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"Love the experience " More

By a verified traveller on Mon 02 Aug 2021

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Hotel Description

4-star hotel near Reno Events Center

City center stay

At this Downtown Reno hotel, you'll be within a 5-minute walk of Reno Events Center and National Bowling Stadium. Also, Greater Nevada Field is within half a mile (1 km) and National Automobile Museum is within 2 miles (3 km).

Casino, health club

A casino, 5 restaurants, and an outdoor pool are all featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the health club and unwind at the poolside bar and bar/lounge.

Free WiFi, LCD TVs

The soundproofed guestrooms offer free WiFi and free local calls. LCD TVs come with cable channels, and other amenities include premium bedding and free bottled water. Change of towels is available on request.

Deluxe Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$87* Per night/room 16 Aug. - 17 Aug.

Premium Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Vista Room, 2 Queen Beds, High Floor, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Silver Legacy Resort Casino at THE ROW ratings based on 136 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Silver Legacy Resort Casino at THE ROW

Everyone (71) Couples (26) Family (35)
5 out of 5
Love the experience

Posted by on 2 Aug. 2021

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1 out of 5
They lost my reservation so check in took 45 minutes, kinda disappointing overall. Broken stuff, dirty, lots of shops and restaurants closed, not enough staff.

Posted by on 27 Jul. 2021

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5 out of 5
The room was very comfortable

Posted by on 27 Jul. 2021

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4 out of 5
Rooms were clean and up to date. Plenty to do without leaving the row. Restaurants, gambling and games for the kids. Pool was small.

Posted by on 17 Jul. 2021

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5 out of 5

Posted by on 13 Jul. 2021

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5 out of 5
kiosk check-in is fast and easy. vending machine takes money without dispending. food option is limited and expensive.

Posted by on 12 Jul. 2021

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Comment from Hotel Management

17 Jul. 2021 by Silver Legacy Resort & Casino

Thank you so much for your great 5-star rating and review, Anonymous. We look forward to welcoming you back soon! Silver Legacy Resort & Casino

5 out of 5
Room was great very spacious as well as the bathroom

Posted by on 12 Jul. 2021

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3 out of 5
The room was not clean

Posted by on 10 Jul. 2021

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1 out of 5
Terrible experience, and I never write poor reviews. They switched our room without telling us so that our key wouldn’t work (and all our stuff was in the room). Woman at the front desk offered no apology nor did she offer any help moving our stuff. When we got to the new room the key wouldn’t work. Went down and got another one. It also wouldn’t work. Security finally came to open the door for us and there were people sleeping in the room!! They ended up moving us back to our original room, again offering no help. The entire fiasco took almost an hour and got us to bed much later than we wanted, as we had a funeral to attend the next day. I will never stay there again. The mistake is forgivable. Their poor treatment of us is not.

Posted by on 9 Jul. 2021

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4 out of 5

Posted by on 6 Jul. 2021

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About the Silver Legacy Resort Casino at THE ROW

Location 407 N. Virginia Street, Reno, NV 89501

Property Features

Silver Legacy Resort Casino at THE ROW offers its guests an outdoor pool and a health club. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 30000 square feet (2787 square meters) and includes a conference center. A casino, spa services, and multilingual staff are also featured at the business-friendly Silver Legacy Resort Casino at THE ROW. A roundtrip airport shuttle is free during limited hours. Smoking is allowed in designated areas at this 4-star Reno hotel.

  • 1720 guestrooms or units
  • 37 levels
  • 2 buildings
  • 5 dining venues
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 1995
  • Casino
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Cabanas by the pool (surcharge)
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Reno Tahoe Intl. Airport (RNO) (7.8 km / 4.9 mi)
  • Train station: Reno Station (0.5 km / 0.3 mi)
  • Property shuttles: Free airport shuttle

Room Amenities

Silver Legacy Resort Casino at THE ROW offers 1720 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels.

  • LCD television
  • Cable channels
  • Movies for purchase
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)

Food & Drink

Ruth's Chris Steakhouse - Onsite steakhouse. Guests can enjoy drinks at the bar. Happy hour is offered.

Drinx Bar - This bar serves lunch and dinner. Open select days.

Silver Baron Bar - This karaoke bar specializes in seafood and serves lunch and dinner. Open daily.

Cafe Central - Onsite café. Open select days.

Spa Services

  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Reflexology
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay
  • Tourism fee: USD 3 per accommodation, per night
  • Resort fee: USD 34.05 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach loungers
  • Health club access
  • Fitness center access
  • Phone calls
  • In-room coffee
  • Concierge service
  • Self parking
  • Parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Legacy Casino
  • Legacy Silver
  • Silver Casino
  • Silver Legacy
  • Silver Legacy Casino
  • Silver Legacy Casino Reno
  • Silver Legacy Casino Resort
  • Silver Legacy Resort
  • Silver Legacy Resort Casino at THE ROW Reno
  • Silver Legacy Resort Casino Reno
  • Silver Legacy Hotel Reno
  • Silver Legacy Resort Casino at THE ROW Hotel
  • Silver Legacy Resort Casino at THE ROW Hotel Reno

You should know

  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.