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InterContinental Mark Hopkins by IHG

4.0 star property
4-star luxury hotel near Grace Cathedral

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Photo gallery for InterContinental Mark Hopkins by IHG

Courtyard
Ballroom
Suite, 1 Bedroom, City View | Terrace/patio
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
999 California Street, San Francisco, CA, 94108
  • Place, Grace Cathedral
    ‪3 min walk‬
  • Place, Union Square
    ‪5 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

7.8 out of 10
Good
(18 reviews)
  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area, Sunroom Access)

Suite, 1 Bedroom (Dining Area, Sunroom Access)

Suite, 1 Bedroom (Dining Area, Sunroom Access)

  • 79 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Dining Area)

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, City View

  • 139 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Mark Hopkins)

View from room

Suite, 1 King Bed, Non Smoking (Mark Hopkins)

  • 50 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Sun Room Access)

Suite, 1 Bedroom (Sun Room Access)

Suite, 1 Bedroom (Sun Room Access)

  • 34 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse)

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

In-room safe, desk, laptop workspace, blackout drapes

Classic Room

8.4 out of 10
Very good
(32 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Classic Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(133 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Cosy)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed (Cosy)

9.4 out of 10
Exceptional
(16 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed (Golden Gate Bridge View)

Classic Room, 1 King Bed (Golden Gate Bridge View)

Classic Room, 1 King Bed (Golden Gate Bridge View)

8.8 out of 10
Excellent
(17 reviews)
  • 34 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 121 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed, City View

8.0 out of 10
Very good
(7 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

Classic Room, 1 King Bed, Hill View (Nob Hill Neighborhood Views)

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 2 Double Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Room amenity

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 74 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Upgraded)

In-room safe, desk, laptop workspace, blackout drapes

Classic Room (Upgraded)

9.0 out of 10
Wonderful
(8 reviews)
  • 34 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Classic Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 2 Double Beds

9.2 out of 10
Wonderful
(44 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

San Francisco

City center stay.With a stay at this Downtown San Francisco hotel, you'll be within half a mile (1 km) of Grace Cathedral and 2 miles (3 km) of Ferry Building. Lombard Street and Pier 39 are also within 2 miles (3 km).

What's nearby

  • SF Masonic Auditorium - 2 min walk - 0.2 km
  • Grace Cathedral - 3 min walk - 0.3 km
  • Marines Memorial Theater - 3 min walk - 0.3 km
  • Union Square - 5 min walk - 0.4 km
  • Westin St Francis Hotel Glass Elevators - 6 min walk - 0.6 km

Getting around

  • California St & Mason St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 34 min drive

Restaurants

  • ‪Top of the Mark - ‬1 min walk
  • ‪The Fairmont San Francisco Lobby - ‬1 min walk
  • ‪Crown Room - ‬3 min walk
  • ‪The Summer Place - ‬3 min walk
  • ‪Key Klub - ‬4 min walk

About this property

InterContinental Mark Hopkins by IHG

4-star luxury hotel near Grace Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 17 meeting rooms.

Public spaces have free WiFi and wired Internet. A fitness center, a terrace, and multilingual staff are also featured at the luxury InterContinental Mark Hopkins by IHG. Parking is available for a fee.

This 4-star San Francisco hotel is smoke free.

  • 382 guestrooms or units
  • 16 levels
  • Built in 1926
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
InterContinental Mark Hopkins by IHG offers 382 air-conditioned accommodations with iPod docking stations and safes. 44-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 87.78 per night; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 46 to 58 for adults and USD 25 to 32 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 44-inch flat-screen TV with premium digital channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100.00
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.00 per stay.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 41.96 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 46 to 58 for adults, and USD 25 to 32 for children
  • Covered valet parking fee: USD 87.78 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 35.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

InterContinental Mark Hopkins by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 867 out of 1252 reviews
Rating 8 - Good. 220 out of 1252 reviews
Rating 6 - Okay. 107 out of 1252 reviews
Rating 4 - Poor. 32 out of 1252 reviews
Rating 2 - Terrible. 26 out of 1252 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had such a wonderful Thanksgiving stay! We could see the Golden Gate Bridge from our room as well as a fantastic view of Grace Cathedral. Our bed was so comfortable! Overall a fantastic place to stay when visiting San Francisco (and I’m a native!).
Stayed 2 nights in Nov 2025

8/10 Good

Heidi

Stayed 1 night in Nov 2025

10/10 Excellent

Paulo

Stayed 1 night in Oct 2025

10/10 Excellent

Elisa, DALLAS

Stayed 1 night in Oct 2025

10/10 Excellent

Walter

Stayed 3 nights in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2025

8/10 Good

Jack

Liked: Cleanliness, property conditions & facilities
The Top of the Mark is a beautiful old hotel with lots of history. I loved the old style of the rooms and we had a nice view from the 10th floor. The mattresses were also very good! The bathrooms were small but efficient. AC worked well and you could open the windows too. One of the issues was thin walls and I know a lot of hotels have them but I expected more from a hotel of this stature. The first morning we were awoken by an alarm in the room next door that went on for 10 minutes at 6am.We are guessing he was in the shower so it eventually went off. The next morning he appeared to have a 7am conference call that he put on his speaker phone that lasted for 30 minutes. We could hear every word. In a hotel with better insulated walls it wouldn't have been a big deal. So, be ready for that possibility. The Top of the Mark still has one of the better views in SF. We went up the first afternoon and it was spectacular. A brilliant, clear sunny day. Prices are high as you would expect but your paying for the view. The windows were really dirty that took a little shine off the view but I am not critical as it must be a mammoth task to keep them clean. We did have one big disappointment. I confirmed that the Top of the Mark closed at 11pm. We were delayed that evening and didn't return until 10:45pm. I had brought my 2 friends back because they had never seen the view. We were told the Mark was closed. Not even a quick look was available. It was sad. Please stay open until 11pm.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable one night stay, enjoyed dinner and breakfast at the hotel. We attended a concert at the Masonic Theatre which was only a five minute walk away
Stayed 1 night in Sep 2025

10/10 Excellent

Danny

Stayed 1 night in Sep 2025

4/10 Poor

Kevin

Stayed 3 nights in Sep 2025

8/10 Good

CLUNIE, Culver City

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Staff was extremely helpful. Beautiful room with great view.
Stayed 1 night in Sep 2025

10/10 Excellent

Ben

Stayed 1 night in Sep 2025

8/10 Good

Franco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views!
Stayed 4 nights in Aug 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at the MarK Hopkins for an Anniversary Party with friends (held at the Tonga Room in the Fairmont). Check-in was slow and a bit disorganized but the room was lovely and we enjoyed pre and post-gaming at the Top of the Mark. Breakfast the following morning was delicious. Beautiful, historic San Francisco hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful, historic hotel! A great and convenient location, with cable cars nearby. The room was lovely and we had an amazing view! The staff was very friendly and helpful. We loved the views and ambience at the Top of the Mark! It’s a wonderful hotel overall and a real part of San Francisco’s history.
Stayed 4 nights in Sep 2025

10/10 Excellent

SARAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is a historic beauty, iconic of the making of San Francisco. Their Top of the Mark is one of SF's wonders. They upgraded me to a suite for free. I was very happy staying at the Mark Hopkins and will be coming back.
Stayed 1 night in Aug 2025

8/10 Good

Dominique, Florissant

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean; staff at front desk and rooftop bar professional. Quiet; nice bathroom; bed comfortable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kelly

Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

COURTNEY, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great service! Gave us early check-in with no problems.
Stayed 1 night in Sep 2025

6/10 Okay

Daliah

Liked: Cleanliness, staff & service, room comfort

Pretty hotel - dated.

This is a lovely hotel with an amazing history. There was some confusion at the front desk with my IHG number and for some reason, I now have a duplicate account and need to call IHG. Great. Our room, while spacious, smelled of stale cigarette smoke. Time to change the carpets already! The Keurig machine in our room did not work.
Stayed 1 night in Sep 2025

10/10 Excellent

Eran

Liked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Dan

Stayed 1 night in Aug 2025