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Red Roof Inn Rochester - Henrietta

2.0 star property
Hotel near Veterans Memorial Park in Henrietta

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Photo gallery for Red Roof Inn Rochester - Henrietta

Reception
Exterior
Electric vehicle charging station
In-room safe, blackout drapes, free cribs/infant beds, free WiFi
Laundry room

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
4820 W Henrietta Road, Henrietta, NY, 14467
  • Marketplace Mall
    ‪4 min drive‬
  • Rochester Institute of Technology
    ‪7 min drive‬
  • University of Rochester
    ‪9 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Henrietta

In Henrietta .You'll find Veterans Memorial Park and Marketplace Mall within 3 miles (5 km) of this hotel. Also, Fair and Expo Center is within 3 miles (5 km) and Cinemark Movies 10 is within 6 miles (10 km).

What's nearby

  • Marketplace Mall - 4 min drive - 4.3 km
  • Tim Hortons Iceplex - 5 min drive - 7.2 km
  • Rochester Institute of Technology - 7 min drive - 5.1 km
  • University of Rochester - 9 min drive - 12.2 km
  • Strong Memorial Hospital - 10 min drive - 12.2 km

Getting around

  • Rochester Station - 20 min drive
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪The Café & Market At Crossroads - ‬7 min drive
  • ‪Lasertron - ‬4 min drive
  • ‪Cracker Barrel - ‬4 min drive

About this property

Red Roof Inn Rochester - Henrietta

Hotel near Veterans Memorial Park in Henrietta
As a guest of Red Roof Inn Rochester - Henrietta, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. WiFi is free in public spaces. Red Roof Inn Rochester - Henrietta also features express check-in, express check-out, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

This Henrietta hotel is smoke free.

  • 108 guestrooms or units
  • 2 levels
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • ATM
  • No smoking on site
Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 4 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, and cash.

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Henrietta
Red Roof Inn Rochester
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Red Roof Inn Rochester Hotel
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Rochester Red Roof Inn
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Red Roof Inn Rochester - Henrietta Hotel
Red Roof Inn Rochester - Henrietta Henrietta
Red Roof Inn Rochester - Henrietta Hotel Henrietta

Red Roof Inn Rochester - Henrietta Reviews

Reviews

5.4
Rating 10 - Excellent. 193 out of 1014 reviews
Rating 8 - Good. 121 out of 1014 reviews
Rating 6 - Okay. 173 out of 1014 reviews
Rating 4 - Poor. 190 out of 1014 reviews
Rating 2 - Terrible. 337 out of 1014 reviews

5.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Richard, New York

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets and towels were not changed. No maid service. The TV didn't work. Bus found in the sink. Awful.
Stayed 2 nights in May 2025

2/10 Terrible

Shami

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
That is not a hotel, it's a slump very dirty.
Stayed 2 nights in May 2025

2/10 Terrible

Lacey

Stayed 1 night in Apr 2025

8/10 Good

Belinda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

2/10 Terrible

Ronald

Stayed 5 nights in Apr 2025

4/10 Poor

Donnell

Stayed 3 nights in Apr 2025

10/10 Excellent

JAGJIT, WEST HENRIETTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Apr 2025

6/10 Okay

John

Liked: Room comfort
Disliked: Cleanliness, staff & service

Ok

Our TV did not work, the toilet seat was loose, the coffee maker was broke. The above bed light was dirty. We let them know of the problems. Someone came to look at the TV and it worked that night but not the next morning. They moved us to another room which was nice. The above bed lights in that room were dirty too, the hair dryer did not work but the TV did. I was glad they were accommodating, but if two rooms had issues I wonder about the rest. I guess that's what you get for$55 A night.
Stayed 2 nights in Apr 2025

10/10 Excellent

Izabella

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The experience was better than most of mine with Red Roof Inn, all and all pretty decent place to stay
Stayed 1 night in Apr 2025

6/10 Okay

Anne, Essex

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I hate to leave a bad review but my room had NO soap or shampoo or conditioner. The containers were completely empty.
Stayed 1 night in Apr 2025

6/10 Okay

Sara

Stayed 1 night in Apr 2025

4/10 Poor

Amanda

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Belinda

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Apr 2025

4/10 Poor

Alan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights. Room was never cleaned entire stay. Apparently they make beds etc when you check out. Had major issues getting Tv to work. Problem with the internet. Man from office came to fix but continued having issues. On 2nd day there was pulling out when a young man came running up to my car window saying "I'm looking for work" I just brushed him off. He then asked, "Are you staying here?" I simply pulled away but parked my car in front of the main office window on 3rd night. Area seemed okay so this was unexpected. McDonalds, Burger King within short walking distance. No shampoo in bathroom container. If you're a single guy looking to save money maybe it's okay but if you're looking for a cleaner option for your family I'd look elsewhere. I seriously doubt towels, sheets etc are cleaned to the extent that you're hoping for & expect when going to a hotel.
Stayed 3 nights in Apr 2025

6/10 Okay

Donnell

Stayed 2 nights in Apr 2025

8/10 Good

monica

Travelled with partner
Liked: Cleanliness
Easily accessible
Stayed 2 nights in Apr 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Online pictures were misleading. Property was rundown. Room had stained sheets, carpet between beds had tracks of dirt, bathtub was disgusting and smell was horrible. My son and I never put our bags down. We left without asking for a refund. Will never recommend.
Stayed 1 night in Apr 2025

2/10 Terrible

Mohit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad terrible place. Never again
Stayed 1 night in Apr 2025

6/10 Okay

Barbara

Travelled with family

You get what you pay for.

You get what you pay for. Old motel turned Red Roof Inn. Decent location, good price. Bedspread was visibly stained, sink cracked. Noticeable water damge/mold on ceiling. Bathtub needed a good scrubbing. Not unsatisfactory, but also not great.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael, Rochester

Stayed 1 night in Mar 2025

10/10 Excellent

gary

Stayed 2 nights in Mar 2025

8/10 Good

Belinda

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Mar 2025

10/10 Excellent

JAGJIT, WEST HENRIETTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Mar 2025

2/10 Terrible

Sharron

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 14 nights in Mar 2025

10/10 Excellent

Tandra

Stayed 1 night in Mar 2025