"3.5-4* Good value for your money We were at the Family Club in Aug/2019. The Family Club is worth it. My daughter (5) very much enjoyed the water park ... " More
Beachside getaway
You'll find Tres Rios Ecopark and Playa 88 within 3 miles (5 km) of this resort. Quinta Avenida and Mamitas Beach Club are also within 6 miles (10 km).
All-inclusive
This all-inclusive resort features a full-service spa, a nightclub, and 12 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Bring the family and enjoy the free kid's club, children's pool, and waterslide.
Jetted tubs, free WiFi
Boasting jetted bathtubs, the 144 guestrooms also offer free WiFi and free minibar items. Other amenities include balconies or patios, iPod docks, and plasma TVs with cable channels.
10 Sep. 2019 by Sandra Galvan
Dear guest, thank your feedback. Is very important for us know that we need to improve in some areas, and we're really sorry if you had a bad moment, we hope that you can give us a second chance, so we can change your perspective. Best Regards
30 Apr. 2018 by Raul Gomez - Front Office Manager
Dear guest & family: we are sorry that you found the food to be subpar on what you were expecting - this is not our common, and we are working daily to improve ourselves, in all our areas. We will share your comments with the rest of the managing staff. Warmest regards,
29 Jul. 2017 by Pilar Orti
Dear jackie, We truly appreciate your feedback and have shared it internally. We work diligently in providing guests with excellent services. We have talked to the hotel management in order to keep improving. We hope you give us the chance to continue offering you unforgettable experiences with a high-quality service. Best regards,
Family Club Grand Riviera Princess Todo Incluido is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Family Club Grand Riviera Princess Todo Incluido you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 12 restaurants on site, along with a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 20 bars/lounges. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free. Smoking is allowed in designated areas at this 4-star Playa del Carmen resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Family Club Grand Riviera Princess Todo Incluido offers 144 accommodations with iPod docking stations and DVD players. Rooms open to balconies or patios. 32-inch plasma televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include bathtubs or showers with jetted bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Buffet Family Club - This buffet restaurant specializes in international cuisine.
Verde - This buffet restaurant specializes in international cuisine. Open daily.
Naranja - This buffet restaurant specializes in international cuisine. Open daily.
Mama Mía - This theme restaurant specializes in Italian cuisine. Reservations are required. Open daily.
La Vaquería - This theme restaurant specializes in local and international cuisine. Open daily.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a security system and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
