4.4 out of 5

"VERY helpful ......professional staff.......would stay again " More

By a verified traveller on Tue 19 Jun 2018

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Hotel Description

4-star hotel near Rittenhouse Square

Heart of Philadelphia

Within a 10-minute walk of this Center City hotel, you'll find Walnut Street and Rittenhouse Square. Ben Franklin National Memorial and Academy of Natural Sciences are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the health club and conveniences like a 24-hour front desk and concierge services.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 439 guestrooms also offer free WiFi and TVs with satellite channels. Other amenities include room service, free newspapers, and free local calls.

Petite Guestroom with 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$200 per night

Club Level Petite Guestroom with Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Level Deluxe Guestroom with 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Guestroom with 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite with King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sonesta Philadelphia Rittenhouse Square ratings based on 36 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sonesta Philadelphia Rittenhouse Square

Everyone (32) Couples (2) Family (4)
4 out of 5
Nice room, clean. Rooms are not sound proof so we could hear EVERYTHING outside. Including the BLASTING music from the bar on the street. To give you an idea, we were on the 22nd floor and could hear all the lyrics.

Posted by , from Lehigh Valley on 4 Jun. 2019

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Comment from Hotel Management

4 Jun. 2019 by Steve

Kay, thank you for staying with us, and for sharing your feedback. I apologize that the music from a nearby bar disturbed your rest. This was a new experience, as an existing restaurant nearby tried becoming somewhat of a nightclub this past weekend. We've shared our feedback with the business, as well as shown the owner reviews such as yours, proving that our guests were negatively impacted. We don't believe that experience will be repeated. I hope you will plan to give us another chance the next time you visit Philly!

4 out of 5

Posted by on 28 May 2019

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Comment from Hotel Management

28 May 2019 by Steve

Rachel, we're pleased to receive a wonderful rating following your stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! We're glad you enjoyed a great experience, and we look forward to hosting you again soon in Philly!

5 out of 5
We were able to check in a little early , as our room was available . Very busy hotel, centrally located for our plans. Traveling with 2 children and a senior - parking availability a plus! Also need to mention the very comfortable beds. Booked this reservation online , and was able to get concierge to book us a table at Ruth Christ upon check in. .......table for 4 on a Saturday night no less. Great customer service !

Posted by on 19 May 2019

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Comment from Hotel Management

21 May 2019 by Steve

We're glad that you enjoyed a great stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! I'm glad that our friendly, helpful team took great care of you throughout your stay. Guests certainly love our plush bedding and linens! We are proud to have Ruth's Chris located on our lobby level, and I am glad we were able to secure you a coveted Saturday night dinner reservation there. We hope to host your family again soon!

4 out of 5

Posted by on 11 May 2019

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Comment from Hotel Management

11 May 2019 by Steve

We appreciate the very good rating of your stay with us at Sonesta Philadelphia Downtown Rittenhouse Square. We're happy to know you enjoyed your visit, and we hope you will plan to stay with us again soon in exciting Center City Philly!

5 out of 5
I really liked the Location. It was central to everything you would need

Posted by on 29 Mar. 2019

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Comment from Hotel Management

29 Mar. 2019 by Steve

Thank you for the stellar rating of your stay at Sonesta Philadelphia Downtown Rittenhouse Square! We're glad that you enjoyed our iconic City Center location, steps from so many places to dine, shop, and visit. We hope to host you again soon in Philly!

5 out of 5
Too many people in the lobby walking in. I have social anxiety and immediately got overwhelmed. They were a foreign group.

Posted by on 11 Mar. 2019

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Comment from Hotel Management

15 Mar. 2019 by Steve

We appreciate the great rating of your stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! However, I apologize that you experienced anxiety due to the hotel being busy during your time in the hotel lobby. The hotel is very busy from March through mid-November, and on weekends throughout the year. We hope you will stay with us again the next time you visit Philly!

5 out of 5
Everything was great except for the fact that the rooms do not provide microwaves.

Posted by on 4 Feb. 2019

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Comment from Hotel Management

4 Feb. 2019 by Steve

Thank you for the wonderful review score following your recent stay with us at Sonesta Philadelphia Downtown Rittenhouse Square! We're glad that you enjoyed a terrific stay, and we look forward to your next stay. We aer happy to lend a microwave to a guest upon request. See you soon in Philly!

4 out of 5
Staff is very hospital; took a couple of attempts to check into room as 1st two subpar; the furniture and couch fabric appeared soiled; front desk provided immediate accomodations to rectify the situation. Was pleased with their response.

Posted by on 29 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Brian

On behalf of the team here at Sonesta Philadelphia, thank you for your stay and for taking the time to post a review. It is a pleasure to see that you enjoyed your stay, and that the Front Desk team responded to your concerns quickly and to your satisfaction. Please have a wonderful week. Brian Sheridan Director of Operations

5 out of 5
Close to everything Ruth Chris inside crab cakes delicious

Posted by on 21 Jan. 2019

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Comment from Hotel Management

24 Jan. 2019 by Brian

On behalf of the team here at Sonesta Philadelphia, thank you for choosing the hotel and for taking the time to post a review. It is a pleasure to see that you enjoyed your stay and that the hotel and its team met your needs and expectations. The team here at the hotel strives to ensure that each guest's stay is a pleasant one, and it is always rewarding to see when this goal has been met. We look forward to having you as a guest again the next time you are traveling to the area. Thank you again and please have a wonderful week. Brian Sheridan Director of Operation

2 out of 5
front counter people very nice and helpful. The older lady concierge was very forceful and at some times mean with the other staff. It would be nice if the hotel would offer free water and better pillows. Area was really nice but not sure I would stay here again...

Posted by on 16 Jan. 2019

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Comment from Hotel Management

16 Jan. 2019 by Brian

On behalf of the team here at Sonesta Philadelphia, thank you for your stay and for taking the time to post a review. You feedback is greatly appreciated, and will be shared with the appropriate team members so that improvements can be made. Thank you and please have a wonderful week. Brian Sheridan Director of Operations

About the Sonesta Philadelphia Rittenhouse Square

Location 1800 Market St, Philadelphia, PA 19103

Property Features

Sonesta Philadelphia Rittenhouse Square offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. The business-friendly Sonesta Philadelphia Rittenhouse Square also features multilingual staff, coffee/tea in a common area, and concierge services. For a fee, parking is available. This 4-star Philadelphia hotel is smoke free.

  • 439 guestrooms or units
  • 25 levels
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (16.3 km / 10.1 mi)
  • Train station: Philadelphia 30th St Station (1.6 km / 1 mi)
  • Metro station: City Hall Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sonesta Philadelphia Rittenhouse Square offers 439 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11 AM.

Sonesta Philadelphia Rittenhouse Square has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Special check-in instructions:

This property will place an authorization for the first night's room and tax charge after 4 PM the day prior to the check-in date for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 25 for adults, USD 10 and USD 20 for children (approximately)
  • Valet parking fee: USD 49 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sonesta Philadelphia Downtown Hotel
  • Sonesta Philadelphia Rittenhouse Square Hotel
  • Sonesta Rittenhouse Square Hotel
  • Sonesta Rittenhouse Square

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.