"The staff was friendly. Room was decent but carpet was disgusting to walk on. Key card stopped working and seems to be a regular problem while going t ... " More
Downtown London stay
Within a 10-minute walk of this Downtown London hotel, you'll find London Convention Center and Jonathon Bancroft-Snell Gallery. Citi Plaza Mall and Victoria Park are also within half a mile (1 km).
This hotel doesn't skimp on freebies - guests receive free full breakfast and free WiFi. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free Internet in public areas. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.
23 Feb. 2020 by Nav
Dear Anonymous, Thank you so much for your honest feedback. Sorry to hear that your recent stay at the Residence Inn was not up to your expectations. Excited to share with you that we will soon be undertaking a new look. We are replacing the complete decor package including, but not limited to all furniture, flooring and window coverings. I do hope you will have the opportunity to return to see our new look in the near future. Thanks so much for sharing and hope to see you again soon. Sincerely, Nav Sandhu Rooms Division manager
27 Oct. 2019 by Lawrence
Dear Anonymous, Thank you for the perfect score!! We hope to see you again soon. Sincerely, Lawrence Cadacio
Residence Inn by Marriott London Ontario offers its guests a fitness center and complimentary bicycles. There's a snack bar/deli on site. Free breakfast is available. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. There are 2 meeting rooms available. A terrace, barbecue grills, and a fireplace in the lobby are also featured at the eco-friendly Residence Inn by Marriott London Ontario. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star London hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Parking (limited spaces)
Residence Inn by Marriott London Ontario offers 116 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Tempur-Pedic beds feature down comforters and premium bedding. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Guests are served free full breakfast.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.