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Red Roof Inn Rochester - Henrietta

2.0 star property
Hotel near Veterans Memorial Park in Henrietta

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Photo gallery for Red Roof Inn Rochester - Henrietta

Reception
Exterior
Electric vehicle charging station
Laundry room
In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Reviews

5.6 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
4820 W Henrietta Road, Henrietta, NY, 14467
  • Place, Veterans Memorial Park
    ‪2 min drive‬
  • Place, Rochester Institute of Technology
    ‪6 min drive‬
  • Place, University of Rochester
    ‪9 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room With Two Double Beds Non-Smoking

  • Sleeps 4

View all photos for Superior King Room-Non-Smoking

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior King Room-Non-Smoking

  • Sleeps 2

Deluxe King Room-Non-Smoking

  • Sleeps 2

View all photos for Superior Room With Two Double Beds Non-Smoking

Free toiletries, towels, soap, shampoo

Superior Room With Two Double Beds Non-Smoking

  • Sleeps 4

View all photos for Ada Accessible Superior King Smoke Free

Free toiletries, towels, soap, shampoo

Ada Accessible Superior King Smoke Free

  • Sleeps 2

View all photos for Superior King Room With Roll-in Shower-Accessible/Non-Smoking

Free toiletries, towels, soap, shampoo

Superior King Room With Roll-in Shower-Accessible/Non-Smoking

  • Sleeps 2

Larger Deluxe King Smoke Free

  • Sleeps 2

Standard King Room

  • Sleeps 2

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About the area

Henrietta

In Henrietta .Within 2 miles (3 km) of this Henrietta hotel, you'll find Veterans Memorial Park and Marketplace Mall. Also, Fair and Expo Center is within 3 miles (5 km) and Cinemark Movies 10 is within 6 miles (10 km).

What's nearby

  • Veterans Memorial Park - 2 min drive - 2.6 km
  • Rochester Institute of Technology - 6 min drive - 7.5 km
  • University of Rochester - 9 min drive - 12.2 km
  • Strong Memorial Hospital - 9 min drive - 12.2 km
  • Strong - 15 min drive - 14.6 km

Getting around

  • Rochester Station - 19 min drive
  • Greater Rochester Intl. Airport (ROC) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Berlin's Halal Doner - ‬2 min drive
  • ‪Cracker Barrel - ‬4 min drive
  • ‪Dave & Buster's - ‬4 min drive
  • ‪Taco Bell - ‬11 min walk

About this property

Red Roof Inn Rochester - Henrietta

Hotel near Veterans Memorial Park in Henrietta
As a guest of Red Roof Inn Rochester - Henrietta, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. WiFi is free in public spaces. Red Roof Inn Rochester - Henrietta also features express check-in, express check-out, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

This Henrietta hotel is smoke free.

  • 108 guestrooms or units
  • 2 levels
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • ATM
  • No smoking on site
Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, and cash.

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Henrietta
Red Roof Inn Rochester
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester Hotel
Red Roof Inn Rochester Hotel Henrietta
Rochester Red Roof Inn
Red Roof Inn Rochester Henrietta Hotel Henrietta
Red Roof Inn Rochester Henrietta Motel
Red Roof Inn Rochester Motel
Henrietta Red Roof Inn
Red Roof Rochester Henrietta
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester - Henrietta Hotel
Red Roof Inn Rochester - Henrietta Henrietta
Red Roof Inn Rochester - Henrietta Hotel Henrietta

Red Roof Inn Rochester - Henrietta Reviews

Reviews

5.6
Rating 10 - Excellent. 214 out of 1000 reviews
Rating 8 - Good. 127 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 181 out of 1000 reviews
Rating 2 - Terrible. 318 out of 1000 reviews

5.2/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

10/10 Excellent

JOSE R

Liked: Cleanliness, property conditions & facilities
Very professional and very knowledgeable
Stayed 1 night in Jan 2026

10/10 Excellent

JOSE R

Liked: Cleanliness, amenities, property conditions & facilities
Very professional and very knowledgeable
Stayed 1 night in Jan 2026

10/10 Excellent

Paul Hannon,

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no
Stayed 7 nights in Oct 2025

8/10 Good

Eric

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 7 nights in Oct 2025

8/10 Good

Annette

Stayed 1 night in Oct 2025

2/10 Terrible

LeFawne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs in our room and everything was dirty (walls, TV, desk, sink, floors). Walks are thin. Can hear everything in next room. Smell was aweful. Brown spots on sheets.
Stayed 2 nights in Oct 2025

4/10 Poor

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Untrained staff took forever to check us in. Room smelled of air freshener covering up smoke smell even though facility claims to be 100% smoke free, shower curtain had mold/mildew on the bottom as if it wasn't washed/changed from previous guest, sink did not drain well, no bath matt, hair dryer was oily/gooey, something gooey on the floor, we had to call them 2 different times to get the tv to work (2 separate problems), and one of the night stands had no electricity anywhere near it so no place to plug in chargers. Plus the outdoor stairwell was dirty and cluttered with old shopping carts and laundry carts that looked like they were saved from the dumpster.
sink not draining properly
Stayed 2 nights in Oct 2025

4/10 Poor

Modesty

Disliked: Staff & service
when we arrived we were greeted by a nice lady and checked in when we tried to stay longer the male staff was rude and i got double charged for the extra night
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael, Rochester

Stayed 2 nights in Sep 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Parking was fine but people were in lot through the night some with dogs making noise. Room has NO sound proofing. Sheets on bed were stained. Fire detector was removed from ceiling Microwave plate missing so could not use Tv did not work on second day. Was fixed an hour after reported. Only given one towel.
Stayed 2 nights in Oct 2025

2/10 Terrible

Kellie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in poor condition, it needs a major clean up job!
Stayed 1 night in Oct 2025

4/10 Poor

TriciA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My room as well as the linens smelled horrible of smoke. My clothes came home smelling like it and I had to wash everything when I got home. The body wash in the shower empty and the shampoo/ conditioner was low. But the bed was very comfortable and the staff was nice. This was okay for a one night if the room didn't smell so bad.
Stayed 1 night in Oct 2025

2/10 Terrible

Rosanna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smell of room, cleanliness
Stayed 1 night in Oct 2025

2/10 Terrible

Nicholas

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets were dirty and so was the bathroom and the entire rooms floor
Stayed 2 nights in Oct 2025

2/10 Terrible

Margaret

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this hotel through Expedia for RIT Homecoming Weekend and were very disappointed with our stay. The room was ready on time, but as soon as we walked in, it smelled like someone had just smoked a pack of cigarettes. I went to the office, and the man at the front desk was extremely kind and helpful. He apologized, explained that the hotel is a 100% smoke-free property (though not everyone follows the rules), and quickly gave us another room. The second room smelled better, but the floor was sticky, the door lock was hanging by one screw, and the molding was cracked. The bedside lamp had a broken lightbulb with glass still around it. The sheets looked clean, but the overall condition was concerning. In our first room, the bathroom light didn’t even work. While moving rooms, we met another guest who was switching because their room smelled strongly of marijuana. Later that night, even though the parking lot was well lit, we did not feel safe. A man was standing in a nearby field watching the lot and was still there when we left. Several people were hanging around outside or going in and out of rooms and cars, giving the property a party-like feel. My husband and I didn’t feel comfortable staying and decided to drive home in the middle of the night, cutting our weekend short. We prepaid through Expedia and are very disappointed, as the online reviews did not reflect the true condition or safety of this hotel.
Stayed 1 night in Oct 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and kept room supplied. Female whom worked nights very helpful and listened to my concerns. Very pleasant and caring person.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rashard

Stayed 1 night in Oct 2025

8/10 Good

Juanita

Stayed 2 nights in Oct 2025

10/10 Excellent

Yarixa, Rochester

Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Stayed 1 night in Oct 2025

8/10 Good

Katrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

JENNYFER

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has holes in just about everything. Wires showing from light fixtures. Rust around the tub fixtures also. Was scared to lay down, definitely didn't walk around barey. The doctor didn't even close securely. I won't be back was a last minute stay in the 1st place.
Stayed 1 night in Oct 2025

2/10 Terrible

Lesa

Disliked: Cleanliness, property conditions & facilities
Room was filthy. Toilet was NOT cleaned. Floors were dirty. Only clean thing were the sheets.
Stayed 1 night in Oct 2025