Skip to main content
Beginning of main content
4.0 out of 5

"Hotel was true to recommendations. Lovely staff, easily identifiable on street. Phone was broken in our room, which made it difficult to contact valet ... " More

By a verified traveller on Mon 06 Feb 2017

Enter dates to see availability

Hotel Description

5-star luxury hotel near 5th Avenue

Heart of New York

At this Midtown hotel, you'll be well placed to visit 5th Avenue and Madison Square Garden, both within a 5-minute walk. Empire State Building and Flatiron Building are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour fitness center and conveniences like a 24-hour front desk and concierge services.

Free WiFi, iPod docks

The 249 guestrooms feature free WiFi, LCD TVs with cable channels, and thoughtful touches like bathrobes and slippers. IPod docks, 24-hour room service, and minibars are also available.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$173* Per night/room 26 Jan. - 27 Jan.

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Royalton Park Avenue ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royalton Park Avenue

Everyone (6) Couples (1) Family (2)
1 out of 5
When we stepped off the elevator on our floor we were hit with a very strong marijuana smell. Not only was the hallway filled with the smell and smoke, but our room was even worse. Our eyes were watering it was so strong. The hotel said they couldn’t do anything about it because they didn’t know which room it was coming from. We were nauseous. Also the hotel itself isn’t nearly as nice as it looks in the pictures. It’s a dump.

Posted by on 17 Dec. 2019

Was this review helpful to you?
5 out of 5
Great place great location staff was extremely friendly and accommodating. Room was amazing.

Posted by on 14 Aug. 2019

Was this review helpful to you?
Comment from Hotel Management

14 Aug. 2019 by Vincent Vienne, Managing Director

Wow! A perfect 5 out of 5 rating- thank you! We are so glad to see that our staff was helpful and friendly during your stay- as we strive to make all of our guests "feel royal!" Thank you for also recognizing our amazing housekeeping team for the amazing room and convenient location. We hope to see you again for your next visit to NYC!

4 out of 5
Riley the concierge was extremely helpful in helping us set up a tour as well restaurant recommendations. I was very disappointed in the view of the room. The room that I selected/paid also noted a city view. We were placed on the 4TH floor with a view of a back of the building, trash area. I felt this was misleading on the website. I called to get it moved but was told that there was nothing that could be down. The manager on duty gave us free breakfast vouchers.

Posted by on 9 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

10 Jul. 2019 by Vincent Vienne, Managing Director

We are so glad that you were able to have the opportunity to interact with Riley our concierge- he is the most knowledgeable man in NYC! He knows all of the best places, tours, and restaurants. In regards to the room accommodation, I apologize that it was not up to your expectations. Hopefully the next time you visit us we can make that up to you and ensure you have the best view in town!

5 out of 5
Good location. Nice quality room. Staff was very friendly.

Posted by on 23 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

23 Jun. 2019 by Vincent Vienne, Managing Director

Dear Steve, Thank you so much for the perfect 5 out of 5 review! We appreciate your feedback on our friendly staff and quality of room. We hope to see you again soon!

5 out of 5

Posted by on 28 May 2019

Was this review helpful to you?
Comment from Hotel Management

28 May 2019 by Vincent Vienne, Managing Director

Thank you for the great 5 out of 5 rating! We are so glad that we were able to make you "feel royal" throughout your stay with us.

4 out of 5

Posted by on 22 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

4 Feb. 2019 by Sietse N., GM

Hi Traveler, Thank you for sharing your post regarding your recent visit to Royalton Park Avenue. We are delighted that you enjoyed your stay! We hope to see you soon. Thank you!

2 out of 5
The hotels parking garages would not except my vehicle so I was stuck driving around until 230 am until I got a parking spot. Multiple times I stopped and asked for my money back to go to another hotel and was ignored each time.

Posted by on 17 Aug. 2018

Was this review helpful to you?
Comment from Hotel Management

30 Aug. 2018 by Jason

Hello, I am truly sorry to hear you had difficulties with parking in our garage and that the staff wasn't able to rectify this for you. I will be sure follow up with the team members. Should you find yourself back in NYC we would love to welcome you back and turn your experience around. Thanks.

5 out of 5

Convenient location

Hotel was true to recommendations. Lovely staff, easily identifiable on street. Phone was broken in our room, which made it difficult to contact valet service. Many amenities for sale in room, which was distracting. Overall, room was in great condition and a hotel you can trust.

Posted by , from Poughkeepsie, NY on 6 Feb. 2017

Was this review helpful to you?
5 out of 5

Perfect for classy NYC vacation

Large, well appointed, well designed room with an equally impressive bathroom! You'll also get points with your friends when you mention where you're staying (if that's important to you). Another added plus: unrestricted access to the bar/club/lounge that seems to always have a line forming at the door. Also, not sure if you can beat the central location with the 4/5/6 stopping right on the corner. Nothing bad to say about our stay.

Posted by on 23 Mar. 2015

Was this review helpful to you?

Property Features

Royalton Park Avenue offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Royalton Park Avenue. For a fee, parking is available. This 5-star New York hotel is smoke free.

  • 1 building
  • 249 guestrooms or units
  • 18 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 2010
  • Dining venue
  • Bar by the pool
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (12.5 km / 7.7 mi)
  • Train station: New York W 32nd St. Station (1 km / 0.6 mi)
  • Metro station: 28 St. Station (Park Av. S) (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Royalton Park Avenue offers 249 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer available
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

Royalton Rooftop - This brasserie specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100 per night.

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lbs)Service animals are exempt from fees.

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45.90 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 22 per person (approximately)
  • Valet parking fee: USD 65 per day
  • Pet fee: USD 100 per pet, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gansevoort Hotel
  • Gansevoort Hotel Park
  • Gansevoort Park
  • Gansevoort Park Hotel
  • Gansevoort Park Hotel New York
  • Gansevoort Park New York
  • Hotel Gansevoort Park
  • Park Gansevoort
  • Gansevoort Park Avenue Hotel New York City
  • Gansevoort Park Avenue NYC Hotel New York
  • Gansevoort Park Avenue NYC Hotel
  • Gansevoort Park Avenue NYC New York
  • Gansevoort Park Avenue NYC
  • Royalton Park Avenue Hotel New York
  • Royalton Park Avenue Hotel
  • Royalton Park Avenue New York
  • Royalton Park Avenue Hotel
  • Royalton Park Avenue New York
  • Royalton Park Avenue Hotel New York

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7 AM to 6:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.
url importing https://www.travelocity.ca/New-York-Hotels-Royalton-Park-Avenue.h3572938-p2.Hotel-Reviews?rm1=a2&
There was an error importing /New-York-Hotels-Royalton-Park-Avenue.h3572938-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspException: Problem accessing the absolute URL "https://www.travelocity.ca/New-York-Hotels-Royalton-Park-Avenue.h3572938-p2.Hotel-Reviews?rm1=a2&". java.io.FileNotFoundException: https://www.travelocity.ca/Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.