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La Casa de la Playa by Xcaret Adults Only

5.0 star property
5-star beachfront property near Playacar Golf Club

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Photo gallery for La Casa de la Playa by Xcaret Adults Only

Outdoor pool, pool umbrellas, sun loungers
Private spa tub
Aerial view
Poolside bar
Suite, Oceanfront (Master)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • All-inclusive
  • Bar

Explore the area

Map
Carr. Chetumal-Puerto Juarez KM 282, Lote 023 2, 77710, Playa del Carmen, QROO, 77710
  • Xplor Theme Park
    ‪5 min drive‬
  • Xcaret Eco Theme Park
    ‪6 min drive‬
  • Playacar Golf Club
    ‪13 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite, Beachfront

Suite, Beachfront

Suite, Beachfront

  • 99 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View | Bathroom

Suite, Ocean View

  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (Wellness)

Separate tub and shower, jetted tub, hydromassage showerhead, hair dryer

Suite, Ocean View (Wellness)

  • 99 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Wellness)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (Wellness)

  • 99 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront

Private spa tub

Suite, Oceanfront

  • 99 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront (Wellness)

Terrace/patio

Suite, Oceanfront (Wellness)

  • 99 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Playa del Carmen

On the beach.Within 2 miles (3 km) of this Playa del Carmen property, you'll find Xplor Theme Park and Xenses Park. Also, Xcaret Eco Theme Park is within 3 miles (5 km) and Quinta Avenida is within 6 miles (10 km).

What's nearby

  • Xplor Theme Park - 5 min drive - 2.5 km
  • Xcaret Eco Theme Park - 6 min drive - 2.1 km
  • Xenses Park - 6 min drive - 2.1 km
  • Ferry to Cozumel - 9 min drive - 3.2 km
  • Playacar Golf Club - 13 min drive - 7.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 59 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬9 min drive
  • ‪Festival Grand Buffet - ‬10 min drive
  • ‪Cafeteca - ‬1 min walk
  • ‪The Buffete - ‬7 min drive
  • ‪El Mercado de San Juan - ‬1 min walk

About this property

La Casa de la Playa by Xcaret Adults Only

5-star beachfront property near Playacar Golf Club
Some rates at La Casa de la Playa by Xcaret Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

La Casa de la Playa by Xcaret Adults Only offers its guests a full-service spa, a complimentary water park, and a lazy river. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and 4 meeting rooms. An outdoor pool, a hot tub, and a 24-hour fitness center are also featured at the luxury La Casa de la Playa by Xcaret Adults Only. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free.

This 5-star Playa del Carmen property is smoke free.

  • 63 guestrooms or units
  • 4 dining venues
  • 5 bars or lounges
  • Built in 2021
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
La Casa de la Playa by Xcaret Adults Only offers 63 air-conditioned accommodations with private pools and free minibar items. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Beach yoga
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Hot tub
  • Lazy river
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • Waterslide
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Cobblestone flooring in public areas
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 65-inch smart TV with premium digital channels
  • Netflix
  • Private pool
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa By Xcaret Carmen
La Casa de la Playa All Fun Inclusive
La Casa de la Playa by Xcaret Adults Only Hotel
La Casa de la Playa by Xcaret All Inclusive Adults Only
La Casa de la Playa by Xcaret Adults Only Playa del Carmen
La Casa de la Playa by Xcaret All Fun Inclusive Adults Only

La Casa de la Playa by Xcaret Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 158 out of 177 reviews
Rating 8 - Good. 5 out of 177 reviews
Rating 6 - Okay. 5 out of 177 reviews
Rating 4 - Poor. 4 out of 177 reviews
Rating 2 - Terrible. 5 out of 177 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Shuohan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Elvis

Stayed 2 nights in Mar 2025

10/10 Excellent

Elvis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort I’ve ever stayed in. Wow!!
Stayed 1 night in Mar 2025

10/10 Excellent

Xinai, Vancouver

Stayed 5 nights in Feb 2025

10/10 Excellent

Liwen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the best hotel I have ever stayed! Will come back another time!
Stayed 6 nights in Feb 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Feb 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in this place it was just unreal excellent, I wish I can afford every time we go to Mexico 😍
Stayed 1 night in Jan 2025

10/10 Excellent

Jaskaran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here in May of 2023. This is best hotel i have ever stayed at. There is no comparison. If you are thinking of coming here, i suggest to just take the plunge and book it.They have the best service and the food was great. This best part is you can go their next door hotel and do activities also. This hotel is all luxury and they treat you like a star.

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
n
Stayed 6 nights in Jan 2025

8/10 Good

Aurelio Leo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, but for the money you pay, you aim for more
Stayed 2 nights in Dec 2024

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Very clean and modern. The only negative is the butlers were not accommodating of my requests.
Stayed 5 nights in Dec 2024

6/10 Okay

Encarnacion

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Property great Food great Cavas Dinner stead of the Islote was not to great Cenote dinner there was a very long hair in my dessert not too clean healthy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was an absolute dream! I stayed here with my boyfriend for my birthday and it was amazing. Everything about this resort was stunning. When you enter the lobby, you are met with gorgeous views of its iconic infinity pool outstretching into the clear blue waters of the ocean. The room we had oceanfront views that were so well-worth the price. During our whole stay, we were pampered. Our butlers, Abraham and Celeste, were very helpful and ensured our stay was one of the best experiences we’ve ever had at a hotel. In addition to the spectacular views and amazing service, the food was a fantastic. Every day, we got to explore different types of Mexican cuisine. The drinks were also very good. It felt like I was in a top restaurant. Because my trip here was a quick one, my boyfriend and I will definitely come back in the future.
Stayed 3 nights in Dec 2024

10/10 Excellent

Guillaume

Stayed 7 nights in Nov 2024

10/10 Excellent

Eva

Stayed 4 nights in Oct 2024

10/10 Excellent

Ramses, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent Service
Stayed 2 nights in Aug 2024

10/10 Excellent

Tuti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was a dream. The rooms, the food was EXQUISITE, the service, the views. Expensive but worth it. We’ll be back
Stayed 2 nights in Nov 2024

10/10 Excellent

Angel A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place ever
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Amenities, property conditions & facilities
Everything
Stayed 7 nights in Oct 2024

10/10 Excellent

Giovanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the service
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded all expectations.
Stayed 6 nights in Oct 2024

10/10 Excellent

Ailicec

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything good , we love this place
Stayed 2 nights in Nov 2024

10/10 Excellent

LESTER DE JESUS DOMINGO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, amazing rooms, the staff are great very friendly, we spend very good time, we highly recommend, thank you to everyone
Stayed 3 nights in Oct 2024

10/10 Excellent

Yvette, Doral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had THREE rooms booked, so I feel it's only fair to provide a follow-up to my August review—this one is even more necessary due to the deceitful practices of the so-called "Mexico Destination Club." DO NOT WASTE YOUR TIME OR MONEY. I originally purchased a voucher at Arte and was assured by the CDLP manager that after sitting through their dreadful "Destination Misinformation Talk" at CDLP, I wouldn’t have to endure it again for future bookings at Arte or Mexico. Surprise, surprise! The MEXICO DISHONEST DESTINATION CLUB "MDDC" didn't honor their word. Not only did I go through that miserable presentation for nothing, but now there’s also conveniently NO availability for the designated rooms for an entire year, conveniently until my voucher expires. SHAMEFUL! CDLP amazing resort reputation is being tainted by such practices. Kick the MDDC out!
Stayed 2 nights in Aug 2024

10/10 Excellent

Lawrence

Stayed 2 nights in Sep 2024