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DoubleTree by Hilton San Antonio Downtown

Property class: 4
4-star hotel near River Walk

Choose dates to view prices

Photo gallery for DoubleTree by Hilton San Antonio Downtown

Exterior
Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Coffee shop
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
502 W. Cesar E. Chavez, San Antonio, TX, 78207
  • Place, Market Square
    ‪7 min walk‬
  • Place, River Walk
    ‪15 min walk‬
  • Place, San Antonio River
    ‪15 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(18 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds

8.8 out of 10
Excellent
(49 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

8.6 out of 10
Excellent
(25 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Antonio

Vista Verde South stay.Your stay at this Vista Verde South hotel places you within 2 miles (3 km) of River Walk and San Antonio River. Alamo and Henry B. González Convention Center are also within 3 miles (5 km).

What's nearby

  • Market Square - 7 min walk - 0.6 km
  • River Walk - 15 min walk - 1.3 km
  • San Antonio River - 15 min walk - 1.3 km
  • Henry B. González Convention Center - 2 min drive - 1.9 km
  • Alamo - 4 min drive - 2.7 km

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 17 min drive

Restaurants

  • ‪Bexar County Courthouse - ‬14 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Mi Tierra Café y Panadería - ‬8 min walk
  • ‪Cattleman's Square - ‬7 min walk
  • ‪Golden Star Cafe - ‬6 min walk

About this property

DoubleTree by Hilton San Antonio Downtown

4-star hotel near River Walk
DoubleTree by Hilton San Antonio Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Event space at this hotel measures 9000 square feet (836 square meters) and includes conference space. The business-friendly DoubleTree by Hilton San Antonio Downtown also features a vending machine, a garden, and laundry facilities. For a fee, parking is available.

This 4-star San Antonio hotel is smoke free.

  • 249 guestrooms or units
  • 6 levels
  • 9000 sq ft of conference space
  • 836 sq m of conference space
  • Built in 1992
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Garden
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton San Antonio Downtown offers 249 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

This San Antonio hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per stay)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 20 for adults and USD 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 for adults and USD 13 for children
  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per stay (rates may vary)
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel San Antonio Downtown
DoubleTree Hilton San Antonio Downtown
DoubleTree San Antonio Downtown
Doubletree By Hilton San Antonio Downtown Hotel San Antonio
DoubleTree Hilton San Antonio Downtown Hotel
DoubleTree Hilton San Antonio Downtown
Hotel DoubleTree by Hilton San Antonio Downtown San Antonio
San Antonio DoubleTree by Hilton San Antonio Downtown Hotel
Hotel DoubleTree by Hilton San Antonio Downtown
DoubleTree by Hilton San Antonio Downtown San Antonio
DoubleTree Hilton Hotel
DoubleTree Hilton
Doubletree Hilton Antonio

DoubleTree by Hilton San Antonio Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 571 out of 1001 reviews
Rating 8 - Good. 173 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 80 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Alonso

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
It was good to stay there again
Stayed 2 nights in Dec 2025

6/10 Okay

Baudilio

Stayed 2 nights in Dec 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities
Clean room no bad smell
Stayed 1 night in Dec 2025

8/10 Good

Belinda

Stayed 3 nights in Dec 2025

10/10 Excellent

Adrian

Stayed 1 night in Dec 2025

2/10 Terrible

Erica

Business traveller
Disliked: Cleanliness, amenities
Room was not clean, no shower curtain, broken phone, mold on wall, and they kept charging my card for parking
Stayed 4 nights in Dec 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff went above and beyond to take care of our needs.
Stayed 3 nights in Dec 2025

2/10 Terrible

Erica

Stayed 2 nights in Dec 2025

6/10 Okay

Samantha

Travelled with family
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael, Hawthorne

.
Stayed 1 night in Dec 2025

6/10 Okay

Gina, San Antonio

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel could use new mattresses
Stayed 1 night in Dec 2025

10/10 Excellent

Leticia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff. Shuttle availability. Highly recommended.
Stayed 1 night in Dec 2025

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good services and good location by downtown
Stayed 1 night in Dec 2025

10/10 Excellent

Natasha

Stayed 1 night in Dec 2025

2/10 Terrible

Yvonne

Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
amazing hotel really clean
Stayed 1 night in Dec 2025

10/10 Excellent

Roel

Stayed 2 nights in Dec 2025

2/10 Terrible

Juan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was a roach, hallways had an awful smell, the rooms weren’t clean. The room also had an unpleasant odor. No free breakfast or parking. It’s old doesn’t smell good and you have to pay for everything, it isn't worth the price. When I went to complain they had a roach all I was told was “okay we will spray it down
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was great 👍
Stayed 1 night in Dec 2025

10/10 Excellent

JUAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff was great even with the 3 bands that came in
Stayed 1 night in Dec 2025

10/10 Excellent

Angelica

Stayed 3 nights in Dec 2025

10/10 Excellent

Selina, Dimmitt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff!
Stayed 3 nights in Dec 2025

10/10 Excellent

Ruben

Travelled with family and small children
Liked: Cleanliness
It was perfect
Stayed 2 nights in Dec 2025

2/10 Terrible

Agustin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
You rent your room but then have to pay $32.00 a day for parking. It’s like mandatory due to the location. Super Hot Water or Hot water are your options when showering & there is no water pressure. Personal experience, 3 day stay . No one came to clean the room . I requested towels and the person who delivered the towels had a poor piss attitude when dropping off the towels at my door. The guy with the funny mustache at front desk was amazing and helpful . Cookies were always warm when ask for daily. I guess you get what you pay for but for a Double Tree HILTON I was let down.
Stayed 3 nights in Dec 2025

6/10 Okay

Alex

Stayed 3 nights in Dec 2025