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"Proximity to our destination; family friendly ambience; good breakfast options and friendly staff. An area for consideration is that my daughter chec ... " More

By a verified traveller on Mon 16 May 2022

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Hotel Description

Hotel near Dominican University of California, connected to the convention center in San Rafael

In shopping district

You'll be within 3 miles (5 km) of Dominican University of California and 6 miles (10 km) of Mission San Rafael Arcangel with a stay here. Sweetwater Music Hall is within 12 miles (20 km) and Golden Gate National Recreation Area is within 16 miles (25 km).

Renovated in 2020

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and concierge services.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $184* Per night/room 31 Mar. - 1 Apr.

Suite, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Accessible, Corner (Mobility, Bathtub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton San Rafael Marin County ratings based on 18 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites by Hilton San Rafael Marin County

Everyone (10) Couples (2) Family (5)
5 out of 5
Great breakfast

Posted by , from Costa Mesa on 27 Dec. 2023

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Comment from Hotel Management

27 Dec. 2023 by Ben

Thank you for choosing the Embassy Suites by Hilton San Rafael. We are thrilled to know you had such a wonderful experience and hope that we will be able to host you as our guest again soon!

1 out of 5

Posted by , from MINNEAPOLIS on 27 Dec. 2022

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5 out of 5
Proximity to our destination; family friendly ambience; good breakfast options and friendly staff. An area for consideration is that my daughter checked in a day earlier than I did and she as not offered the complimentary bag with bottled water.

Posted by on 16 May 2022

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Comment from Hotel Management

24 May 2022 by Monica

Thank you for your feedback and we are sorry to hear your daughter did not receive the welcome bag for our Honors Silver, Gold and Diamond Members. We try our best to ensure the honors number is attached and again very sorry we missed this opportunity. We hope to see you again in the near future.

5 out of 5

Posted by on 14 Feb. 2022

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5 out of 5

Posted by , from Venice on 2 Nov. 2021

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2 out of 5
THE AIR CONDITIONER WAS ALMOST USELESS. NEED TO MOVE THE MICRO WAVE SHELVING BLOCKIN THE AIR, PLUS GIVE IT SOME POWER. TOTAL BULLS---T FOR THE WHOLE HOTEL

Posted by on 31 Jul. 2021

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Comment from Hotel Management

3 Aug. 2021 by Clifton

Very disappointing to know we were unable to resolve the issues with the air conditioning. This matter has been shared with the staff here as we understand the importance of resolving issues immediately to ensure each guest is satisfied.

2 out of 5

Posted by on 27 Jul. 2021

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4 out of 5
The suite was well appointed and comfortable. Sure miss the mini bar. We had only tea and not coffee, bummer. Everything was really good though and we will return

Posted by on 18 Jul. 2021

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5 out of 5

Posted by on 20 Mar. 2021

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3 out of 5
The biggest problem was that we booked this location SPECIFICALLY for the indoor pool! Our poor son had his trunks on when they told us the pool is shutdown until March! Nothing was stated on the booking. Hotel is undergoing reconstruction so a lot was in disarray. Staff seemed stressed out and rude! I am very disappointed in this ES!! We faithfully book here but this one was a complete disaster!

Posted by , from California on 17 Feb. 2020

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About the Embassy Suites by Hilton San Rafael Marin County

Location 101 Mcinnis Pkwy, San Rafael, CA 94903

Property Features

Embassy Suites by Hilton San Rafael Marin County offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Business amenities include a 24-hour business center and 14 meeting rooms. Event space at this hotel measures 19332 square feet (1796 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton San Rafael Marin County. Parking is available for a fee. A complete renovation of Embassy Suites by Hilton San Rafael Marin County was completed in February 2020. This San Rafael hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 19332 sq ft of conference space
  • 1796 sq m of conference space
  • Built in 1990
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Embassy Suites by Hilton San Rafael Marin County offers 236 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This San Rafael hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on request.

  • Separate bedroom
  • Sitting area
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Red Oak Craft Bar - This restaurant specializes in Californian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2:00 AM

Special check-in instructions:

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free 14
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Rafael-Marin
  • Embassy Suites Hotel San Rafael-Marin County
  • Embassy Suites Rafael-Marin
  • Embassy Suites San Rafael-Marin County
  • Embassy Suites Hotel San Rafael - Marin County / San Rafael
  • Embassy Suites San Rafael
  • San Rafael Embassy Suites
  • Embassy Suites San Rafael Marin County Hotel
  • Embassy Suites Marin County Hotel
  • Embassy Suites Hilton San Rafael Marin County Hotel
  • Embassy Suites Marin County
  • Embassy Suites Hilton Marin County Hotel
  • Embassy Suites Hilton San Rafael Marin County
  • Embassy Suites Hilton Marin County
  • Embassy Suites by Hilton San Rafael Marin County Hotel
  • Embassy Suites by Hilton San Rafael Marin County San Rafael

You should know

  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Embassy Suites by Hilton San Rafael Marin County.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.