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"Some areas of the hotel were like new and others needing updating. Even the rooms that were not yet renovated were clean though.
There was a party
...
"
More
3.5-star ski hotel near London Convention Center, connected to the convention center
Near the slopes
You'll be steps from London Convention Center and within a 10-minute walk of Covent Garden Market with a stay at this Downtown London hotel. Budweiser Gardens and Victoria Park are also within half a mile (1 km).
Renovated in 2015
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. There's a fitness center on site, and a 24-hour front desk and a coffee shop are also provided.
Free Internet, comfy beds
Boasting comforts like pillowtop beds and premium bedding, the 323 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. MP3 docks, refrigerators, and room service are also available.
DoubleTree by Hilton Hotel London Ontario ratings based on 9 Verified Reviews
Review Summary
3.0
out of 5
3.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition2.5 out of 5.0
Guest reviews for DoubleTree by Hilton Hotel London Ontario
Everyone (2)Business (1)
5 out of 5
Posted by Prem, from Windsor, ON, Canada on 27 Dec. 2013
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5 out of 5
Posted by Prem, from Windsor, ON, Canada on 19 Dec. 2013
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1 out of 5
Room wasn't ready on time, hotel front desk/management staff didn't do a good job, huge line to get a room because they accommodated a wedding party as priorty first.
Posted by a verified traveller on 17 Sep. 2018
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Comment from Hotel Management
27 Sep. 2018
by Matteo A
Thank you for your Feedback.
3 out of 5
Under Renovation but okay otherwise
Pros:Restaurant has been renovated and the breakfast was good.
Cons:Bathroom needed a reno the most.
Location:Downtown London, Convention Centre
Some areas of the hotel were like new and others needing updating. Even the rooms that were not yet renovated were clean though.
There was a party in the hallway during the night that nobody else seemed to notice but woke me a couple times.
Posted by Mary, from Kitchener ON on 22 Apr. 2015
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1 out of 5
Pathetic experience for the price.
Pros:Not much.
Cons:Service, accommodations, price.
Location:Go to the mall.
I cannot recommend this hotel for anyone, at least for the price offered. I would MAYBE pay half of the regular price, but probably not.
Stayed at the hotel with my girlfriend for our anniversary and was very underwhelmed at first, and mad later.
I payed 15 dollars for the breakfast service and I can honestly say it was the worst breakfast I've ever had. Orange juice was tasteless and obviously from concentrate. The muffins were frozen in the middle, I'm assuming no one wanted them the day before. The eggs were tasteless, I did not finish them. The coffee was extremely bitter and no amount of cream could've fixed that, not that I was given much at all anyways. The yogurt neared expiration.
The room was not cleaned fully. The blankets were unclean and the coffee from the person before was still left in the machine, wet used packet and all, that was probably the cause of the smell. The furniture was dated and boring, it may have been nice 10 year ago.
We figured we would go into the pool before leaving the hotel only to find our key no longer worked, we were still a half an hour away from having to sign out of the hotel. We had the key reprogrammed and it still did not work. We came downstairs again in our bathing-suits only and finally were told someone would come up. Ten minutes later someone came and told us they just turned it off early, as if that was okay.
Lastly we were charged an extra fee we were never told about as we had pre-payed through Travelocity.
Posted by Aidan, from London, ON on 23 Mar. 2015
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5 out of 5
A wonderful place to stay.
Pros:Free breakfast, Free Internet, Quiet
The hotel staff were wonderfully polite and helpful, as well as very accommodating. The rooms were immaculate and the beds and pillows were wonderfully comfortable. The venue (Ballroom) for the wedding I attended was stunning. A wonderful experience overall.
Posted by Canadianbyblood, from Colon, MI 49040, USA on 24 Aug. 2012
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1 out of 5
Older Hotel
Lost reservation, found after My travel agent faxed confirmation? Rooms Small, hotel old outdated. Staff union and couldn't help if it was out of their area? -Not good
Posted by a verified traveller on 25 Apr. 2007
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1 out of 5
Older Hotel
Lost reservation, found after My travel agent faxed confirmation? Rooms Small, hotel old outdated. Staff union and couldn't help if it was out of their area? -Not good
Posted by a verified traveller on 25 Apr. 2007
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5 out of 5
WOW
This hotel knows the meaning of service. From the doorperson to check in to room service and houskeeping. Great place to stay... highly recommended.
Posted by a verified traveller on 16 May 2006
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About the DoubleTree by Hilton Hotel London Ontario
After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor swimming pool. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site, as well as a coffee shop/café. Public spaces have WiFi for a fee. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Hotel London Ontario was completed in 2015. This 3.5-star London hotel is smoke free.
1 building
323 guestrooms or units
22 levels
Built in 1975
Dining venue
Bar or lounge
Coffee shop
Business center (24 hours)
Conference center
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Convenience store
Gift shop
Beauty salon
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Grocery/convenience store
Laundry facilities
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
WiFi (surcharge)
Parking
Self parking (surcharge)
Transport
Airport: London, ON (YXU-London Intl.) (10.6 km / 6.6 mi)
Train station: London Station (1.6 km / 1 mi)
Parking: Self parking available for a surcharge
Room Amenities
DoubleTree by Hilton Hotel London Ontario offers 323 air-conditioned accommodations with MP3 docking stations and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Pillowtop beds
MP3 dock
In-room dining (limited hours)
Television
Cable channels
Premium channels
Movies for purchase
Refrigerator
Coffee maker
Luxury bedding
Down blanket
Shower and tub combination
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.
Starbucks - This coffee shop serves breakfast, lunch, and dinner.
Blake's - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.
Nearby Activities
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 19
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for CAD 25.00 per night.
Free cribs (infant beds)!
Pets
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Only service animals are allowed
Debit cards not accepted
Debit cards
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between CAD 16.00 and CAD 16.00 per person (approximately)
Fee for wireless Internet in public areas: CAD 15 (rates may vary)
Self parking fee: CAD 15.00 per night (in/out privileges)
Rollaway bed fee: CAD 25.00 per night
Facilities fee: CAD 2.5 % per accommodation, per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hilton Hotel London Ontario
Hilton London Ontario
London Ontario Hilton
Homewood London
Homewood Suites By Hilton Hotel London
Homewood Suites By Hilton London Ontario
Homewood Suites London
London Homewood Suites
DoubleTree Hilton Hotel London Ontario
DoubleTree Hilton London Ontario
DoubleTree By Hilton Hotel London Ontario
Hilton London Ontario Hotel London
DoubleTree by Hilton Hotel London Ontario Hotel
DoubleTree by Hilton Hotel London Ontario London
DoubleTree by Hilton Hotel London Ontario Hotel London
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Awards & Affiliations
Green / Sustainable Property This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
