Skip to main content
Beginning of main content

"Some areas of the hotel were like new and others needing updating. Even the rooms that were not yet renovated were clean though. There was a party ... " More

By a verified traveller on Wed 22 Apr 2015

Enter dates to see availability

Hotel Description

3.5-star ski hotel near London Convention Center, connected to the convention center

Near the slopes

You'll be steps from London Convention Center and within a 10-minute walk of Covent Garden Market with a stay at this Downtown London hotel. Budweiser Gardens and Victoria Park are also within half a mile (1 km).

Renovated in 2015

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. There's a fitness center on site, and a 24-hour front desk and a coffee shop are also provided.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 323 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. MP3 docks, refrigerators, and room service are also available.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$132* Per night/room 15 Dec. - 16 Dec.

Room, 1 King Bed (Private Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

King, Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Suite, 2 Bedrooms, Accessible (Private Access)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed (Prime Minister)

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel London Ontario ratings based on 9 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel London Ontario

Everyone (2) Business (1)
5 out of 5

Posted by , from Windsor, ON, Canada on 27 Dec. 2013

Was this review helpful to you?
5 out of 5

Posted by , from Windsor, ON, Canada on 19 Dec. 2013

Was this review helpful to you?
1 out of 5
Room wasn't ready on time, hotel front desk/management staff didn't do a good job, huge line to get a room because they accommodated a wedding party as priorty first.

Posted by on 17 Sep. 2018

Was this review helpful to you?
Comment from Hotel Management

27 Sep. 2018 by Matteo A

Thank you for your Feedback.

3 out of 5

Under Renovation but okay otherwise

Pros: Restaurant has been renovated and the breakfast was good.
Cons: Bathroom needed a reno the most.
Location: Downtown London, Convention Centre
Some areas of the hotel were like new and others needing updating. Even the rooms that were not yet renovated were clean though. There was a party in the hallway during the night that nobody else seemed to notice but woke me a couple times.

Posted by , from Kitchener ON on 22 Apr. 2015

Was this review helpful to you?
1 out of 5

Pathetic experience for the price.

Pros: Not much.
Cons: Service, accommodations, price.
Location: Go to the mall.
I cannot recommend this hotel for anyone, at least for the price offered. I would MAYBE pay half of the regular price, but probably not. Stayed at the hotel with my girlfriend for our anniversary and was very underwhelmed at first, and mad later. I payed 15 dollars for the breakfast service and I can honestly say it was the worst breakfast I've ever had. Orange juice was tasteless and obviously from concentrate. The muffins were frozen in the middle, I'm assuming no one wanted them the day before. The eggs were tasteless, I did not finish them. The coffee was extremely bitter and no amount of cream could've fixed that, not that I was given much at all anyways. The yogurt neared expiration. The room was not cleaned fully. The blankets were unclean and the coffee from the person before was still left in the machine, wet used packet and all, that was probably the cause of the smell. The furniture was dated and boring, it may have been nice 10 year ago. We figured we would go into the pool before leaving the hotel only to find our key no longer worked, we were still a half an hour away from having to sign out of the hotel. We had the key reprogrammed and it still did not work. We came downstairs again in our bathing-suits only and finally were told someone would come up. Ten minutes later someone came and told us they just turned it off early, as if that was okay. Lastly we were charged an extra fee we were never told about as we had pre-payed through Travelocity.

Posted by , from London, ON on 23 Mar. 2015

Was this review helpful to you?
5 out of 5

A wonderful place to stay.

Pros: Free breakfast, Free Internet, Quiet
The hotel staff were wonderfully polite and helpful, as well as very accommodating. The rooms were immaculate and the beds and pillows were wonderfully comfortable. The venue (Ballroom) for the wedding I attended was stunning. A wonderful experience overall.

Posted by , from Colon, MI 49040, USA on 24 Aug. 2012

Was this review helpful to you?
1 out of 5

Older Hotel

Lost reservation, found after My travel agent faxed confirmation? Rooms Small, hotel old outdated. Staff union and couldn't help if it was out of their area? -Not good

Posted by on 25 Apr. 2007

Was this review helpful to you?
1 out of 5

Older Hotel

Lost reservation, found after My travel agent faxed confirmation? Rooms Small, hotel old outdated. Staff union and couldn't help if it was out of their area? -Not good

Posted by on 25 Apr. 2007

Was this review helpful to you?
5 out of 5

WOW

This hotel knows the meaning of service. From the doorperson to check in to room service and houskeeping. Great place to stay... highly recommended.

Posted by on 16 May 2006

Was this review helpful to you?

About the DoubleTree by Hilton Hotel London Ontario

Location 300 King St, London, ON N6B1S2

Property Features

After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor swimming pool. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site, as well as a coffee shop/café. Public spaces have WiFi for a fee. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Hotel London Ontario was completed in 2015. This 3.5-star London hotel is smoke free.

  • 1 building
  • 323 guestrooms or units
  • 22 levels
  • Built in 1975
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: London, ON (YXU-London Intl.) (10.6 km / 6.6 mi)
  • Train station: London Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel London Ontario offers 323 air-conditioned accommodations with MP3 docking stations and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.

Starbucks - This coffee shop serves breakfast, lunch, and dinner.

Blake's - This restaurant serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 16.00 and CAD 16.00 per person (approximately)
  • Fee for wireless Internet in public areas: CAD 15 (rates may vary)
  • Self parking fee: CAD 15.00 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.00 per night
  • Facilities fee: CAD 2.5 % per accommodation, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel London Ontario
  • Hilton London Ontario
  • London Ontario Hilton
  • Homewood London
  • Homewood Suites By Hilton Hotel London
  • Homewood Suites By Hilton London Ontario
  • Homewood Suites London
  • London Homewood Suites
  • DoubleTree Hilton Hotel London Ontario
  • DoubleTree Hilton London Ontario
  • DoubleTree By Hilton Hotel London Ontario
  • Hilton London Ontario Hotel London
  • DoubleTree by Hilton Hotel London Ontario Hotel
  • DoubleTree by Hilton Hotel London Ontario London
  • DoubleTree by Hilton Hotel London Ontario Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

url importing https://www.travelocity.ca/London-Hotels-DoubleTree-by-Hilton-Hotel-London-Ontario.h12749-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.