"Room was kept very clean. Ramona kept up with the sand we brought back to the room and she was very helpful when we had some question. Staff in gener ... " More
Beachfront retreat
A stay at this property places you within half a mile (1 km) of Cortecito Beach and 3 miles (5 km) of Palma Real Shopping Village. Macao Beach is 10.3 mi (16.5 km) away.
All-inclusive
This all-inclusive property features a private beach, a casino, and a full-service spa. Relax with sun loungers and beach umbrellas, and enjoy a drink at one of the 2 beachside bars. There's fun for all ages with a free kid's club and mini golf, and in-room childcare is an added bonus.
Indoor spa tubs, free WiFi
Boasting indoor private spa tubs and jetted bathtubs, the 366 guestrooms offer flat-screen TVs with satellite channels, along with free WiFi. Free minibar items, furnished balconies, and MP3 docks are also available.
26 Jan. 2020 by Sachenca Núñez
Dear Guest, Thank you very much for sharing a great review of our Grand Palladium Palace Resort & Spa, it pleased us greatly that it has been a memorable one. We promise to keep doing bigger efforts in order to get your expectations fully met next time. It's our hope to have the opportunity to offer you our services again in the future. Receive warm greetings from Paradise!
14 Jul. 2019 by Sachenca Núñez
Dear Niloc, First of all, I want to thank you for sharing your impressions of our Grand Palladium Palace Resort, Spa & Casino. We are very happy to know that your stay with us has been very positive and we will continue working hard to make each stay of our visitors a moment to remember. Your valuable feedback is very important for us, thanks for making us reach both the positive aspects and those that can be improved, we will continue to join efforts to optimize our services and thus convert customers into fans. We will be waiting for your soon return to this your home in Punta Cana. Kindest regards!
24 Jun. 2019 by Sachenca Núñez
Dear Guest, Many thanks for choosing our hotel for the enjoyment of your well-deserved vacation. We deeply regret that our facilities and the attention of our people were not enough to live up to your expectations. Please accept our apologies, it is a pity that you have only valued us and have not communicated the aspects to be improved so that we could implement effective corrective actions. Sincerely, we reiterate our apologies and wish you to grant us a second future visit, allowing us to change your perception and recover your trust through a true Palladium experience. Best regards!
3 Jun. 2019 by Sachenca Núñez
Dear Guest, Thank you very much for sharing a great review of our Grand Palladium Palace Resort & Spa, it pleased us greatly that it has been a memorable one. We are so glad that you have felt accommodated by the excellent performance done by our team. Thanks so much for your great feedback we'll bear it in mind in order to enhance our service and at a time, upgrading our guest's vacation experience. We hope to have the opportunity to offer you our services again in the future. Receive warm greetings from Paradise!
3 Jun. 2019 by Sachenca Núñez
Dear Jessica, Thank you very much by taking some of your precious time to review your experience in our Grand Palladium Palace Resort & Spa, your kind appreciation to our property are very valuable to us. We are also excited of learning we were able to meet your expectation especially with our food and beverage proposal and staff attention. We are very much looking forward to welcoming you back to the Grand Palladium family in the future. Best regards,
17 May 2019 by Gelson
Dear Guest, Thank you very much for sharing a great review of our Grand Palladium Palace Resort, Spa & Casino, it pleased us greatly that it has been a memorable one. We are so glad that you have felt accommodated by the excellent performance done by our team. We hope to have the opportunity to offer you our services again in the future. Receive warm greetings from Paradise! Gelson Zorrilla Hospitality Manager
18 May 2019 by Idelin Mieses
Dear Gwen, Thank you very much for your email. and we appreciate that you have taken your time to send us the feedback of your stay. First of all, we want to extend our most sincere apologies for any possible inconvenience you could have had during the time you were in our Hotel. Unfortunately we had a general breakdown that affected the electricity system which was replaced as soon as possible. We would like to inform you that we have eight a la carte restaurants, which you only need to make reservation for the Japanese restaurant. we also have 03 main buffet, additional our Xtra time open 24hrs. and also room service until 11:00pm. We would like to once again have the opportunity to reverse this negative Experience. and once Again thank you very much for your comments which we will take note to improve our service Every day. Best RegardsIdelin Mieses Rijo Assistant Accomodation Manager
28 Jan. 2019 by Sachenca Núñez
Dear Guest, First of all, we would like to thank you for taking your time to comment your stay at The Grand Palladium Palace, your words help us to improve and offer a better service. On the other hand, Concerning the level of service experienced at some of ours Restaurants and the food, we want to inform you that our Food & Beverage Director has received your feedback in order to take corrective actions and avoid similar situations with future guests. In addition, I should explain to you that the hotel offers to all our staff daily English courses in order to break the language barrier. We hope you can visit us again in order to see the improvements. I am sure you will love Palladium hotels and you will become a Palladium fan. Sincerely,
31 Mar. 2018 by Banesa Maria Burque
Dear guest, Thank you for your time and comments. The opinio of our guests, it's very important for us. Have a nice day!! Best regards, Banesa Maria Burque Grand Palladium Manager
7 Dec. 2017 by Yulissa Mari Puello
Dear Maria, First of all, we would like to thank you for sharing your experience with Expedia. We would like to apologize for the inconvenience that you have suffered in our hotel during your recent stay with us.we had a cut of hotwater for one hour during your stay but the rest of your stay we can confirm that you have enjoy hot water evryday.We are really sorry for not fulfilling your expectations regarding service. For us will be a pleasure to have you back and reverse your impressions about our property. Best Regards, Yulissa Mari Puello Accomodation Manager Assistant
Grand Palladium Palace Resort Spa & Casino - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Palladium Palace Resort Spa & Casino - All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 13 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 6 poolside bars, and 20 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Punta Cana property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Grand Palladium Palace Resort Spa & Casino - All Inclusive offers 366 accommodations with indoor private spa tubs and MP3 docking stations. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Bhogali - This restaurant specializes in Indian cuisine and serves dinner only.
Sumptuori - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Adelita - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
El Dorado Steak House - This restaurant specializes in barbecue and serves dinner only. Open daily.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
Front desk staff will greet guests on arrival.
Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
