- Check-in time starts at 4 PM
- Minimum check-in age is: 18
- Check-in time ends at 3:30 AM
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Fairmont Le Chateau Frontenac offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
- Parking height restrictions apply
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Property Registry Number - 040703
- Debit cards not accepted
- Staffed front desk
- Carbon monoxide detector
- Smoke detector
- Security system
- LGBTQIA friendly
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- No gap period between guest stays
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property does not follow sanitization practices of any association
Guests will be asked to pay the following charges at the property:
- Resort fee: CAD 25 per accommodation, per night
The resort fee includes:
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: CAD 38.00 for adults and CAD 19.00 for children (approximately)
- Fee for in-room wireless Internet: CAD 13.95 per night (rates may vary)
- Fee for in-room wired Internet: CAD 13.95 per night (rates may vary)
- Fee for wireless Internet in public areas: CAD 15 per night (rates may vary)
- Airport shuttle fee: CAD 30 per room (one-way)
- Airport shuttle fee per child: CAD 0 (one-way), (up to 14 years old)
- Covered self parking fee: CAD 40 per day
- Covered valet parking fee: CAD 45 per day (in/out privileges)
- Pet fee: CAD 60 per accommodation, per night
- Service animals are exempt from fees
- Rollaway bed fee: CAD 35.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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