Hampton Inn & Suites Rochester/Henrietta

2.5 star property
Hotel near Rochester Institute of Technology in Rochester

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Rochester/Henrietta

Exterior
Exterior
Indoor pool
Restaurant
Studio, 1 King Bed with Sofa bed

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
280 Clay Rd, Rochester, NY, 14623
  • Marketplace Mall
    ‪15 min walk‬
  • University of Rochester
    ‪6 min drive‬
  • Rochester Institute of Technology
    ‪7 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

Studio, 1 King Bed with Sofa bed, Accessible

  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(36 reviews)
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Accessible

  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(36 reviews)
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed with Sofa bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(10 reviews)
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(57 reviews)
  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(8 reviews)
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Bathtub)

9.4 out of 10
Exceptional
(12 reviews)
  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

8.8 out of 10
Excellent
(10 reviews)
  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Rochester

In shopping district.Within 2 miles (3 km) of this Rochester hotel, you'll find Marketplace Mall and Monroe Community College. Tim Hortons Iceplex and Cinemark Movies 10 are also within 3 miles (5 km).

What's nearby

  • Marketplace Mall - 15 min walk - 1.3 km
  • Monroe Community College - 18 min walk - 1.5 km
  • University of Rochester - 6 min drive - 5.0 km
  • Strong Memorial Hospital - 6 min drive - 5.0 km
  • Rochester Institute of Technology - 7 min drive - 7.3 km

Getting around

  • Rochester Station - 18 min drive
  • Greater Rochester Intl. Airport (ROC) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Dairy Queen - ‬16 min walk
  • ‪Taco Bell - ‬9 min walk

About this property

Hampton Inn & Suites Rochester/Henrietta

Hotel near Rochester Institute of Technology in Rochester
Hampton Inn & Suites Rochester/Henrietta offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There are 2 meeting rooms available. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites Rochester/Henrietta. Free self parking is available.

This Rochester hotel is smoke free.

  • 126 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2013
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Hampton Inn & Suites Rochester/Henrietta offers 126 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Henrietta
Hampton Inn Henrietta Hotel
Hampton Inn Henrietta Hotel Rochester
Hampton Inn Rochester Henrietta
Hampton Inn Rochester/Henrietta
Hampton Inn Rochester/Henrietta Hotel Rochester
Hampton Inn Rochester/Henrietta Hotel
Hampton Inn Rochester/Henrietta Rochester
Hampton Inn Suites Rochester/Henrietta

Hampton Inn & Suites Rochester/Henrietta Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1006 reviews
Rating 8 - Good. 242 out of 1006 reviews
Rating 6 - Okay. 71 out of 1006 reviews
Rating 4 - Poor. 23 out of 1006 reviews
Rating 2 - Terrible. 25 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Denise

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Judith

Stayed 2 nights in Apr 2025

4/10 Poor

Karen

Business traveller
Disliked: Property conditions & facilities
The hotel is very dated. The beds were old and sank when you lie down. Not happy that critical amenities such as toilet paper was not in the room. Only stayed one night so I didn't want to make a big deal but as a hotel there are certain priorities should be ensured when people check in. The room was stayed was extremely spacious though. The coffee tastes horrible. I was just surprised for a Hampton Inn, the level of quality is so low.
Stayed 1 night in Apr 2025

2/10 Terrible

Maria

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I recently stayed at this hotel on a sports trip with my 11 year-old daughter. I'm sorry to say, I was very disappointed. The room we were given had a broken dresser whose top drawer was fully opening every time we closed it (a dangerous hazard if someone is walking through the room). I told the staff and their solution was to tape it shut, rendering it useless for storage of our items. I asked for another room, but they did not oblige. Furthermore, the phone in the room was completely broken (looked like it had been dropped from the roof) and unusable. I emailed the manager and it took him several days to respond- by then, we had left. He was not very helpful and offered me no type of compensation. I paid over $340CDN for a crappy room and bad service. I would not stay at this location again.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Frank, Wilmington

Stayed 1 night in Mar 2025

6/10 Okay

Abigail

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front desk lady wasnt rude but wasn't friendly either i had a problem with check in because in the website said they dont charge deposit and i also call the lady said no and to my surprise when i arrived they charged me deposit so i had to cancel one night😠
Stayed 2 nights in Apr 2025

10/10 Excellent

ANNA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frendly and knowledgeable stuff.
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

We had fun
Stayed 2 nights in Feb 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service
Very nice place
Stayed 3 nights in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Laurie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Corrine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean rooms
Stayed 2 nights in Apr 2025

6/10 Okay

Gregg

Travelled with family
Liked: Staff & service
One end of the building, the end we stayed @ & where one would expect a staircase/fire escape to be, was closed and appeared to be under construction. In case of fire (obviously dismissing the elevators in the middle), one would have to go a lengthy distance to the opposite end of the building. I felt this was unsafe and hopefully this is temporary while the building is under construction.
Stayed 1 night in Mar 2025

8/10 Good

Debrah

Had to wait right until 4pm for my room. After that, things were fine
Stayed 1 night in Apr 2025

10/10 Excellent

Armando

Stayed 2 nights in Mar 2025

10/10 Excellent

Trevor

Stayed 1 night in Mar 2025

8/10 Good

Melissa, STATE COLLEGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed for just an overnight stay for a college visit. Would have liked to take advantage of the gym and pool but ran out of time. Room was quiet (except for the loud hum of the heating/AC unit) and bed was comfy.
Stayed 1 night in Mar 2025

10/10 Excellent

Priscilla

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service
Hard to judge because they were going through a remodel but the staff was nice and it's a good location for both CU and IC. Safe, good parking.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025