See all properties

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Property class: 3
3-star hotel near Parque La Ventana al Mar

Choose dates to view prices

Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Beach nearby, white sand, sun loungers, beach umbrellas
Suite, 1 Bedroom
Outdoor pool, sun loungers
Point of interest
Suite, 1 Bedroom | Beach/ocean view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
55 Condado Avenue, San Juan, 00908
  • Place, Casino del Mar at La Concha Resort
    ‪2 min walk‬
  • Place, Parque La Ventana al Mar
    ‪5 min walk‬
  • Place, Condado Beach
    ‪18 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

8.2 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Ocean View

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Penthouse)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower

8.2 out of 10
Very good
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

View from room

Room, 2 Queen Beds, Ocean View

9.2 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

You may also like

Ad

Sandy Beach Hotel

Condado
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
3.1 out of 5, 1,001 reviews
The price is CA $207
CA $239 total
includes taxes & fees
May 3 - May 4
Sandy Beach Hotel

About the area

San Juan

Oceanside stay.Within a 15-minute walk of this Condado hotel, you'll find Parque La Ventana al Mar and Plaza del Mercado. Condado Beach and Museo de Arte de Puerto Rico are also within 2 miles (3 km).

What's nearby

  • Casino del Mar at La Concha Resort - 2 min walk - 0.3 km
  • Atlantic Beach - 2 min walk - 0.3 km
  • Parque La Ventana al Mar - 5 min walk - 0.5 km
  • Plaza del Mercado - 8 min walk - 0.7 km
  • Condado Beach - 18 min walk - 1.5 km

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 26 min drive

Restaurants

  • ‪Ropa Vieja - ‬1 min walk
  • ‪Chocobar Cortés - ‬1 min walk
  • ‪Cocina Abierta - ‬3 min walk
  • ‪Pannes - ‬3 min walk
  • ‪Tayzan Chinese & Japanese Cuisine - ‬1 min walk

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

3-star hotel near Parque La Ventana al Mar
As a guest of Condado Palm Inn San Juan, Tapestry Collection by Hilton, you'll find an outdoor pool, a hot tub, a 24-hour fitness center, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 388 square feet (36 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Condado Palm Inn San Juan, Tapestry Collection by Hilton. For a fee, parking is available.

This 3-star San Juan hotel is smoke free.

  • 151 guestrooms or units
  • 18 levels
  • 2 buildings
  • 388 sq ft of conference space
  • 36 sq m of conference space
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Condado Palm Inn San Juan, Tapestry Collection by Hilton offers 151 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Property amenity
AC Hotel by Marriott San Juan Condado
Condado
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 1,213 reviews
The price is CA $294
CA $388 total
includes taxes & fees
May 10 - May 11
AC Hotel by Marriott San Juan Condado

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 30.11 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24.56 for adults and USD 24.56 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 37-inch LCD TV with cable/satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24.56 for adults and USD 24.56 for children
  • Self parking fee: USD 30.11 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access is available 24-hours a day.
  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 467 out of 845 reviews
Rating 8 - Good. 194 out of 845 reviews
Rating 6 - Okay. 99 out of 845 reviews
Rating 4 - Poor. 45 out of 845 reviews
Rating 2 - Terrible. 40 out of 845 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Daniela

Stayed 3 nights in Jan 2026

10/10 Excellent

Jose Angel

Stayed 1 night in Jan 2026

10/10 Excellent

Angel

Stayed 3 nights in Jan 2026

10/10 Excellent

Spiros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
Place wasn’t well taken care of, staff was not accommodating, they didn’t have any carts for luggage, no iron or ironing board, no TV remote, the floors were stained with something black, and the pool had trash floating in it
Stayed 1 night in Jan 2026

10/10 Excellent

Ann Lorraine

Stayed 5 nights in Dec 2025

4/10 Poor

Colby

Travelled with family
Liked: Property conditions & facilities
Unfortunately, my stay was disappointing for several reasons. Other guests were very rude—someone spilled a latte all over the floor and onto me and my belongings, didn’t apologize, and simply walked away without notifying staff or attempting to clean it up. One of the elevators was out of service, which caused a nearly 30-minute wait. Taking the stairs wasn’t a realistic option since we had very heavy luggage. I also woke up with a bug bite welt on my arm after laying in bed. I checked for bed bugs and didn’t see any, but it was still concerning. Additionally, the pool was dirty to the point that I didn’t feel comfortable using it. The on-site bar/restaurant also closed very early, which was disappointing for a city hotel where late-night options are usually expected. Overall, these issues made the stay uncomfortable and inconvenient, and I don’t feel the experience met expectations.
Stayed 1 night in Jan 2026

6/10 Okay

Lejla

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dirty room... lack of towels... no hot water
Stayed 4 nights in Dec 2025

10/10 Excellent

Veron

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, great amenities.
Stayed 6 nights in Nov 2025

10/10 Excellent

Ayobande

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were cozy and clean. Staff were responsive and helpful. Would have been nice to have complementary breakfast considering the high cost of the rooms.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nelienid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full equipped kitchen. Hotel was very clean and comfortable. Walking distance to beach along with included beach chairs, umbrellas and towels. Joey was an excellent host. He helped make our stay great! I will continue to book here every time I travel back to the island. The hotel is comfort mixed with full Luxury. 10/10 recommend.
Stayed 3 nights in Nov 2025

10/10 Excellent

Chana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

Kelly

Stayed 1 night in Dec 2025

10/10 Excellent

Adolfo

Liked: Cleanliness, amenities
Everything was acceptable
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Stayed 1 night in Dec 2025

8/10 Good

Jared

Location and staff where awesome
Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Spotless, very accommodating and helpfumstaff- FRANCES AND EMMANUEL eapecially
Stayed 3 nights in Dec 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just one block from the beach. The restaurant attached to the hotel is fantastic - food and drinks were great. This is the second time I’ve stayed at this location for vacation and we had a great time on both occasions.
Photo of hotel from outside
View from my room
Stayed 1 night in Nov 2025

2/10 Terrible

Osvaldo

Liked: Cleanliness, amenities, property conditions & facilities
Hidden fees
Stayed 2 nights in Nov 2025

8/10 Good

Barbara

Stayed 3 nights in Dec 2025

10/10 Excellent

Om

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beach umbrella location information could be better.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amalfi

Stayed 5 nights in Nov 2025

10/10 Excellent

Brandon

Stayed 2 nights in Dec 2025

10/10 Excellent

Sierra

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Great all the way around
Stayed 3 nights in Dec 2025

10/10 Excellent

Jeanette

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great there! I would definitely look into staying here again
Stayed 5 nights in Nov 2025