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Sandman Hotel & Suites London Downtown

2.5 star property
Hotel near Victoria Park in London

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Photo gallery for Sandman Hotel & Suites London Downtown

Executive Suite, 1 King Bed, Non Smoking
Lobby
Executive Suite, 1 King Bed, Non Smoking
Exterior
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
374 Dundas St, London, ON, N6B1V7
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Covent Garden Market
    ‪11 min walk‬
  • Place, Harris Park
    ‪16 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(42 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(60 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(78 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the area

London

City center stay.Within a 15-minute walk of this Downtown London hotel, you'll find Victoria Park and Covent Garden Market. Harris Park and University of Western Ontario are also within 3 miles (5 km).

What's nearby

  • London Convention Center - 6 min walk - 0.6 km
  • Victoria Park - 8 min walk - 0.7 km
  • London Music Hall - 10 min walk - 0.9 km
  • Covent Garden Market - 11 min walk - 1.0 km
  • Harris Park - 16 min walk - 1.4 km

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪The Morrissey House - ‬1 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪London Burgers - ‬4 min walk
  • ‪Variety Cafe - ‬7 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel near Victoria Park in London
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Sandman Hotel & Suites London Downtown. For a fee, parking is available.

This London hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 9 levels
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Sandman Hotel & Suites London Downtown offers 109 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 28.25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

How close is Sandman Hotel & Suites London Downtown to the airport?

Sandman Hotel & Suites London Downtown is 6.5 mi (15-min drive) away from the London, ON (YXU-London Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Sandman Hotel & Suites London Downtown?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites London Downtown on May 16, 2026 start from CA $132, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sandman Hotel & Suites London Downtown have an airport shuttle?

Airport shuttle services are not available at Sandman Hotel & Suites London Downtown.

Does Sandman Hotel & Suites London Downtown offer free breakfast?

Sandman Hotel & Suites London Downtown offers free continental breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Sandman Hotel & Suites London Downtown?

No, there is no casino at this hotel.

What time is check-in at Sandman Hotel & Suites London Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Sandman Hotel & Suites London Downtown?

Free parking is not available at this hotel. Self parking is available for CAD 18.08 per day.

Does Sandman Hotel & Suites London Downtown have a pool?

Sandman Hotel & Suites London Downtown does not have a pool.

Does Sandman Hotel & Suites London Downtown have a spa?

There are no spa services available at this hotel.

How close is Sandman Hotel & Suites London Downtown to downtown London?

Sandman Hotel & Suites London Downtown is 0.1 mi away from London.

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 473 out of 1474 reviews
Rating 8 - Good. 428 out of 1474 reviews
Rating 6 - Okay. 317 out of 1474 reviews
Rating 4 - Poor. 140 out of 1474 reviews
Rating 2 - Terrible. 116 out of 1474 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

clara

Business traveller
Disliked: Amenities, property conditions & facilities
The room was in okay condition. Its clearly rundown with holes in the curtains and stains on the wall. The main issue was the noise, you can hear everything even in the room across from you. If you dont mind downtown noise then youre okay.
Stayed 1 night in Feb 2026

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities
Room immaculate. Walking distance to arena . Staff is wonderful!
Stayed 1 night in Feb 2026

10/10 Excellent

Shifaz

Stayed 3 nights in Feb 2026

6/10 Okay

Annie

Travelled with family
Liked: Staff & service
Building is dated. Staff was friendly. Check-in was smooth. Breakfast had limited selections.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Young lady who helped me check in was divine... the place is immaculately clean (props to the folks who kept the floor clear of winter salt).. Probably the best deal in downtown London.
Stayed 5 nights in Feb 2026

8/10 Good

Noor Alhuda

Liked: Cleanliness
Stay was very good and the room was absolutely spotless with an excellent turn down service. The only reason i had to take a star off was due to an elevator scare. I was stuck alone on one of the elevators being taken up and down through the floor with the doors not opening and when i landed on the main level the doors would open an inch the an alarm would come on and close again. This happened for about 10 minutes which felt like forever and wasnt the greatest experience especially being newly pregnant.
Stayed 7 nights in Jan 2026

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Junior suite was awesome! Staff was super friendly! Early check in option was an added bonus! Would definitely stay again!
Stayed 1 night in Feb 2026

6/10 Okay

Leah

Stayed 1 night in Feb 2026

8/10 Good

Kristi

Travelled with group
Liked: Cleanliness, property conditions & facilities
Room was clean. Staff friendly.
Stayed 1 night in Feb 2026

10/10 Excellent

Randy

Stayed 1 night in Jan 2026

6/10 Okay

Paula

Business traveller
I had booked my preferred room in October of 2025 from my stay in February 2026. Upon check in I was told that they "had to take a room out of service" and that my room was no longer available. I ended up staying in a different room. It was okay. The hotel is clean and pretty well maintained. My main issue was the noise, which I had hoped to reduce with my original room choice (room where the bed is separate from the main space away from the window and heater). Between the traffic, sirens, and heater coming on and off throughout the night, I had a terrible sleep. Parking was also an additional fee. I will book somewhere else next time.
Stayed 1 night in Feb 2026

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
I would say, the location was probably the thing that stood out. Central and close to downtown.
Stayed 1 night in Feb 2026

8/10 Good

Laura

Stayed 1 night in Jan 2026

4/10 Poor

Roger

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Black out curtains were shredded, poor drainage in the tub, poor selection for breakfast, bed was very comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

ZHEN

Stayed 2 nights in Jan 2026

10/10 Excellent

julio francisco

Stayed 3 nights in Jan 2026

10/10 Excellent

Laura

Stayed 1 night in Dec 2025

10/10 Excellent

Debbie

Stayed 1 night in Jan 2026

10/10 Excellent

Alan

Stayed 1 night in Jan 2026

8/10 Good

Mark

Liked: Cleanliness
Staff was courteous, room was filled with stale cigarette odor but staff checked in to make sure all was satisfactory, then offered for me to move rooms which was more pleasant
Stayed 1 night in Jan 2026

10/10 Excellent

Ali

Stayed 1 night in Jan 2026

10/10 Excellent

Glyn

Front desk employees were great extremely courteous and helpful. Room was clean and comfortable and quiet. I had a later checkout arranged and unlike
Stayed 1 night in Jan 2026

2/10 Terrible

Christopher, Petawawa

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I was confused by how to enter the hotel as it has 2 entrances side by side and one is locked and the other is open; however the doors arent connected by the walk way. When we arrived the staff refused to open the door regardless of the freezing temperatures outside. When we checked in staff provided conflicting information regarding parking and said they couldnt do it then applied the removal of parking charges. The room was okay clean and we found some spots not cleaned properly but the room was acceptable. Our major issue with the hotel was the location. Police responded to a high risk situation involving an individual with a firearm and once that situation dispersed we had loud banging on the walls with indviduals conversing loudly and not sure if it was related to the first issue. When it was reported to staff they didnt reassure us and didnt provide confidence they would resolve the issue. The second day the room wasnt refreshed and when we called for towels directly to the room, the staff seemed inconvenienced and didnt want to supply due to housekeeping being closed. Checkout was smooth and the rep was kind and informative. I expected more from this hotel as we have stayed at Sandman prior but this level of customer service was lacking and inconsistent which is unacceptable. As well the location is poor and security and safety should be paramount for stayers. Customers should have indication of the systems and features protecting them during their stay.
Stayed 2 nights in Jan 2026

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was good. Was expecting a breakfast buffet but its not.
Stayed 1 night in Jan 2026

10/10 Excellent

Marcelle

Stayed 1 night in Jan 2026