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4.6 out of 5

"I haven't been to the Park hotel for many years. I believe it used to have small kitchens, now they don't. Just a mini fridge with no freezer and a m ... " More

By a verified traveller on Sat 04 Nov 2023

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Hotel Description

3.5-star eco-certified hotel near University of Western Ontario

Downtown London stay

Within a 15-minute walk of this Downtown London hotel, you'll find Victoria Park and Centennial Hall. University of Western Ontario and Grand Theatre are also within 2 miles (3 km).

Business services

This hotel features a gym and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free internet in public areas. Self parking, limo/town car service, and a snack bar/deli are also offered.

Lifestyle Suite, 2 Queen Beds with Sofa bed

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 5 Max
CA $171* Per night/room 25 Mar. - 26 Mar.

Lifestyle Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Preferred Suite, 2 Queen Beds with Sofa bed

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 5 Max

Preferred Suite, 1 King Bed with Sofa bed

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 5 Max

Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

The Park Hotel London ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Park Hotel London

Everyone (2) Couples (4) Family (3)
5 out of 5

Posted by on 9 Oct. 2023

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Comment from Hotel Management

31 Oct. 2023 by Jessa Ramos

Thank you very much for sharing this review of your recent stay with us, Lynne! We appreciate the feedback, and look forward to your next visit soon!

5 out of 5
The hotel room was amazing - clean, orderly, quiet The hotel staff were courteous and professional The only thing that I did not know about what the overnight parking fee - I typically do not stay at hotels with parking fees. If there was no parking fee in the future - I would definitely return!

Posted by on 9 Aug. 2023

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Comment from Hotel Management

12 Aug. 2023 by Ryan Abreu --- Guest Service Manager

Thank you very much for sharing this review form your recent stay with us, Rachelle! We very much appreciate the feedback, and the great score you gave us! Parking in downtown London is paid everywhere, and unfortunately that means at its hotels located there, such as ours, as well. We do rent space in the underground lot for our guests to have a space to park, or there is an above ground paid lot as well! Hopefully that isn't a reason to not stay here with us again, and We look forward to your next visit! Have a great weekend!

5 out of 5
The mattress was very comfortable, and the staff were very friendly.

Posted by on 7 Aug. 2023

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Comment from Hotel Management

7 Aug. 2023 by Ryan Abreu --- Guest Service Manager

Thank you very much for this great review from your recent stay with us, Elizabeth! We really appreciate the feedback, and look forward to your next visit here at The Park! Have a great day!

4 out of 5
Our double queen beds were on a trendy raised platform. Partly because the mattresses were so thick, which was a great, it made them so tall that getting into bed was difficult. The room appeared originally set up for a king because there was very little space between the bed frame closest to the bathroom and the dresser that held the bedroom tv. If you weren’t careful you would either stub your toe, or bang your shins on the frame while exiting the ensuite bathroom door. From an accessibility standpoint there was an issue. The beds were far too high to sit on while dressing, and the thought of all the use the sofa or chair got for that purpose without a washable cover on them was a bit concerning. We did get there after dark, so lighting was limited, but finding the lamp switches (often dark brown on a dark surface) for the VERY limited lighting in the room was a real challenge. It took me 5 minutes of searching to find the bedside light switches. This could have been alleviated by an overhead light in each room that could be turned off once they were found, or having them already on. The “trendy barn doors” were just decoration unless you were hosting other people and wanted to hide your bed. The trendy desk was so tall and the trendy chairs for it so low, it made me wonder how tall their interior designer was! Completely unusable as a real desk- you would have to do any computing on the coffee table instead. Please think of function more than form.

Posted by on 8 Jun. 2022

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Comment from Hotel Management

10 Jun. 2022 by Devin

Hi Anne, Thank you for taking the time to leave us such a detailed review; we greatly appreciate how much thought and care you've put into it, as feedback like yours is the best way we have of learning what works and what doesn't. We will be sure to take this information into consideration moving forward! Thank you for choosing the Park Hotel, we hope to see you again soon.

3 out of 5
The hotel's room were species. The noise in the room was so loud that we could not sleep. The room was changed the next day. The stay was not pleasant compare how much was one night in the hotel.

Posted by , from WINDSOR on 2 Dec. 2021

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Comment from Hotel Management

15 Dec. 2021 by Ryan - Guest Services

Hello and thank you for taking the time to rate your recent stay with us! We are sorry to hear it wasn't as optimal as it should have been. We appreciate all the feedback we receive, and use it as a benchmark to improve for the future. We do hope we can make it up to you sometime in the future and look forward to your next visit!

5 out of 5
Everything was excellent from check in to check out

Posted by on 5 Aug. 2021

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Comment from Hotel Management

9 Sep. 2021 by TheParkHotelLondonGuestRelations

Thank you for your review!

5 out of 5
Great place to stay. I will definitely be staying there again

Posted by on 14 Feb. 2021

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Comment from Hotel Management

15 Feb. 2021 by Devin

Hello there, Thank you for your feedback and for staying with us at the Park Hotel. We hope to see you again soon.

4 out of 5
I haven't been to the Park hotel for many years. I believe it used to have small kitchens, now they don't. Just a mini fridge with no freezer and a mini microwave. The hotel has been remodeled and refreshed. Breakfast is more European style with meat, cheese and breads. Lots of decent restaurants around, but caution on the weekends with the University students, it can get very wild.

Posted by , from SNOHOMISH on 4 Nov. 2023

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Comment from Hotel Management

5 Nov. 2023 by Jessa Ramos

Thank you very much for sharing this review of your recent stay with us, Linda! We appreciate the feedback, and look forward to your next visit soon.

5 out of 5

Posted by on 28 Dec. 2022

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Comment from Hotel Management

23 Mar. 2023 by Ryan Abreu --- Guest Service Manager

Thank you for taking the time to review your stay with us, Joe! We appreciate the feedback, and look forward to your next visit!

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, 5 meeting rooms, and limo/town car service are available. Public spaces have free wired Internet. Event space at this hotel measures 2600 square feet (242 square meters) and includes conference space. The eco-certified The Park Hotel London also features a fitness center, a fireplace in the lobby, and dry cleaning/laundry services. For a fee, parking is available. This 3.5-star London hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 14 levels
  • 2600 sq ft of conference space
  • 242 sq m of conference space
  • Built in 1990
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Convenience store
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Separate living room
  • Grocery/convenience store
  • Snack bar/deli
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: London Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Park Hotel London offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations are furnished with double sofa beds. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested.

  • Separate bedroom
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Change of bedsheets (on request)

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 65 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • No rollaway/extra beds available
  • Children stay free
  • Parking height restrictions apply
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 4
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 12
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per night
  • Resort fee: CAD 9.99 per accommodation, per night

The resort fee includes:

  • Breakfast
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 32.00 per night (in/out privileges)
  • Pet fee: CAD 65 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Stationpark All Suite
  • Stationpark All Suite Hotel
  • Stationpark All Suite Hotel London
  • Stationpark All Suite London
  • Stationpark All Hotel London
  • StationPark All Suite Hotel London, Ontario
  • Park Hotel London
  • Park London
  • The Park Hotel London Hotel
  • The Park Hotel London London
  • The Park Hotel London Hotel London

You should know

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.