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4.4 out of 5

"VERY helpful ......professional staff.......would stay again " More

By a verified traveller on Tue 19 Jun 2018

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Hotel Description

4-star hotel near Rittenhouse Square

Heart of Philadelphia

Within a 10-minute walk of this Center City hotel, you'll find Walnut Street and Rittenhouse Square. Ben Franklin National Memorial and Academy of Natural Sciences are also within half a mile (1 km).

Business services

This hotel features a restaurant, a health club, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and concierge services.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 439 guestrooms also offer free WiFi and TVs with satellite channels. Other amenities include room service, free newspapers, and free local calls.

Petite Guestroom with 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$184* Per night/room 16 Dec. - 17 Dec.

Club Level Petite Guestroom with Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Level Deluxe Guestroom with 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Guestroom with 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite with King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sonesta Philadelphia Rittenhouse Square ratings based on 45 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sonesta Philadelphia Rittenhouse Square

Everyone (36) Couples (3) Family (6)
5 out of 5
Nice lobby, and the Art Bar was great. Our room was comfortable and had everything we needed for a weekend trip.

Posted by on 7 Oct. 2019

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Comment from Hotel Management

7 Oct. 2019 by Steve

We appreciate the stellar rating following your recent stay with us at Sonesta Downtown Rittenhouse Square! Thank you for sharing feedback about your stylish, comfortable guestroom, as well as the delicious food in Art Bar. We look forward to your next visit to our Center City hotel!

5 out of 5
The Sonesta was very clean. The ambience was beautiful. Staff was nice. Check in and out was easy.

Posted by on 30 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Steve

Thank you for the wonderful feedback about your recent stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! We appreciate the accolades for our friendly, helpful team, and we're glad that the great service added value to your experience. We look forward to your next stay at our Center City hotel!

5 out of 5
Nice location, friendly staff, very clean room. Nice bar also.

Posted by on 29 Sep. 2019

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Comment from Hotel Management

29 Sep. 2019 by Steve

We're glad you enjoyed a great experience while staying with us recently at Sonesta Philadelphia Downtown Rittenhouse Square! We appreciate the accolades about our friendly, helpful team, as well as our ideal Center City location and our staff's attention to detail regarding cleanliness. We look forward to hosting you again the next time you visit Philly!

1 out of 5
Well it started at check in, I was assigned a room who was already preoccupied. Went up the the 19th floor and key card is not working, tried calling the front desk no one is picking up. Finally I was ready to head down the elevator when a cleaning staff saw me and offered to open the door so I can at least drop my suitcases in. That’s when we saw the room was already preoccupied by another guest. Myself and the staff member Went back downstairs to rectify the issue. They assigned me a different room which wasn’t occupied.

Posted by on 15 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by Steve

I apologize that we made such a serious error at the time of your check-in, and I trust that we quickly rectified the issue. This rarely happens, and I suspect that we mad keys for the wrong room, as opposed to actually checking you in to an occupied room in our system. Your review does not touch on the other aspects of your stay, but I trust that once our initial error was corrected, the remainder of your experience was far better. I hope you will plan to give us a chance to deliver a far better experience the next time you visit Center City Philly!

5 out of 5
The location was so close to anything you need restaurants, shops, sightseeing and you could see the city hall from the front entrance of the hotel. The staff was so helpful and friendly. Would definitely go back to this hotel.

Posted by , from Shelbyville, TN on 3 Sep. 2019

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Comment from Hotel Management

3 Sep. 2019 by Steve

Anayely, we appreciate the great rating and wonderful comments about your great stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! Our hotel indeed boasts an ideal Center City location, steps from so many places to dine, shop, and visit. I'm glad our friendly, helpful team took such great care of you! We look forward to your next stay with us in Philly!

5 out of 5

Posted by on 2 Sep. 2019

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Comment from Hotel Management

3 Sep. 2019 by Steve

Thank you for the excellent rating of your stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! We're glad you enjoyed a wonderful experience as our guest, and we can't wait to host you again soon for another great visit to Center City Philly!

5 out of 5
Rooms were very clean and well-kept. The staff was very friendly and helpful. It be better if there were two bellmen on duty, not just one.

Posted by on 1 Sep. 2019

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Comment from Hotel Management

1 Sep. 2019 by Steve

We're glad you enjoyed your stay with us at Sonesta Philadelphia Downtown Rittenhouse Square, thanks to our friendly, helpful team! We obsess about cleanliness, and we appreciate your observations about the staff's efforts in that regard. I apologize that you experience a delay in waiting for assistance from a bellperson; there are busy times where we staff 2-3 bellpersons. We look forward to hosting you again the next time you return to Center City Philly!

5 out of 5

Posted by on 20 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by Steve

Thank you for the wonderful rating of your stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! We're glad you enjoyed your visit, and we hope to host you again soon at our Center City hotel!

5 out of 5

Posted by on 11 Aug. 2019

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Comment from Hotel Management

11 Aug. 2019 by Steve

Thank you for choosing Sonesta Philadelphia Downtown Rittenhouse Square! We appreciate the wonderful rating of your stay with us, and we're glad that you enjoyed a terrific experience as our guests. We look forward to hosting you again soon at our Center City hotel!

4 out of 5
Nice room, clean. Rooms are not sound proof so we could hear EVERYTHING outside. Including the BLASTING music from the bar on the street. To give you an idea, we were on the 22nd floor and could hear all the lyrics.

Posted by , from Lehigh Valley on 4 Jun. 2019

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Comment from Hotel Management

4 Jun. 2019 by Steve

Kay, thank you for staying with us, and for sharing your feedback. I apologize that the music from a nearby bar disturbed your rest. This was a new experience, as an existing restaurant nearby tried becoming somewhat of a nightclub this past weekend. We've shared our feedback with the business, as well as shown the owner reviews such as yours, proving that our guests were negatively impacted. We don't believe that experience will be repeated. I hope you will plan to give us another chance the next time you visit Philly!

About the Sonesta Philadelphia Rittenhouse Square

Location 1800 Market St, Philadelphia, PA 19103

Property Features

Sonesta Philadelphia Rittenhouse Square offers its guests a health club and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. The business-friendly Sonesta Philadelphia Rittenhouse Square also features multilingual staff, coffee/tea in a common area, and concierge services. For a fee, parking is available. This 4-star Philadelphia hotel is smoke free.

  • 439 guestrooms or units
  • 25 levels
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (21.6 km / 13.4 mi)
  • Train station: Philadelphia 30th St Station (1.6 km / 1 mi)
  • Metro station: City Hall Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sonesta Philadelphia Rittenhouse Square offers 439 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11 AM.

Sonesta Philadelphia Rittenhouse Square has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property will place an authorization for the first night's room and tax charge after 4 PM the day prior to the check-in date for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 25 for adults, USD 10 and USD 20 for children (approximately)
  • Valet parking fee: USD 50 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Philadelphia Sonesta Hotel
  • Sonesta Philadelphia Rittenhouse Square Hotel
  • Sonesta Philadelphia Rittenhouse Square Philadelphia
  • Sonesta Philadelphia Rittenhouse Square Hotel Philadelphia
  • Sonesta Philadelphia
  • Sonesta Philadelphia Downtown Hotel

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Philadelphia-Hotels-Sonesta-Philadelphia-Rittenhouse-Square.h4470-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.