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4.7 out of 5

"I love the Dossier, and that's why I return. That being said, my latest check-in experience bothered me a lot. We had booked one of your corner rooms, ... " More

By a verified traveller on Mon 17 Feb 2020

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Hotel Description

4.5-star luxury hotel near Pioneer Courthouse Square

Central Portland getaway

Within a 10-minute walk of this Downtown Portland hotel, you'll find Pioneer Courthouse Square and Arlene Schnitzer Concert Hall. Powell's City of Books and Portland Art Museum are also within half a mile (1 km).

Business services

A 24-hour gym, valet parking, and concierge services are featured at this hotel. WiFi in public areas is free. Traveling on business? Take advantage of the laundry service, conference center, and conference space.

Standard Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $208* Per night/room 5 Jul. - 6 Jul.

Studio Suite, 1 King Bed (Studio Suite King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Dossier ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Dossier

Everyone (5) Couples (3) Family (4)
4 out of 5
I love the Dossier, and that's why I return. That being said, my latest check-in experience bothered me a lot. We had booked one of your corner rooms, but by the time we checked in; we had a late flight, there were none left. Yes, we got one the following night, but it was unfortunate to have to change rooms. And, although there was an 'I'm sorry' from the agent, which was good, there was never a compensation for this inconvenience.

Posted by , from Brentwood, CA on 17 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by Jared, GM

I am truly sorry to hear about the arrival experience and unexpected change. It is definitely not how we want things to happen and will review the processes to prevent this in the future. Thank you for being our guest and letting us know.

5 out of 5
Center of Downtown Portland, so location is prime. Restaurant in hotel was excellent. Staff was super warm and kind. I would stay here again, no doubt. Also, free beer from 5-6pm (with amenity fee).

Posted by on 3 Jan. 2020

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Comment from Hotel Management

7 Jan. 2020 by Jared, GM

So lucky to have our wonderful location and thank you for the praise of the staff and food! A accurate and detailed review. Love it!

5 out of 5
close to almost all the store , restaurants and attractions that we wanted to see on our mini girls trip.

Posted by , from San Diego on 18 Nov. 2019

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Comment from Hotel Management

27 Nov. 2019 by Jared, GM

We are definitely proud of our central location Tiffany, thank you so much for noticing and taking advantage of it! Looking forward to your next girls trip (or any trip!).

5 out of 5
It was in the perfect location, great room, good service, responsible staff.

Posted by on 17 Nov. 2019

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Comment from Hotel Management

27 Nov. 2019 by Jared, GM

Thank you for the kind review, we hope to welcome you back soon!

5 out of 5

Posted by on 7 Sep. 2019

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5 out of 5
Free beer everyday between 5:30-6:30 PM. Good staff. Clean rooms.

Posted by on 22 Aug. 2019

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5 out of 5
Great place to stay close to everything and very cool hotel.

Posted by on 11 Aug. 2019

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5 out of 5
Was as advertised. Provided free beer at 5:30 each day.

Posted by , from Marion Iowa on 4 Jun. 2019

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5 out of 5
Marvelous handicapped bathroom. I didn't want to get out Of the shower.

Posted by on 30 Apr. 2019

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4 out of 5
Very nice hotel, Lobby is nice room was very nice.

Posted by on 13 Apr. 2019

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Property Features

Dossier offers its guests a 24-hour fitness center and complimentary bicycles. WiFi is free in public spaces. Event space at this hotel measures 2500 square feet (232 square meters) and includes a conference center. Tour/ticket assistance, gift shops/newsstands, and coffee/tea in a common area are also featured at the luxury Dossier. The hotel can provide concierge services, limo/town car service, and wedding services. Parking is available for a fee. This 4.5-star Portland hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 19 levels
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Charging station for electric cars
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Portland Union Station (1.2 km / 0.7 mi)
  • Metro station: Pioneer Square North Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

Dossier offers 205 accommodations with laptop-compatible safes and bathrobes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries. This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered weekly. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on a limited basis.

  • Pillowtop beds
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (weekly)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Travel crib

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 3:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Pet Policy

  • Pets: USD 30 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75 per night
  • Resort fee: USD 29.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Portland Westin
  • Westin Hotel Portland
  • Westin Portland
  • Westin Portland Hotel
  • The Westin Portland Harborview Maine
  • Dossier Hotel Portland
  • Dossier Hotel
  • Dossier Portland
  • The Westin Portland
  • Dossier Hotel
  • Dossier Portland
  • Dossier Hotel Portland

You should know

  • Up to 2 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.