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The Park Hotel London

3.5 star property
3.5-star eco-certified hotel near University of Western Ontario

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Photo gallery for The Park Hotel London

Lobby sitting area
Lobby
1 bedroom, premium bedding, pillowtop beds, desk
Exterior
Dining room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pet-friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
242 Pall Mall Street, London, ON, N6A5P6
  • Victoria Park
    ‪11 min walk‬
  • Budweiser Gardens
    ‪2 min drive‬
  • University of Western Ontario
    ‪3 min drive‬
  • London, ON (YXU-London Intl.)
    ‪12 min drive‬

Room options

View all photos for Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Lifestyle Suite, 2 Queen Beds with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Lifestyle Suite, 2 Queen Beds with Sofa bed

  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Lifestyle Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Lifestyle Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Suite, 2 Queen Beds with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Preferred Suite, 2 Queen Beds with Sofa bed

  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Preferred Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Preferred Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

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About the area

London

Downtown London stay.Within a 15-minute walk of this Downtown London hotel, you'll find Victoria Park and Centennial Hall. University of Western Ontario and Grand Theatre are also within 2 miles (3 km).

What's nearby

  • Victoria Park - 11 min walk - 0.9 km
  • Harris Park - 13 min walk - 1.1 km
  • Covent Garden Market - 19 min walk - 1.6 km
  • Budweiser Gardens - 2 min drive - 1.4 km
  • University of Western Ontario - 3 min drive - 2.3 km

Getting around

  • London Station - 5 min drive
  • London, ON (YXU-London Intl.) - 12 min drive

Restaurants

  • ‪Wendy's - ‬6 min walk
  • ‪Joe Kool's - ‬7 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Toboggan Brewing Co - ‬8 min walk
  • ‪Jack Astor's - ‬1 min walk

About this property

The Park Hotel London

3.5-star eco-certified hotel near University of Western Ontario
Public spaces have free wired Internet. Business amenities include a 24-hour business center, 5 meeting rooms, and limo/town car service. Free breakfast is served daily. Event space at this hotel measures 2600 square feet (242 square meters) and includes conference space. The eco-certified The Park Hotel London also features a fitness center, coffee/tea in a common area, and a fireplace in the lobby. For a fee, parking is available.

This 3.5-star London hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 14 levels
  • 2600 sq ft of conference space
  • 242 sq m of conference space
  • Built in 1990
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Convenience store
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
The Park Hotel London offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations are furnished with double sofa beds. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Filipino, Finnish, French, Hindi, Romanian, Russian, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Living room
  • Separate bedroom

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (CAD 32 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 49-inch LCD TV with digital channels

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 65.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 65 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night
  • Resort fee: CAD 9.99 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 32.00 per night (in/out privileges)
  • Pet fee: CAD 65 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Stationpark All Suite
Stationpark All Suite Hotel
Stationpark All Suite Hotel London
Stationpark All Suite London
Stationpark All Hotel London
StationPark All Suite Hotel London, Ontario
Park Hotel London
Park London
The Park Hotel London Hotel
The Park Hotel London London
The Park Hotel London Hotel London

The Park Hotel London Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 745 out of 1171 reviews
Rating 8 - Good. 264 out of 1171 reviews
Rating 6 - Okay. 92 out of 1171 reviews
Rating 4 - Poor. 39 out of 1171 reviews
Rating 2 - Terrible. 31 out of 1171 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel for a short stay in London. No in house restaurant is a drawback but it is within easy walking of other places
Stayed 4 nights in Jan 2025

10/10 Excellent

Sandie

Stayed 1 night in Feb 2025

2/10 Terrible

Cara

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Poor service I’ll be home in a couple

We checked in late due to a storm on February 8. The room that we were checked into was next-door to a room that was extremely noisy and we had to check out at 5:30 or 6 o’clock in the morning on February 9. The fridge didn’t work for the food that I had to provide to my daughter who is an athlete so we wasted it And front desk although changed rooms didn’t offer not even a bottle of water. It appeared to be a party night and it was distracting and disappointing.
Stayed 1 night in Feb 2025

4/10 Poor

David

Travelled with family
Disliked: Staff & service, amenities
Stayed 1 night in Feb 2025

4/10 Poor

Tim

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Price too high for quality. Upcharge on everything (parking, etc). Ok room but not worth $300
Stayed 1 night in Feb 2025

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities
No review. Just wanted to cancel but was beyond the deadline. Not right that I do t get money back. It was beyond my control why I had to cancel.
Stayed 1 night in Feb 2025

10/10 Excellent

Candace

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and close to everything!
Stayed 1 night in Jan 2025

10/10 Excellent

Brenda

Stayed 1 night in Jan 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very pleasant. The room was clean and a good size. The bed was comfortable. The included breakfast was good.
Stayed 1 night in Jan 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Feb 2025

10/10 Excellent

Nathan

Stayed 2 nights in Jan 2025

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Bradey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very well kept and modern
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel exceptional for the price

Hotel was very accommodating when asked to bring items to the room Ryan was exceptionally good and very customer focused
Stayed 4 nights in Jan 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location downtown, the rooms were spacious with a great layout. Very comfortable beds!
Stayed 1 night in Jan 2025

6/10 Okay

Howard

Liked: Cleanliness, staff & service
Parking price is quite expensive and they charged for 3rd party booking!
Stayed 1 night in Jan 2025

6/10 Okay

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower had caulking that was moldy and needing repair. Carpet was dirty. On our last morning the housekeeper knocked on our door at 8:28 am asking us when we are checking out. I would not recommend this hotel to friends.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alyson

Stayed 1 night in Jan 2025

8/10 Good

Chloe

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Éric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Brandon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it was downtown n had food delivery with jack’s next door
Stayed 1 night in Jan 2025

8/10 Good

Kevin

Stayed 1 night in Jan 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, room was beautiful and a great price!
Stayed 1 night in Jan 2025