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4.6 out of 5

"Staff was very nice. Very basic property. Needs updating. Sink in bathroom at a child's height. No shower cap or second roll of TP. No Continent ... " More

By a verified traveller on Tue 07 Jul 2020

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Hotel Description

Hotel with an indoor pool, connected to the convention center in Oswego

In shopping district

Within a 10-minute walk of the hotel, you'll find Lake Ontario and Richardson-Bates House Museum. Also, Fort Ontario State Historic Site is within half a mile (1 km) and Wright's Landing Marina is within 2 miles (3 km).

Beachfront dining

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and free perks like full breakfast and free self parking.

WiFi, refrigerators

The individually decorated guestrooms offer WiFi and free bottled water. Other amenities include refrigerators, coffee/tea makers, and LCD TVs with cable channels.

Standard Room, 2 Queen Beds, Refrigerator, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$159* Per night/room 4 Aug. - 5 Aug.

Standard Room, 1 Queen Bed with Sofa bed, Refrigerator, River View (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Kitchenette, River View (Oversized Room;with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, Multiple Beds, Non Smoking, Microwave (Oversized Room)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Best Western Plus Oswego Hotel and Conference Center ratings based on 12 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Oswego Hotel and Conference Center

Everyone (2) Couples (1)
4 out of 5
Staff was very nice. Very basic property. Needs updating. Sink in bathroom at a child's height. No shower cap or second roll of TP. No Continent breakfast. Swimming pool closed. Restaurant in hotel very pricey.

Posted by , from Pearl River on 7 Jul. 2020

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5 out of 5

Outstanding hotel on Oswego Harbor

Location: Fair Haven Beach State Park - less than 30 minutes. Sterling Festival, Fort Ontario, Pulaski and points North - all close by - plus all of Oswego!!
This is one of the best properties we have ever stayed in. Beautifully appointed, staff is friendly and very helpful, room was beautiful, spacious and very clean. The location is perfect for getting to Fair Haven Beach State Park, anything in Oswego and points North. View from the balcony overlooking Oswego Harbor was awesome. We booked a one night stay - and liked the property so much - extended another day. Highly recommend this property

Posted by , from Endicott, NY on 6 Sep. 2016

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5 out of 5

Very nice hotel close to our friends!

We came up from the cape for a friend's daughter's graduation. The hotel was clean and comfortable. The staff was very friendly and efficient. My son was just disappointed that he couldn't run on the treadmill, he's 11 and a runner. Other than that our stay was great! Thank you!!

Posted by , from cape cod on 1 Jul. 2015

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5 out of 5

Very clean.

Being in a college town, I thought this was a nice place to stay.

Posted by , from Long Beach, NY on 24 Sep. 2013

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4 out of 5

The staff was very friendly once I checked in.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Cons: Poor breakfast
The room was very clean and nice. I felt the nightly rate was a little high for the quality of room and minimalist breakfast. I did not play in the pool, hot tub or fitness center. I did need to use the free computer services and was assisted with directions by the VERY helpful front desk people!

Posted by on 12 Sep. 2012

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5 out of 5

Welcome Surprise!

Pros: Free breakfast, Quiet
I've stayed in several hotels in the area and was always disappointed. This hotel was first class! The bathroom was gorgeous, granite countertops in the kitchen area and soft comfy beds. Will definitely stay here again>

Posted by , from Albany, NY on 10 May 2012

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5 out of 5

Excellent Hotel

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, very helpful staff
A family emergency required me to travel unexpectedly to Oswego, NY. After reading other reviews, I booked reservations at the Best Western Captain's Quarters. Everyone helped to make my stay so confortable and pleasant. I was running a little late for breakfast and the lovely woman coordinating the continental breakfast area stopped everything to be sure I was able to have a nice breakfast before starting my day! I absolutely recommend this hotel.

Posted by , from CT on 9 Jan. 2012

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5 out of 5

Great place at a nice location

Pros: Free breakfast, Close restaurants, Quiet
Walked over to a restaurant across the street and had a nice meal out on the porch. Inexpensive and delicious. Hotel is on the water; the boardwalk is lovely. My grandson and husband rose early to throw a fishing pole in... No catches, but great bonding time. Beautiful setting for a hotel.

Posted by , from Buffalo NY on 15 Nov. 2011

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5 out of 5

Very good hotel

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
The hotel is very good but a little pricey. The breakfast buffet is excellent with strawberries and whipped cream for your waffle. Complimentary bottle water is in the frig for the first night.

Posted by , from Baton Rouge LA on 6 Feb. 2011

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4 out of 5

Renaissance Faire Fan

This was our second visit to the Best Western Captains Quarters. We were very pleasantly surprised by all of the updates that have been made to the hotel since our last stay 2 years ago. We were in town for the Sterling Renaissance Festival. This hotel is conveniently close to the Faire, restaurants, and shops. The room was clean with no weird odor like other hotels. The kids love the pool and we love the hot tub after walking all day at the Faire. I love the complimentary breakfast, which had plenty of choices for our family of 4. I also love that all of the rooms have a wonderful view of the water. Staff is very friendly and helpful.

Posted by on 2 Aug. 2010

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About the Best Western Plus Oswego Hotel and Conference Center

Location 26 E 1st Street, Oswego, NY 13126

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Oswego Hotel and Conference Center offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly Best Western Plus Oswego Hotel and Conference Center also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Oswego hotel is smoke free.

  • 107 guestrooms or units
  • Full breakfast (free)
  • Dining venue
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Massena, NY (MSS-Massena Intl.) (242 km / 150.4 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Oswego Hotel and Conference Center offers 107 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Alex - This beachfront restaurant specializes in American cuisine and serves lunch and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive key retrieval information.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive key retrieval information.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are available for USD 5.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Staff wears personal protective equipment
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean - Best Western
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 5.00 per night
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Captain's Quarters
  • Best Western Plus Captain's Quarters
  • Best Western Plus Captain's Quarters Hotel
  • Best Western Plus Captain's Quarters Hotel Oswego
  • Best Western Plus Captain's Quarters Oswego
  • Best Western Hotel Oswego
  • Best Western Oswego
  • Oswego Best Western
  • Best Western Captain`s Quarters Hotel Oswego
  • Best Western Plus Oswego Hotel
  • Best Western Plus Oswego
  • Best Western Oswego
  • Oswego Best Western
  • Best Western Hotel Oswego
  • Plus Oswego Conference Center
  • Best Western Plus Oswego Hotel and Conference Center Hotel
  • Best Western Plus Oswego Hotel and Conference Center Oswego

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.