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Staybridge Suites London, an IHG Hotel

3.0 star property
3-star hotel in Westminster

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Photo gallery for Staybridge Suites London, an IHG Hotel

BBQ/picnic area
Indoor pool
In-room safe, desk, laptop workspace, blackout drapes
Restaurant
Exterior

Reviews

8.4

Very good

Popular amenities

  • Pool
    PoolPool
  • Breakfast included
    Breakfast includedBreakfast included
  • Housekeeping
    HousekeepingHousekeeping
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Laundry
    LaundryLaundry
  • Kitchen
    KitchenKitchen

Explore the area

Map
824 Exeter Road, London, ON, N6E1L5
  • Popular LocationWhite Oaks Mall16 min walk
  • Popular LocationVictoria Hospital6 min drive
  • Popular LocationBudweiser Gardens10 min drive
  • AirportLondon, ON (YXU-London Intl.)16 min drive

Similar properties

Exterior
Quality Suites London
Breakfast included
Parking included
Free WiFi
Air conditioning
4.1 out of 5, Very good, (439)
The price is CA $179
per night
CA $210 total
includes taxes & fees
10 Aug - 11 Aug
Quality Suites London

About the area

London

Westminster stay.Your stay at this Westminster hotel places you within 3 miles (5 km) of White Oaks Mall and Westminster Ponds. Parkwood Hospital and Tillsonburg Golf Course Trails are also within 3 miles (5 km).

What's nearby

  • White Oaks Mall - 16 min walk
  • Victoria Hospital - 6 min drive
  • London Convention Center - 9 min drive
  • Budweiser Gardens - 10 min drive
  • University of Western Ontario - 14 min drive

Getting around

  • London Station - 14 min drive
  • London, ON (YXU-London Intl.) - 17 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Babylon Pizza and Shawrma - ‬19 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Backdrafts - ‬3 min drive

About this property

Staybridge Suites London, an IHG Hotel

3-star hotel in Westminster
Staybridge Suites London, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 226 square feet (21 square meters) and includes conference space. A library, barbecue grills, and a vending machine are also featured at the business-friendly Staybridge Suites London, an IHG Hotel. Self parking is free.

This 3-star London hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 5 levels
  • 226 sq ft of conference space
  • 21 sq m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Convenience store
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Staybridge Suites London, an IHG Hotel offers 117 accommodations with safes and complimentary newspapers. 37-inch LCD televisions come with cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Filipino, French, Hindi, Korean, Portuguese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Full-sized refrigerator
  • Grocery/convenience store
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Mini golf
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Mini golf

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A deposit will be applied when reservations are made with a debit card.

Renovations and closures

The following facilities or services will be unavailable from July 15 2024 to August 15 2024 (dates subject to change):
  • Swimming pool
The property will be renovating from March 28 2024 to October 31 2024 (completion date subject to change). The following areas are affected:
  • Meeting facilities
  • Select guestrooms
  • Swimming pool

Alternate facilities are located offsite and include:

  • Indoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Prepaid credit cards and Visa debit cards are not accepted methods of payment to reserve a guestroom.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Staybridge Suites London, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Staybridge Suites
Staybridge Suites London Hotel
Staybridge Suites Hotel London
Staybridge Suites London
Staybridge Suites London-Stratford City England
Staybridge Suites London - Vauxhall England

Staybridge Suites London, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 516 out of 1002 reviews" "
Rating 8 - Good. 287 out of 1002 reviews" "
Rating 6 - Okay. 108 out of 1002 reviews" "
Rating 4 - Poor. 54 out of 1002 reviews" "
Rating 2 - Terrible. 37 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Dale

Old and noisy
Stayed 1 night in May 2024

6/10 Okay

Justine

Business traveller
Disliked: Property conditions & facilities
Not the cleanest.
Stayed 1 night in Apr 2024

6/10 Okay

Lance and Mary

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Edyta

Stayed 14 nights in Mar 2024

2/10 Terrible

MICHAEL

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended
Room was dirty. Stains up the walls. Furniture was stained. Matress was totally shot
Stayed 2 nights in Apr 2024

6/10 Okay

Tim

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

4/10 Poor

Chad

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was not well maintained, age of the hotel is showing, bathroom ceiling was falling apart, couch was dirty. Pool was not cleaned, hair floating in the pool, overall not satisfied.
Stayed 1 night in Apr 2024

6/10 Okay

Tyler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great- large and clean. The front desk staff were very nice and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Trevor

Stayed 2 nights in Mar 2024

6/10 Okay

Joanna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Mary

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Shannon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff were so helpful. I even received an upgrade! It is a very convenient location with wonderful facilities and near plenty of take out food.
Stayed 1 night in Apr 2024

4/10 Poor

Jennifer

Travelled with family, Travelled with group
I assigned RM 319 which was completely unacceptable. There was icing on the remote, on the couch, the pull out couch cover was stained and there were lots of crumbs and garbage under the cover. The toilet had black sticky stuff on it and there was no phone in the room. I went to the reception to complain and was told it would be cleaned. A nice gentleman came up about 20 min later and helped me move to another room that was much better. Later around 11:45pm the alarm in the room adjoining to mine went off and there was no one there to turn it off. I called reception and someone came to turn it off. There was NO WIFI either and I know this because neither myself nor the other people were were traveling with could find the signal of the hotel. It was a satisfactory experience but after all of that inconvenience , I would have expected some compensation but there was none. Not worth $180.
Stayed 1 night in Apr 2024

8/10 Good

Stefanie

Travelled with family and small children
The staff were very welcoming and friendly and went the extra mile to make sure we had a great visit ! There are lots of fun things to do in the area. Thank you for a lovely stay !!
Stayed 2 nights in Apr 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Colleen

Liked: Staff & service, property conditions & facilities
Staff was great! We’ll be coming back for sure!
Stayed 3 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Danielle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
DONT STAY HERE!! stayed for 2 days and the one room was not proper so had to pay an upcharge of 35 bucks and then be moved between our stay well having hockey tournaments and games... our second room seemed fine until we moved our bags during the DAY and there was cockroaches running everywhere. The hotel refused to refund me my money for both nights.. if theres roaches in day running around then they are everywhere and considering we were moved to a different room but on same floor im going to take a wild guess and say all the rooms have roaches!! Inwas extremely disgusted and now I have to toss all my belongings and have my sons hockey stuff dry clean and steamed to ensure there is no roaches coming home to our house. Very mad they wouldnt refund both nights as I showed the front desk the roach well it was STILL moving!! Very gross hotel. Will never go back and advise other to not book here unless you want bugs to bring home
Stayed 2 nights in Mar 2024

10/10 Excellent

Abe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast.
Stayed 1 night in Mar 2024

8/10 Good

Catherine, Bornholm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here because of the kitchen and sofa area plus a bed. Have stayed here several times before. This time we were there for 2 nights and were really disappointed that housekeeping did not come in. They are doing renovations so there are a couple of things in the room that need a refresh. However these things do not outweigh the positives of the staff that we encountered. Also the lobby and breakfast area are really nice!
Stayed 2 nights in Mar 2024

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were super friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Rebecca L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best free breakfast ever!
Even though this hotel is under renovation they have managed to contain the mess and dust. No small task! The staff were friendly and helpful. The breakfast was fresh and had a great variety of selection! We’ll definitely be staying again.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful!
Tired old hotel, room smelled like someone died in it, bed and mattress old! Service was poor, girl at desk was young and had no common sense. Everything was ‘our policy is…”. Wouldn’t give me refund or proof of payment , and so on.
Stayed 1 night in Mar 2024