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Residence Inn by Marriott London Ontario

3.0 star property
Eco-certified hotel near University of Western Ontario

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Photo gallery for Residence Inn by Marriott London Ontario

Exterior
Shower, free toiletries, hair dryer, towels
Lobby sitting area
Reception
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
383 Colborne St, London, ON, N6B3P5
  • London Convention Center
    ‪7 min walk‬
  • Victoria Park
    ‪11 min walk‬
  • Budweiser Gardens
    ‪15 min walk‬
  • London, ON (YXU-London Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • City view
  • 78 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Fridge, microwave, stovetop, coffee/tea maker

Suite, 1 Bedroom, Non Smoking

  • City view
  • 78 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 2 Bedrooms, Non Smoking

  • City view
  • 78 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 2 Bedrooms, Non Smoking

  • City view
  • 78 sq m
  • Sleeps 6
  • 2 Double Beds

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About the area

London

Downtown London stay.Within a 10-minute walk of this Downtown London hotel, you'll find London Convention Center and Jonathon Bancroft-Snell Gallery. Citi Plaza Mall and Victoria Park are also within half a mile (1 km).

What's nearby

  • London Convention Center - 7 min walk - 0.7 km
  • Victoria Park - 11 min walk - 1.0 km
  • Budweiser Gardens - 15 min walk - 1.3 km
  • Covent Garden Market - 16 min walk - 1.3 km
  • University of Western Ontario - 5 min drive - 4.0 km

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 18 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪Rob's Wicked Chicken & Wedges - ‬8 min walk
  • ‪The Morrissey House - ‬4 min walk
  • ‪Crabby Joe's Tap & Grill - ‬7 min walk
  • ‪Coffee Culture - ‬8 min walk

About this property

Residence Inn by Marriott London Ontario

Eco-certified hotel near University of Western Ontario
Residence Inn by Marriott London Ontario offers its guests a fitness center and complimentary bicycles. There's a snack bar/deli on site. Free breakfast is available. Public spaces have free WiFi and wired Internet.

A 24-hour business center and 2 meeting rooms are available. A terrace, barbecue grills, and a fireplace in the lobby are also featured at the eco-certified Residence Inn by Marriott London Ontario. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This London hotel is smoke free.

  • 116 guestrooms or units
  • 13 levels
  • Meeting rooms
  • Full breakfast (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Residence Inn by Marriott London Ontario offers 116 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Tempur-Pedic beds feature down comforters and premium bedding. Premium cable television is provided. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 26 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 45-inch TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 85.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 4 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 26 per day (in/out privileges)
  • Pet fee: CAD 85.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number 163354

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn London Ontario
Residence Inn Marriott Hotel London Ontario
Residence Inn Marriott London Ontario
Residence Inn Marriott London Ontario Hotel
By Marriott London Ontario
Residence Inn by Marriott London Ontario Hotel
Residence Inn by Marriott London Ontario London
Residence Inn by Marriott London Ontario Hotel London

Residence Inn by Marriott London Ontario Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Amenities
Average property in average area. Note there is a $30 parking fee which is excessive given the limited amenities and location.
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Stayed 1 night in May 2025

10/10 Excellent

Maurice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 1103 was very nice and comfortable. The incuded breakfast was great. Easy walk to Canada life Place.
Stayed 1 night in May 2025

10/10 Excellent

Renson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the clean and spacious room! The staff was very friendly & helpful. Would go back here again next time.
Stayed 1 night in Apr 2025

10/10 Excellent

Shawna, PORT ELGIN

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here several times over the years for business and our stay has always been stellar. Comfortable beds, quiet rooms, excellent service.
Stayed 1 night in Apr 2025

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mirella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but needs renovations

Hotel is overall good. Rooms are big but need some TLC. There is a smell in all rooms (I have stayed in 2 different rooms over 2 business visits). Smell is like cigarettes but I suspect it might be just old. Some renovations would serve this hotel well. Good service and good breakfast. Parking is extra but is underground, making it helpful in the winter. Well located.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite was very good; only comment was that the underground parking had limited clearance for a minivan with roof rack.
Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with group
Staff were very kind and helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and helpful staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used this hotel for 7 weeks, staff was excellent, hotel was great. Thanks
Stayed 2 nights in Mar 2025

10/10 Excellent

Bj

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Cara

Travelled with family
Liked: Cleanliness, staff & service
The rooms are tired and need to be remodelled the lighting is poor. Parking is also limited and the access to underground parking is restricted.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa, Kitchener

Liked: Cleanliness, staff & service, property conditions & facilities
Great Continental breakfast spread. Sweet suites.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, check in was easy, rooms are huge! Loved the underground parking.
Stayed 1 night in Mar 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Ekaterina

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Stayed 1 night in Feb 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Stayed here after a London Knights game so we didnt have to drive home after. We brought our two dogs with us and were pleasantly surprised with goodie bags for them! Staff is very friendly and helpful. Love the underground parking. Room was clean and comfortable. The bathroom vanity appeared to be too large for the bathroom and was awkwardly placed in the corner behind the door. The breakfast was the best we've experienced! Would stay again!
Stayed 2 nights in Feb 2025

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick friendly and easy. Hotel was clean and quiet! Perfect for a night’s stay
Stayed 1 night in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, room comfort

Overall it's good but not without flaws

Overall, it is a nice hotel. It is pretty clean and for the most part the staff is friendly. The breakfast is hardly edible. The workmanship of the building is overall shotty with doors not lining up, crooked outlets, etc. I did go to the front desk and ask for more creamer for my room and the girl was a bit rude, she acted like she didn't want to help me...luckily a manager was there and made the girl go get me some creamer. They charge approx. $20 USD to park in their underground parking structure per day, and there is really nowhere else to park so figure that into your travel expense.
Stayed 2 nights in Jan 2025

8/10 Good

Paula

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an excellent experience. The room was very spacious, more like an apartment than hotel room. It would be excellent for a travelling family who could make good use of a kitchen and spacious living area. Parking underground is great, a little tight, but wonderful to not have vehicles out in the snow and not have to drag luggage through the snow. The only challenge was other patrons smoking cigarettes and other things which did draft into my room. Also a dog barking, however, both challenges cannot be faulted by the hotel. I would definitely stay here again.
Stayed 1 night in Jan 2025