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Hampton Inn by Hilton Middletown

2.5 star property
Hotel near Galleria at Crystal Run in Middletown

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Photo gallery for Hampton Inn by Hilton Middletown

Exterior
Restaurant
BBQ/picnic area
Lobby
Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry

Explore the area

View in a map
20 Crystal Run Crossing, Middletown, NY, 10941
  • Place, Orange Regional Medical Center
    ‪1 min drive‬
  • Place, Galleria at Crystal Run
    ‪1 min drive‬
  • Place, LEGOLAND® New York
    ‪5 min drive‬
  • Airport, Newburgh, NY (SWF-Stewart Intl.)
    ‪20 min drive‬

Room options

View all photos for Two Queen Beds, Non-Smoking, Accessible

Premium bedding, pillowtop beds, desk, laptop workspace

Two Queen Beds, Non-Smoking, Accessible

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, One King Bed, Non-Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, One King Bed, Non-Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room

Premium bedding, pillowtop beds, desk, laptop workspace

Room

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Queen Beds, Non-Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Two Queen Beds, Non-Smoking

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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    About the area

    Middletown

    In suburbs.You'll find Galleria at Crystal Run and Orange County Fair Speedway within 3 miles (5 km) of this hotel. Orange County Fairgrounds and Paramount Theatre are also within 6 miles (10 km).

    What's nearby

    • Orange Regional Medical Center - 1 min drive - 0.4 km
    • Galleria at Crystal Run - 1 min drive - 1.1 km
    • LEGOLAND® New York - 5 min drive - 10.9 km
    • Orange County Fair Speedway - 6 min drive - 4.0 km
    • Woodbury Common Premium Outlets - 16 min drive - 32.1 km

    Getting around

    • Harriman Station - 20 min drive
    • Newark Liberty Intl. Airport (EWR) - 82 min drive

    Restaurants

    • ‪Chili's Grill & Bar - ‬3 min walk
    • ‪Dunkin’ - ‬3 min drive
    • ‪Starbucks - ‬4 min walk
    • ‪Hook & Reel - ‬4 min drive
    • ‪Joey's Pizza Italian Restaurant - ‬4 min drive

    About this property

    Hampton Inn by Hilton Middletown

    Hotel near Galleria at Crystal Run in Middletown
    Hampton Inn by Hilton Middletown offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 797 square feet (74 square meters) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Hampton Inn by Hilton Middletown. Self parking is free.
    • 1 building
    • 127 guestrooms or units
    • 4 levels
    • 797 sq ft of conference space
    • 74 sq m of conference space
    • Built in 1999
    • Continental breakfast (free)
    • Business center (24 hours)
    • Conference space
    • Coffee in lobby
    • Dry cleaning
    • Self-service laundry
    • Front desk (24 hours)
    • Express check-out
    • Staff is multilingual
    • Front-desk safe
    • Terrace
    • Outdoor picnic space
    • Newspapers in lobby (free)
    • Fireplace in lobby
    • Television in lobby
    • Elevator
    Hampton Inn by Hilton Middletown offers 127 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

    This Middletown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

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    Property amenities

    Family friendly

    • In-room crib
    • In-room refrigerator
    • Laundry facilities
    • Seasonal outdoor pool
    • Soundproofed rooms

    Internet

    • Available in all rooms: Free WiFi and wired internet
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking on site
    • Wheelchair-accessible parking and van parking available

    Food and drink

    • Free continental breakfast available daily 6:00 AM to 10:00 AM
    • Coffee and tea in common areas

    Things to do

    • Gym
    • Seasonal outdoor pool
    • TV in common areas

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Braille/raised signage
    • Elevator
    • Phone accessibility kit
    • Stair-free path to entrance
    • Well-lit path to entrance
    • Wheelchair-accessible business center
    • Wheelchair-accessible gym
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible path to elevator
    • Wheelchair-accessible pool
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible van parking

    Room amenities

    Entertainment

    • LCD TV with cable channels

    Bedroom

    • Blackout drapes
    • Free crib
    • Hypo-allergenic bedding
    • Pillowtop mattress
    • Premium bedding

    Bathroom

    • Free toiletries
    • Hair dryer
    • Private bathroom
    • Shower/bathtub combination
    • Towels provided

    Food and drink

    • Coffee/tea maker
    • Refrigerator

    More

    • Air conditioning
    • Connecting rooms available
    • Desk
    • Desk chair
    • Free local calls
    • Free weekday newspapers
    • Iron/ironing board
    • Laptop workspace
    • Phone
    • Soundproofed rooms

    Policies

    Check-in

    Check-in start time: 3 PM; Check-in end time: midnight
    Early check-in subject to availability
    Early check-in is available for a fee
    Contactless check-in available
    Late check-in subject to availability
    Minimum check-in age: 21

    Check-out

    Check-out before 11 AM
    Contactless check-out available
    Express check-out available

    Special check-in instructions

    Front desk staff will greet guests on arrival at the property
    Information provided by the property may be translated using automated translation tools

    Access methods

    Staffed front desk

    Pets

    • Pets: USD 75 per accommodation (varies based on length of stay)
    • Only dogs and cats are allowed
    • Maximum 2 (weight limit: 75 lbs per pet)
    • Certain rooms only, restrictions apply
    • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees

    Children and extra beds

    • Children are welcome.
    • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
    • Rollaway/extra beds are not available.
    • Free cribs (infant beds)!

    Property payment types

    Important information

    Optional extras

    The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

    • Pet fee: USD 75 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)

    This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards, debit cards, and cash
    Safety features at this property include a smoke detector
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
    Charges for extra guests may apply and vary according to property policy.
    A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
    Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
      This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    We should mention

    • The seasonal pool will open May 30 and close September 05.
    • Pool access available from 8:00 AM to 10:00 PM.
    • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
    • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
    • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

    Property is also known as

    Hampton Inn Hotel Middletown
    Hampton Inn Hilton Middletown Hotel
    Middletown Hampton Inn
    Hampton Inn & Suites Newport/Middletown Hotel Middletown
    Hampton Inn And Suites Newport/Middletown
    Hampton Inn Middletown Hotel
    Hampton Inn Middletown Hotel Middletown
    Hampton Inn Hilton Middletown
    Hampton By Hilton Middletown
    Hampton Inn by Hilton Middletown Hotel
    Hampton Inn by Hilton Middletown Middletown
    Hampton Inn by Hilton Middletown Hotel Middletown

    Hampton Inn by Hilton Middletown Reviews

    Reviews

    8.6

    Excellent

    Rating 10 - Excellent. 522 out of 1006 reviews
    Rating 8 - Good. 302 out of 1006 reviews
    Rating 6 - Okay. 103 out of 1006 reviews
    Rating 4 - Poor. 46 out of 1006 reviews
    Rating 2 - Terrible. 33 out of 1006 reviews

    8.8/10

    Cleanliness

    9.0/10

    Staff & service

    8.6/10

    Amenities

    8.6/10

    Property conditions & facilities

    8.4/10

    Eco-friendliness

    Reviews

    10/10 Excellent

    Eugene

    Travelled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Good Hotel. Good stay
    Stayed 1 night in Aug 2025

    10/10 Excellent

    Teresa

    Liked: Cleanliness, staff & service, property conditions & facilities
    Nice hotel
    Stayed 1 night in Aug 2025

    4/10 Poor

    Empress

    Liked: Staff & service
    Disliked: Cleanliness, property conditions & facilities
    Stayed 2 nights in Aug 2025

    10/10 Excellent

    Young ju

    Liked: Cleanliness, staff & service, property conditions & facilities
    The breakfast was amazing, and so were the staff. For this cheap price, the night was amazing. The room was also very clean as well. Highly recommend.
    Stayed 1 night in Aug 2025

    2/10 Terrible

    naomi

    Travelled with family, Travelled with family and small children
    Disliked: Cleanliness, staff & service, property conditions & facilities
    After a long drive, we arrived at the hotel only to find our room completely unprepared. One bed had no sheets at all, and the other was left in a messy state. When I went to the front desk, even the clerk seemed surprised to see the room wasn’t ready. I had to practically beg to be moved to another room, and she was very hesitant about it. The 2nd room was musty and I had to clean the bathroom. I even made the bed. The next morning, breakfast was served cold, and overall the staff was unfriendly and unwelcoming. This was by far the worst experience I have ever had at a hotel.
    Stayed 2 nights in Aug 2025

    4/10 Poor

    Areej

    Travelled with family and small children
    Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
    The pool was dirty although I called before booking and checked about the pool and they said it was cleaned today but it wasn’t. totally disappointing and the pool towels are terrible and the staff service is very poor. Never again
    Stayed 1 night in Aug 2025

    10/10 Excellent

    Dianne

    Travelled with family and small children
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Everything pretty nice. Pool very cloudy
    Stayed 2 nights in Aug 2025

    6/10 Okay

    Denise

    Liked: Staff & service
    Our room had a really funky smell to it and the breakfast buffet ran out of everything 30 to 45 minutes before they were even going to be closing it. The front desk staff was great
    Stayed 1 night in Aug 2025

    8/10 Good

    Sandra

    Travelled with family and small children
    Liked: Staff & service, amenities, property conditions & facilities
    Only complaint was our room smelled like a smoking room even though it was a non smoking premises.
    Stayed 2 nights in Aug 2025

    10/10 Excellent

    Diana

    Liked: Cleanliness, staff & service, property conditions & facilities
    Stayed 1 night in Aug 2025

    8/10 Good

    Mark

    Liked: Cleanliness, property conditions & facilities, room comfort
    Stayed 1 night in Jul 2025

    10/10 Excellent

    Rhonda

    Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    The breakfast buffet was very large. Plenty of food
    Stayed 1 night in Aug 2025

    4/10 Poor

    YI

    Stayed 1 night in Aug 2025

    10/10 Excellent

    Pete

    Stayed 2 nights in Aug 2025

    10/10 Excellent

    Olufunmilola

    Travelled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    It was beyond my expectations
    Stayed 2 nights in Aug 2025

    10/10 Excellent

    Margaret

    Liked: Cleanliness, staff & service, property conditions & facilities
    Stayed 1 night in Aug 2025

    10/10 Excellent

    Andrew

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Great stay friendly staff. Only two towels and all they had were pool towels
    Stayed 1 night in Aug 2025

    4/10 Poor

    Rupsha

    Travelled with family
    Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
    The hotel is dirty. There is molding in the vent in the sitting area. In our room when opening curtain so much dust and dirt in the corners. The carpet are filthy my little one walked on it for a few minutes and so her feet was dirty.
    Stayed 1 night in Aug 2025

    6/10 Okay

    Laura

    Liked: Cleanliness, staff & service, room comfort

    Just okay

    The room was small, the furniture old, The fridge was tiny and needed major defrosting. The tea and coffee machine was on a bottom shelf near the floor. Coffee and tea only made available at breakfast, not all day like other places I have stayed. On a positive note the location was convenient and felt safe.
    Stayed 2 nights in Aug 2025

    8/10 Good

    Christine

    Liked: Cleanliness, staff & service
    Good location, room was clean bathroom does show some age.
    Stayed 1 night in Aug 2025

    10/10 Excellent

    Raquel

    Liked: Cleanliness, staff & service, property conditions & facilities
    Property was clean and staff was friendly.
    Stayed 1 night in Jul 2025

    10/10 Excellent

    Wendy Y

    Liked: Cleanliness, staff & service, property conditions & facilities
    Staff were friendly. Breakfast was great. Cookies and coffee excellent
    Stayed 2 nights in Feb 2025

    8/10 Good

    John

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Ok for the price

    Nice room, good workoutnfacility, decent breakfast, and kind workers; thus, a good stay. However, they seem to be cutting costs in ways that are obvious. For instance, the wifi is ultimately free, but the connection interface attempts to collect data on the customer by having you build an account. Also, the breakfast runs out of coffee just about as often as it has it available during the breakfast hours.
    Stayed 2 nights in Aug 2025

    8/10 Good

    Christine

    Travelled with family and small children, Travelled with group
    Liked: Staff & service, amenities
    Staff shortage caused room availability to suffer leading to long check in times. Front desk staff remained polite and professional despite being yelled at several times.
    Stayed 2 nights in Aug 2025

    8/10 Good

    Paula

    Travelled with family and small children
    Liked: Cleanliness, staff & service, property conditions & facilities
    Close to everything; dining. Shopping and things to do.
    Stayed 3 nights in Jul 2025