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Grand Sierra Resort and Casino

4-star property
2500 E 2nd St, Reno, NV 1-855-887-0424
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3.9 out of 5
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See all 318 Travelocity Reviews

"Great service from beginning to end :) Great room (A Tower), clean, and perfect size for family of 4. So much to do if you have little children. Would ... " More

By a verified traveller on Tue 18 Feb 2020

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Hotel Description

Family-friendly 4-star resort near Reno Arch

On river

Within 3 miles (5 km) of this resort, you'll find National Bowling Stadium and Reno Arch. Ultimate Rush Speed and Thrill Park and Fun Quest are also within half a mile (1 km).

Casino, outdoor pool

This resort features a casino, a full-service spa, and a nightclub. Bring the family and enjoy the bowling alley, arcade/game room, and kid-friendly dining. Enjoy a meal in one of the 12 restaurants and free perks like valet parking and a roundtrip airport shuttle.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and Egyptian cotton sheets, the 1990 guestrooms also offer free WiFi and flat-screen TVs with digital channels. 24-hour room service, down comforters, and hair dryers are also available.

Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$79* Per night/room 23 Feb. - 24 Feb.

Summit Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Concierge Queen (Adults 18+ Only)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

The A Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Sierra Resort and Casino ratings based on 318 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Sierra Resort and Casino

Everyone (96) Couples (15) Business (1) Family (32) Other (1)
5 out of 5
Great service from beginning to end :) Great room (A Tower), clean, and perfect size for family of 4. So much to do if you have little children. Would definitely stay again!

Posted by on 18 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by GSR

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Needed Kleenex in bathroom. Check-in was great. Took Shuttle to Airport. Driver was fabulous.

Posted by , from Reno on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by GSR

Thank you for your feedback! We're glad to hear you enjoyed your most recent visit. Safe travels.

5 out of 5

Posted by on 21 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by GSR

Thank you for your feedback. We're thrilled to hear you enjoyed your time with us, safe travels and we look forward to welcoming you again soon.

4 out of 5

Posted by on 10 Jan. 2020

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Comment from Hotel Management

10 Jan. 2020 by GSR

Thank you for your feedback, and safe travels!

2 out of 5
I had to run to the reception twice to get room key that worked.

Posted by on 7 Jan. 2020

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Comment from Hotel Management

7 Jan. 2020 by GSR

We apologize that your stay was not exceptional. If you have not already included comments regarding your stay, please feel free to reply to this message with any information regarding your rating. A management team member will review your message and reach out to you should we need additional information regarding your stay.

4 out of 5
Very inviting property and friendly service. Offers everything expecting from a casino hotel.

Posted by on 29 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by GSR

Thank you for your feedback. We're glad to hear you enjoyed your stay. Safe travels and we look forward to welcoming you again soon.

4 out of 5

Posted by on 14 Dec. 2019

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Comment from Hotel Management

14 Dec. 2019 by GSR

Thank you for your feedback! We look forward to welcoming you back again soon.

5 out of 5
No complamentry breakfast and no microwave to warm up our leftovers

Posted by on 7 Dec. 2019

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Comment from Hotel Management

7 Dec. 2019 by GSR

Thank you for your feedback, your comments will be forwarded to the proper departments for review. Safe travels.

2 out of 5

Posted by on 26 Nov. 2019

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Comment from Hotel Management

26 Nov. 2019 by GSR

We apologize that your stay was not exceptional. If you have not already included comments regarding your stay, please feel free to reply to this message with any information regarding your rating.

1 out of 5

Posted by on 26 Nov. 2019

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Comment from Hotel Management

26 Nov. 2019 by GSR

We apologize that your stay was not exceptional. If you have not already included comments regarding your stay, please feel free to reply to this message with any information regarding your rating.

About the Grand Sierra Resort and Casino

Location 2500 E 2nd St, Reno, NV 89595

Property Features

Grand Sierra Resort and Casino offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 12 restaurants and 3 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this resort measures 200000 square feet (18580 square meters) and includes a conference center. A casino, a nightclub, and a 24-hour fitness center are also featured at the family-friendly Grand Sierra Resort and Casino. A roundtrip airport shuttle is free at scheduled times. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Reno resort.

  • 1 building
  • 1990 guestrooms or units
  • 27 levels
  • 12 dining venues
  • 10 bars or lounges
  • 3 coffee shops
  • 200000 sq ft of conference space
  • 18580 sq m of conference space
  • Built in 1978
  • Casino
  • Nightclub
  • Bar by the pool
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , RV, bus, truck parking

Transport

  • Airport: Reno, NV (RNO-Reno-Tahoe Intl.) (4 km / 2.5 mi)
  • Train station: Reno Station (4 km / 2.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Grand Sierra Resort and Casino offers 1990 air-conditioned accommodations with hair dryers and irons/ironing boards. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Grand Café - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

The Grand Buffet - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Charlie Palmer Steak - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

California Pizza Kitchen - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Cantina - This restaurant specializes in Mexican cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 14
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Airport shuttle service is available at scheduled times from 4:30 AM to midnight. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered at scheduled times from 4:30 AM to midnight. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 5.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Tourism fee: USD 2.00 per accommodation, per night
  • Resort fee: USD 33.84 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Airport shuttle
  • Shuttle service
  • Phone calls
  • In-room safe
  • Concierge/valet service

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 25 per person (approximately)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Sierra Casino Featuring Summit Tower
  • Grand Sierra Casino Featuring Summit Tower Reno
  • Grand Sierra Resort & Casino Featuring Summit Tower
  • Grand Sierra Resort & Casino Featuring Summit Tower Reno
  • Grand Sierra Resort Reno
  • Grand Sierra Resort Casino Reno
  • Grand Sierra Reno
  • Grand Sierra
  • Grand Sierra Hotel Reno
  • Summit At Grand Sierra Hotel
  • Grand Sierra Resort Casino
  • Grand Sierra Casino Reno
  • Grand Sierra Casino
  • Grand Sierra Resort
  • Grand Sierra Resort Casino Featuring The Summit Tower
  • Grand Sierra Resort Casino
  • Grand Sierra And Casino Reno
  • Grand Sierra Resort and Casino Reno
  • Grand Sierra Resort and Casino Resort
  • Grand Sierra Resort and Casino Resort Reno

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.