Hotels in London, Ontario

I spend a lot of time in hotels, traveling an average of 15 days per month and have been in hundreds of hotels around the world. Hotel Metro is, by far, the best hotel I have visited. The environment is deceptively upscale, the location is perfect and the staff.... The staff. I could write a book, but will be brief. This is the most professional, charming and fun group of people I have ever met. They made a grueling week long business trip a pure treat. Jamie was a godsend. Due to a mistake by my booking agent, my check out date was a day earlier than planned. She gave me a courtesy call to confirm my checkout time. I had left my bags in the room and she was concerned that maybe I had forgotten them. Long story short, she was able to get me another night with absolutely no hassles. THANK YOU JAMIE! By all means, eat at the Blu Duby. I strongly suggest the Canadian Burger. It was free range, organic beef that was the best burger I have ever eaten. I hope you can feel the same excitement for this place as I. I will never stay anywhere else in London!

We loved the charm and ambiance of the hotel. Next time through London, we will definitely stay there,

The staff was very polite and helpful. The only problem we had was a slow drain in the tube. Otherwise, we had a wonderful stay.

I was expecting continental breakfast, but instead I had to buy breakfast at the restaurant at that hotel.

Some areas of the hotel were like new and others needing updating. Even the rooms that were not yet renovated were clean though. There was a party in the hallway during the night that nobody else seemed to notice but woke me a couple times.

I have stayed at this Inn a couple of times. I have found the staff to be friendly, and the room to be relatively clean. Considering the price the place is hard to beat. I had initially picked the Inn on Exeter Road because of its location. Close to the 401, easy drive to St Thomas, close to White Oaks Mall, etc. The room was large enough for my needs, the free Wi-Fi is always a bonus, and the morning breakfast (though not glamourous) was enough to get us going in the morning. Based on my previous experiences with the Howard Johnson I would expect to stay there each and every time I go to London. While there my brother came in from Toronto and booked a room for himself. He agreed for the price point the place could not be beat. My only suggestion would be for the management to ear-mark rooms specifically as smoking or non-smoking. Rooms seem to be deemed non-smoking based on need. Unfortunately, both times I stayed there, the smell of smoke seemed to linger in the air.

Room set up was nice. A little dated. Bathroom wasn't super clean. Breakfast was disappointing. Not many options. Need to clarify when the free breakfast is more like a continental breakfast and not a hot breakfast.

The staff was nice but because of the need for upgrading the hotel has an awful smell.