Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property
Hotel near Parque La Ventana al Mar in San Juan

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Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Relax on the beach with sun loungers under shade, overlooking the ocean and palm trees.
Relax by the serene pool surrounded by lush greenery and modern outdoor furniture.
Welcome to Condado Palm, where a modern design meets a serene garden setting.
Enjoy meals in a stylish dining area with large windows offering views of the surrounding area.
Relax in a stylish room with a large bed, sofa, and armchairs, plus a flat-screen TV and a side table.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available

Explore the area

View in a map
55 Condado Avenue, San Juan, 00908
  • Casino del Mar at La Concha Resort
    ‪2 min walk‬
  • Condado Beach
    ‪18 min walk‬
  • Pan American Pier
    ‪3 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Tower

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Tower

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Ocean View

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Tower

8.4 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

San Juan

Oceanside stay.Within a 15-minute walk of this Condado hotel, you'll find Parque La Ventana al Mar and Plaza del Mercado. Condado Beach and Museo de Arte de Puerto Rico are also within 2 miles (3 km).

What's nearby

  • Casino del Mar at La Concha Resort - 2 min walk - 0.3 km
  • Plaza del Mercado - 8 min walk - 0.7 km
  • Museo de Arte de Puerto Rico - 14 min walk - 1.2 km
  • Condado Beach - 18 min walk - 1.5 km
  • Pan American Pier - 3 min drive - 2.3 km

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 26 min drive

Restaurants

  • ‪Chocobar Cortés - ‬1 min walk
  • ‪Tayzan Chinese & Japanese Cuisine - ‬1 min walk
  • ‪Oasis Tapas & Lounge - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Christianson - ‬2 min walk

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotel near Parque La Ventana al Mar in San Juan
As a guest of Condado Palm Inn San Juan, Tapestry Collection by Hilton, you'll find an outdoor pool, a hot tub, a 24-hour fitness center, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 388 square feet (36 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Condado Palm Inn San Juan, Tapestry Collection by Hilton. For a fee, parking is available.

This San Juan hotel is smoke free.

  • 151 guestrooms or units
  • 18 levels
  • 2 buildings
  • 388 sq ft of conference space
  • 36 sq m of conference space
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Condado Palm Inn San Juan, Tapestry Collection by Hilton offers 151 accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 27.88 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24.56 for adults and USD 24.56 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 37-inch LCD TV with cable/satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24.56 for adults and USD 24.56 for children
  • Self parking fee: USD 27.88 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access is available 24-hours a day.
  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 331 out of 612 reviews
Rating 8 - Good. 150 out of 612 reviews
Rating 6 - Okay. 75 out of 612 reviews
Rating 4 - Poor. 32 out of 612 reviews
Rating 2 - Terrible. 24 out of 612 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Alexis

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
There was mold in the bathroom.: (2) the closest door doesn’t stay closed when you close it (3) the safe door doesn’t stay in place with out locking you have to check yourself before you hurt your fingers between the two doors the safe and the closet doors.
Stayed 1 night in Jun 2025

8/10 Good

Donna E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience. All the restaurants and bars were within walking distance. My only complaint was that the beach was a block away but other than that great place to stay.
Stayed 2 nights in May 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Renny

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Friendly staff. I wish the pool area was bigger
Stayed 1 night in Apr 2025

10/10 Excellent

Kailey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property included chairs and bikes which was great!
Stayed 2 nights in May 2025

10/10 Excellent

Antonio, Goosecreek

Stayed 4 nights in Apr 2025

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property very run down, decent area but leaks everywhere in the building and there’s music playing outside all night.
Stayed 4 nights in May 2025

2/10 Terrible

Jovoni

Stayed 5 nights in Apr 2025

4/10 Poor

Demi

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property is dirty and not well maintained. Pool area way smaller than pictured. One elevator working only and super small, everyone on top of each other squeezing in. Not on the beach with an ocean view. You have to walk to the beach
Stayed 3 nights in Apr 2025

6/10 Okay

Sara

Liked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Jerelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Wasn't fond of the resort fee per day but who dsnt. Overall chill and convinent
Stayed 5 nights in Apr 2025

4/10 Poor

Henry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Check in took way too long. Desk staff extremely nice. Female manager not so much
Stayed 7 nights in Mar 2025

10/10 Excellent

Lana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Olga Nelly

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Majeedah

Liked: Cleanliness, staff & service, property conditions & facilities
Nu
Stayed 2 nights in Apr 2025

8/10 Good

lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the elevators broke in my tower It was very difficult
Stayed 2 nights in Apr 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the area and would actually stay here again. Only thing was our room being right by the elevator which was noisy and our showerss was dripping and you could hear that also. Other than that, I liked it here.
Stayed 3 nights in Apr 2025

8/10 Good

Giovanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and can’t wait to come back!
Stayed 4 nights in Apr 2025

8/10 Good

Lidiia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite noisy in our room because there was a speaker outside, by the pool, that was playing music at night. The music was not intrusive though
Stayed 2 nights in Apr 2025

10/10 Excellent

Frida

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 1 night in Apr 2025

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and conveniently located to the beach. Only thing that i did not like was the small pool.
Stayed 5 nights in Apr 2025

10/10 Excellent

Shenita M

Stayed 3 nights in Apr 2025

8/10 Good

DELORES

Travelled with family
Liked: Amenities
The warm welcome from the staffs and they were very helpful I disagree on paying for breakfast because the rate is too high
Stayed 4 nights in Apr 2025

8/10 Good

Barbara

Liked: Staff & service
Great stay. Great location. Bathroom could’ve been a little cleaner
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A block off the beach! Hotel facilities good, clean, kinda what you would expect, No bad surprises. The beach is beautiful, with an area for the hotel’s guests. There is an awesome chocolate shop just off hotel’s lobby. I’ll be back to stay at Condado Palm in autumn. A
Stayed 4 nights in Feb 2025