room, or sourcing the cake. Our room wasn’t ready so we had to leave our bags but that meant bringing them back downstairs on our own and getting a tag and they were bunched up with many others. I was worried leaving them there. I did the check in, provided my credit card and then after having to change in the less than stellar small lobby bathroom,left for some activities.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jazmin

Stayed 2 nights in Jan 2026

10/10 Excellent

Akil

Stayed 2 nights in Dec 2025

10/10 Excellent

Joshua

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast & rooftop
Stayed 3 nights in Jan 2026

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
The food was not fresh at all. The entire family threw away the food. We got down a couple bites of bacon but the sausage, eggs and potatoes were cold and tasted horrible. The waiter was rude and then tried handing me a bill over 170 dollars for two adults and 2 young kids. That bill was more than taking 4 people to a steak house in Manhattan. After I explained I already paid for the breakfasts online he had an attitude and then handed me a bill of 79.00 that was then taken off after I checked out. The whole experience was horrible. Glad we ate outside of the hotel the rest of the time we were there.
Stayed 2 nights in Jan 2026