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Sheraton New York Times Square Hotel

4.0 star property
4-star hotel near Broadway

Choose dates to view prices

Photo gallery for Sheraton New York Times Square Hotel

Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Fitness facility
55-inch flat-screen TV with cable channels, TV, pay movies
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
811 7th Ave, New York, NY, 10019
  • Place, Broadway
    ‪1 min walk‬
  • Place, Rockefeller Center
    ‪3 min walk‬
  • Place, Times Square
    ‪5 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪38 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

7.8 out of 10
Good
(286 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

7.6 out of 10
Good
(170 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds

7.4 out of 10
Good
(532 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed

7.4 out of 10
Good
(30 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Double Beds

7.2 out of 10
Good
(217 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

7.8 out of 10
Good
(56 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, City View

Premier Room, 2 Double Beds, City View

Premier Room, 2 Double Beds, City View

7.4 out of 10
Good
(36 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

City view

Room, 1 King Bed

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

7.8 out of 10
Good
(31 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

New York

Manhattan stay.At this Manhattan hotel, you'll be well placed to visit Broadway and Rockefeller Center, both within a 5-minute walk. Times Square and Central Park are also within half a mile (1 km).

What's nearby

  • Broadway - 1 min walk - 0.1 km
  • Broadway Theatre - 1 min walk - 0.2 km
  • Rockefeller Center - 3 min walk - 0.3 km
  • Times Square - 5 min walk - 0.4 km
  • Central Park - 8 min walk - 0.7 km

Getting around

  • 7 Av. Station (E 53rd St.) - 1 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪Hudson Market - ‬1 min walk
  • ‪La Grande Boucherie - ‬2 min walk
  • ‪Famous Original Ray's Pizza - ‬1 min walk
  • ‪Sheraton New York Lobby - ‬1 min walk

About this property

Sheraton New York Times Square Hotel

4-star hotel near Broadway
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 33 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 36000 square feet (3344 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton New York Times Square Hotel. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1780 guestrooms or units
  • 50 levels
  • 1962 buildings
  • 36000 sq ft of conference space
  • 3344 sq m of conference space
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton New York Times Square Hotel offers 1780 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 35 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 to 40 per person
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Self parking fee: USD 75 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Frequently asked questions

How close is Sheraton New York Times Square Hotel to the airport?

Sheraton New York Times Square Hotel is 10.5 mi (37-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton New York Times Square Hotel?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Sheraton New York Times Square Hotel on May 25, 2026 start from CA $197, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton New York Times Square Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton New York Times Square Hotel.

Does Sheraton New York Times Square Hotel offer free breakfast?

Free breakfast isn’t provided at Sheraton New York Times Square Hotel, but buffet breakfast is offered for a fee of between USD 35 and 40 per person. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to 11:30 AM.

Is there a casino at Sheraton New York Times Square Hotel?

No, there is no casino at this hotel, but Resorts World Casino (23-min drive) is nearby.

What time is check-in at Sheraton New York Times Square Hotel?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at Sheraton New York Times Square Hotel?

Free parking is not available at this hotel. Self parking is available for USD 75 per day.

Does Sheraton New York Times Square Hotel have a pool?

Sheraton New York Times Square Hotel does not have a pool.

Does Sheraton New York Times Square Hotel have a restaurant?

Sheraton New York Times Square Hotel is home to Hudson Market, which features American cuisine.

Does Sheraton New York Times Square Hotel have a spa?

There are no spa services available at this hotel.

How close is Sheraton New York Times Square Hotel to downtown New York?

Sheraton New York Times Square Hotel is 3.7 mi away from New York.

Sheraton New York Times Square Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 3052 out of 8016 reviews
Rating 8 - Good. 1755 out of 8016 reviews
Rating 6 - Okay. 1436 out of 8016 reviews
Rating 4 - Poor. 841 out of 8016 reviews
Rating 2 - Terrible. 932 out of 8016 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Cristina I, SAN JOSE

Travelled with family
Liked: Cleanliness
They charge to hold luggage if you arrive early or depart NY late.
Stayed 8 nights in Apr 2026

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. People were helpful, friendly and kind.
Stayed 4 nights in Apr 2026

10/10 Excellent

Malagnia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and great staff
Stayed 1 night in Apr 2026

6/10 Okay

Jonnita

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Our hotel room was very tight. We had to call the maintenance guy twice to fix our toilet for a three night stay. The hotel did not have many washcloths. We had to request for washcloths two times, two separate days until we were told that the hotel has an issue with keeping washcloths stocked and we would just have to call the operator for more. The line for check-in was long at all times so be prepared to wait when you arrive. It is a very busy hotel.
Stayed 3 nights in Apr 2026

8/10 Good

Lorena

Stayed 4 nights in Apr 2026

10/10 Excellent

AMY, Minneapolis

Stayed 4 nights in Apr 2026

10/10 Excellent

Joanna

Stayed 3 nights in Mar 2026

10/10 Excellent

Zakia Tauche'

Everything was so nice from the amenities to staff!
Stayed 2 nights in Mar 2026

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

10/10 Excellent

Yor

Stayed 3 nights in Mar 2026

4/10 Poor

Crystal

Liked: Cleanliness
Disliked: Property conditions & facilities
Elevators are horrible
Stayed 3 nights in Mar 2026

10/10 Excellent

Tevonda

Stayed 4 nights in Feb 2026

10/10 Excellent

Miranda

Stayed 3 nights in Feb 2026

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was amazing, property well kept and clean, but the rooms do not have a microwave and only 2 on property for customers floors so and 10
Stayed 3 nights in Feb 2026

10/10 Excellent

Letecia Pace

Stayed 4 nights in Feb 2026

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Room was nice and clean. Staff was nice. However, the restaurant seemed to close early for a hotel full of people on a weekend. In addition, key cards did not work well when trying to get elevators. Several of the elevator display pads on the floors were broken and didn’t work. Made it difficult to get down and up on the elevator. No phones in the room to call the front desk or anything. Television had problems and we reported it to the front desk and they said they would send a maintenance person up to fix, but that never happened. We finally were able to get the television working properly ourselves. Hotel was not the best at following up on customer service.
Stayed 2 nights in Feb 2026

2/10 Terrible

David

Travelled with partner, Travelled with group
Disliked: Amenities
We arrived on time having travelled straight to the hotel after landing at the airport and were told no rooms were available. 2 hours when we later given a room. The check in staff gave no instructions how to operate the lifts, how breakfast worked etc. we were so tired at this point we just wanted to get to bed. After 2 days we discovered there was a $35 dollar a day credit that could be used at Starbucks etc but use it or lose it. So we lost 2 days of that. Lifts are a nightmare, you wait forever on your floor for a lift only for a lift to appear and it’s full of people with no room left. We were on the 43rd floor so to walk down would be exhausting. On check out, I was told there was nothing to pay only to find a $300 charge to my card! VERY DISAPPOINTED WITH THE SHERATON TIMES SQUARE.
Stayed 4 nights in Feb 2026

4/10 Poor

CHEW YOONG, ISSAQUAH

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I paid a starred‑hotel rate but received service worse than a basic motel. The only redeeming factor was the good location and proximity to attractions.
Stayed 4 nights in Feb 2026

8/10 Good

Bruna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good features and cleaning. My only complaint is the shower glass that was leaking water onto the floor next to the toilet, even though it was closed. Probably a maintenance issue.
Stayed 5 nights in Feb 2026

10/10 Excellent

Brandi

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
service was good, great area, clean
Stayed 2 nights in Jan 2026

10/10 Excellent

William D

Stayed 2 nights in Feb 2026

4/10 Poor

Dominic

Travelled with family and small children, Business traveller
Disliked: Property conditions & facilities
1st room was terrible. Michelle at the front desk made it right for us. She deserves 5 stars. Hotel needs an upgrade really bad. The elevator lobby was being worked on and it was a major inconvenience!!
Stayed 2 nights in Feb 2026

10/10 Excellent

Daniel

Stayed 3 nights in Feb 2026

2/10 Terrible

Can

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I must say the hotel was very clean, but unfortunately, our overall experience was a major disappointment. On the day we arrived, the 2-bed room we had reserved was not available, forcing three of us to sleep in one bed. They promised to call us the next day to resolve it, but they never did. We had to go down to the front desk ourselves to finally get moved to a 2-bed room. Be aware that their 'double beds' are quite narrow, making it really difficult for two people to fit comfortably. To compensate for the first day's room mix-up, they gave us a 2-day breakfast voucher. However, the breakfast line was so incredibly long that we didn't even use it. If you're planning to pay for breakfast, skip the hotel and eat somewhere outside—it's much faster and you get to explore the area. Additionally, simply getting to our room was a hassle. The lines for the elevators were constantly long, not all the call buttons were working, and we happened to be there during a renovation period, which made the already slow process even worse. While I appreciate the cleanliness, given all these organizational issues and inconveniences, we definitely will not be staying here again.
Stayed 4 nights in Feb 2026

8/10 Good

Neika

Stayed 4 nights in Jan 2026