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Wyndham Rochester Downtown

3.0 star property
3-star hotel near University of Rochester

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Photo gallery for Wyndham Rochester Downtown

Lobby
Front of property
Combined shower/tub, free toiletries, hair dryer, towels
Executive Suite, Multiple Beds, Non Smoking
2 restaurants, breakfast served

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Parking available
  • Bar
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
70 State St, Rochester, NY, 14614
  • Blue Cross Arena
    ‪5 min walk‬
  • Strong
    ‪15 min walk‬
  • University of Rochester
    ‪4 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, Multiple Beds, Non Smoking

Executive Suite, Multiple Beds, Non Smoking

Executive Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Rochester

Downtown Rochester stay.At this Downtown Rochester hotel, you'll be within a 5-minute walk of Genesee River and Blue Cross Arena. Rochester Riverside Convention Center and Genesee River's High Falls are also within half a mile (1 km).

What's nearby

  • Blue Cross Arena - 5 min walk - 0.4 km
  • Rochester Riverside Convention Center - 5 min walk - 0.5 km
  • Strong - 15 min walk - 1.3 km
  • Eastman School of Music - 15 min walk - 1.3 km
  • University of Rochester - 4 min drive - 3.9 km

Getting around

  • Rochester Station - 14 min walk
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪The Street - Craft Kitchen And Bar - ‬6 min walk
  • ‪Pane Vino Ristorante - ‬7 min walk
  • ‪The Pizza Stop - ‬3 min walk
  • ‪Founders Cafe - ‬6 min walk
  • ‪Dunkin' - ‬2 min walk

About this property

Wyndham Rochester Downtown

3-star hotel near University of Rochester
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 15024 square feet (1396 square meters) and includes a conference center. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Wyndham Rochester Downtown. For a fee, parking is available.

This 3-star Rochester hotel is smoke free.

  • 1 building
  • 217 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • 15024 sq ft of conference space
  • 1396 sq m of conference space
  • Built in 1968
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Wyndham Rochester Downtown offers 217 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 6 to 13.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Only dogs are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 13.95 per person
  • Covered self parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rochester Plaza
Rochester Plaza Hotel
Holiday Inn Rochester Downtown Hotel
Holiday Inn Rochester Downtown
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn

Reviews

Wyndham Rochester Downtown Reviews

6.2

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 224 out of 1001 reviews
Rating 8 - Good. 240 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 156 out of 1001 reviews
Rating 2 - Terrible. 228 out of 1001 reviews

Reviews

4/10 Poor

Cynthia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was very nice. That's the good. The 1st room they gave me room 409, was 81 degrees when I walked in. The air did not work. They moved me to another room. There were no ice machines on the floor. I had to go all the way to the front desk to get ice. They put another customer in room 409. He had to change rooms too. The pool was under construction. My room faced a side street. Cars were rev in engines and screeching tires. Saturday morning the fire alarm went off and we had to evacuate. The amount I paid per night was too high for what I got.
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DIRTY DIRTY DIRTY!!!

The night crew is terrible!! Due to a long drive in check in was late. Upon arrival, I'm greeted with the sight of the staff sitting on the desk and hanging out in the lobby. Now, I'm notified that the guest elevator is broken, but I can use to the staff elevator. This elevator looks like The Tower of Terror Elevator at Disney. So now I'm left to climb 6 flights with my younger siblings and all of our belongings @ 2am. Now I have arrived @ the room and guess what...Yep you got it, it's dirty. Hair and soap in the shower, dirty linens ( on a made bed mind you). When asked about switching was told no availability, but will send someone to clean the room. Ok so let's fast forward to 8am next day, no one has cleaned this room. I just drove 12 hrs and couldn't sleep nor wash my body!!! Talked to manager, which was very apologetic and surprised at my experience. Was reassured he was sending someone right away. So now it's 12 noon, my siblings and I have things to do, but remember no one was able to cleanse themselves. So long story short, lol, my siblings ended up staying somewhere else because I wasn't going to have them in this dirty room for a week.
Stayed 6 nights in May 2025

4/10 Poor

Tracy

Travelled with partner
Disliked: Amenities, property conditions & facilities
Elevator broken, ceiling developed leak, no maintenance provided
Stayed 2 nights in Jun 2025

4/10 Poor

Igor

Travelled with family
Liked: Cleanliness, staff & service
First room didn't have AC, got moved to 2nd room which was occupied and we had an award situation, third room didn't have a power cable for the tv
Stayed 1 night in Jun 2025

2/10 Terrible

Heidi, Carmel

Stayed 4 nights in Jun 2025

10/10 Excellent

Daleenah

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Aanshu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in May 2025

10/10 Excellent

christine

Stayed 1 night in May 2025

6/10 Okay

Jaspreet

Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The manager was extremely helpful and demonstrated a thorough knowledge of the establishment. They were also very accommodating to my situation.
Stayed 1 night in May 2025

6/10 Okay

Haoli

Stayed 1 night in May 2025

8/10 Good

Keith

Stayed 1 night in May 2025

10/10 Excellent

Beverly

Stayed 4 nights in May 2025

10/10 Excellent

Keith

Stayed 1 night in May 2025

10/10 Excellent

Lawrence

Stayed 2 nights in May 2025

8/10 Good

Robik

Liked: Cleanliness, property conditions & facilities
Greatblocation and view! Spacious rooms. The staff
Stayed 1 night in May 2025

8/10 Good

Myluv

Stayed 1 night in May 2025

4/10 Poor

Stacy

Disliked: Amenities, property conditions & facilities
Was promised a refund on my second night because I had to leave early due to an emergency. Nope the managers word cannot be taken truthfully
Stayed 2 nights in May 2025

4/10 Poor

Heather

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Do not stay at this Wyndham

I was very unhappy and unimpressed with this Wyndham. We tried to meet with the manager for a discount 3 different times. Once was when we checked in. He was nowhere to be found. His front desk people were calling him and could not find him. We went back the next morning. Again, the manager was nowhere to be found. We tried before leaving for the afternoon and again, no one could locate the manager. When he got back late evening, a manager was available. We did not receive the discount. We asked for help with our bags and no one could help us. They provided an office cart (not a luggage cart) for me to navigate and fill and take to my room. The elevators were out and we have to use the service elevators. We trapsed through the offices and heard an employee yelling at their manager on the first night. It was also very warm in the lobby, the offices and the service area. Our room a/c wasn't working properly & the engineer was unavailable for our entire stay to fix ours (and other customers). The room was clean. Most of the staff were helpful and courteous. One staff entered the lobby cussing & upset and yelling. I would not recommend this hotel to anyone. It looked unkempt throughout and run down. It is not a Wyndham standard, especially for the price. We spoke to other customers and they were very unhappy and were going to make calls to complain once they were home. For a $300/night hotel stay, this was not up to par at all. If I could have left, I would have.
Stayed 2 nights in May 2025

4/10 Poor

Christina

Stayed 1 night in May 2025

4/10 Poor

Fern

Travelled with family
Disliked: Staff & service, property conditions & facilities
The hotel was very old … The elevators were not working none of them. My toilet wasn’t working. None of the ice machines were working on none of the floors we had to take the service elevator upstairs. I was on the fifth floor, and my mother was on the sixth floor by the ice machine on the sixth floor, they had an army of ants crawling all over the place. I was very dissatisfied and displeased. They said we would get free breakfast and they charge for the breakfast. I would never come back to this place ever again and I would really want a full refund because we only stayed one night but it was not good at all. I went there because my son was graduating from college. This was a very terrible experience for me my daughters and my mother.
Stayed 1 night in May 2025

2/10 Terrible

Carmen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators were down room was on the 6th floor. No ice available on floors. Room smelled like sour milk. Left the first chance I could get.
Stayed 1 night in May 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities
Elevators not working so had to use service elevator. Not a typical Wyndham. Charged Wyndham pricing but expected something a bit nicer for this price
Stayed 1 night in May 2025

8/10 Good

Eileen

Liked: Cleanliness, staff & service
Had to pay for patking
Stayed 1 night in May 2025