InterContinental - New York Times Square, New York - Room Prices & Reviews

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

C$239* Per night/room 29 Feb. - 1 Mar.

Deluxe Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Business Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, View, Corner (Sky View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, View (Sky View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, View (Sky View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, View (Sky View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

See all rooms (14)

4.6 out of 5

Exceptional!

See all 79 Travelocity Reviews

"I was told that breakfast was included so I and my family ate each day. Breakfast was not included they gave a $25 credit for each day, breakfast for ... " More

By a verified traveller on Mon 06 Jan 2020

InterContinental - New York Times Square ratings based on 79 Verified Reviews

Review Summary

4.6 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.5 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for InterContinental - New York Times Square

4 out of 5

I was told that breakfast was included so I and my family ate each day. Breakfast was not included they gave a $25 credit for each day, breakfast for 3 was over $140 with tax service fee and tip.

Posted by a verified traveller on 6 Jan. 2020

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Comment from Hotel Management

7 Jan. 2020 by Customer Service

Thank you for the 4/5 review! It's excellent you enjoyed your time with us. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns regarding our breakfast with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon! Have a beautiful day! Alex K Social Media Manager

5 out of 5

I will stay there again ✊👍 I really like the hotel

Thanks for the splendid review! We're elated knowing you had such an incredible time at InterContinental New York Times Square. We're very keen on having our guests feel excited to come back. There's nothing more important to us than the happiness of our guests. Thank you again for the fantastic review. We look forward to your next trip. Have a beautiful day! Alex K Social Media Manager

Posted by a verified traveller on 10 Nov. 2019

11 Nov. 2019 by Customer Service

Thank you for the amazing rating! We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying with us again soon! Thanks again and have a fantastic day! Alex K Social Media Manager

Liked the location, friendliness of staff, great breakfast, disliked very limited sitting area in lobby.

Posted by Tim, from Atlanta on 30 Sep. 2019

1 Oct. 2019 by Customer Service

Thank you for sharing your thoughts with us, Tim! It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit. Thank you and have a lovely day! Alex K Social Media Manager

The concierge was absolutely amazing. The hotel was everything you would expect at an international, neat clean, quite, the staff is friendly and very helpful but the concierge gave us help and points about the who , what ,where's of NY that were not just genral information. I don't remeber his name but we was asian and we only there early morning until 3 /3 30. Great stay!

Posted by a verified traveller on 13 May 2019

14 May 2019 by Customer Service

Thank you for the fantastic rating! We're delighted to hear you enjoyed your stay with us! We pride ourselves on providing exceptional service to our guests at all times so it's very pleasing to hear that we were able to accommodate you during your stay. We look forward to hosting you again in the future! Thank you again for taking the time to share your review. Have a wonderful day! Alex K Social Media Manager

I enjoyed the stay,and the service in the restaurant was excellent.

Posted by John, from charlotte, nc on 6 May 2019

7 May 2019 by Customer Service

Thanks for the amazing review, John! It's excellent your time with us was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our restaurant team especially lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you! Have a fantastic day! Alex K Social Media Manager

Wonderful hotel, great location, EXCELLENT STAFF, wonderful housekeeping, OUTSTANDING room service, lovely amenities, pretty rooms, But...The Keycard system in this hotel does not work. Period. For anyone, w any consistency. And you need it to use the elevator, which b/c frustrating quickly. It takes a village to use the elevator here. Last year I stayed in>100 US hotels w keycards—not one had this issue. Every elevator trip is annoying b/c you never know if you’ll be lucky enough to get the elevator to accept your card. It can take only 2-3 tries if you’re lucky, or many more if not your lucky day. You never know how long it will take to get to your room. Eat lunch & use a restroom b/f trying to use an elevator. 😊 Being an optimist, I went to the desk for new cards, and heard 2 other groups doing the same thing—so the hotel must realize this is a daily annoyance. The new cards didn’t work either. On the bright side, b/c no one else’s cards work well either, every elevator trip b/c a social mini-gathering where did each person on the elevator tried, & tried, to much laughter—and then someone inevitably yells “BINGO” when the elevator moves—and that magical person then pushes floors for everyone else. I found online reviews noting this problem, so it does not seem a unique issue to my four day stay. ♥️This Hotel is a 10/10. 😱The Keycard system is a 0/10.

Posted by a verified traveller on 6 May 2019

We appreciate your feedback. We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. We'd love to see you again in the future to share a more positive experience with you. Alex K Social Media Manager

Convenient location, nice accommodations and service.

Posted by a verified traveller on 28 Jan. 2019

13 Feb. 2019 by Customer Service

Thank you for the wonderful rating! It's fantastic you enjoyed your time with us so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day! Alex K Social Media Manager

Not worth DESTINATION CHARGE

Paying a DESTINATION CHARGE to be in Times Square speaks to the foolishness of the travel and leisure industry "gouging" customers under another NAME. The added cost did nothing to increase my experience, safety, or afterglow of my time spent in NYC. Stay away from any NYC hotel that charges a "DESTINATION CHARGE" you may simply walk into the Times Square area free of charge. I'm staying uptown or downtown as before and taking in the city without the bad taste of 'FEES'.

Posted by RJB, from Milwaukee on 14 May 2018

Family getaway to the Big Apple

Been to NYC many times...Loved this hotel. Will definitely be back! Great location, large lobby, great check in/out experience... It's close enough to Times Sq. but doesn't light up the room. Close to Broadway shows and good dining. Room was plenty comfortable for a family of 4. Nice bathroom. Housekeeping was nice. No complaints (other than in room prices for drinks was ridiculous.)

Posted by Becca, from NC on 26 Apr. 2018

5 May 2018 by Guest Relations

First of all, thank you very much for your recent stay at the InterContinental Hotels New York Times Square! We are very thankful for your kind scoring and valuable feedback! We look forward to welcoming you back soon! Sincerely, Guest Relations

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Hotel Description

Superior Room

Deluxe Studio, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 2 Double Beds

Business Room, 1 King Bed

Room, 1 King Bed, View, Corner (Sky View)

InterContinental - New York Times Square ratings based on 79 Verified Reviews

Guest reviews for InterContinental - New York Times Square

Not worth DESTINATION CHARGE

Family getaway to the Big Apple

About the InterContinental - New York Times Square

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