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"The people at the front desk represent the hotel and gave me an immediate poor impression. I think the woman has been there forever so nothing will ch ... " More

By a verified traveller on Sun 09 Jul 2023

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Hotel Description

3.5-star hotel near MOXI, The Wolf Museum of Exploration + Innovation

Oceanside stay

With a stay at this Santa Barbara Beach hotel, you'll be steps from MOXI, The Wolf Museum of Exploration + Innovation and Reagan Ranch Center. Moreton Bay Fig Tree and Stearns Wharf are also within half a mile (1 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. WiFi in public areas is free. Valet parking, a terrace, and a garden are also offered.

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $278* Per night/room 7 Apr. - 8 Apr.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Riviera Beach House ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Riviera Beach House

Everyone (1) Family (2)
3 out of 5
The people at the front desk represent the hotel and gave me an immediate poor impression. I think the woman has been there forever so nothing will change, but there were no smiles, no welcoming. We were also told that one of our rooms was not ready despite it being check in time (she didn't seem the least bit sympathetic or regretful about this). For a hotel that charges over $300 for a room, this is not what one expects upon arrival. The rooms are very small and barely fit both our suitcases, but they were clean and comfortable. The outside balconies are lovely, but I can see where noise could be an issue (as another reviewer mentioned). The Keurig coffee was TERRIBLE. It's unfortunate that there is no mention in the listing of not having an elevator; I'm sure this would affect a lot of people. Location was the bright spot.

Posted by , from The Woodlands on 9 Jul. 2023

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Comment from Hotel Management

10 Jul. 2023 by June Kuglin GM

Good morning Leela, thank you so much for taking the time to review the property. I am so sorry to hear you did not enjoy your stay as much as we enjoyed having you.Your feedback is very important to us.

5 out of 5
Great check in experience. Great room. Great restaurant. Love it!

Posted by , from Bella Vista on 10 May 2023

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Comment from Hotel Management

18 May 2023 by June Kuglin GM

Thank you so much for the fantastic review. Hurry back soon

5 out of 5
Super nice modern and cozy room. Great service!!

Posted by on 26 Feb. 2023

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Comment from Hotel Management

27 Feb. 2023 by Roger Valenzuela - Interim General Manager

Hello, Thank you so much for the review. We are happy you had a great stay at Riviera Beach House. Our team looks forward to welcoming you back in the near future.

3 out of 5

Posted by on 17 Nov. 2022

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2 out of 5
The property price doubled the day of my trip and they told me there was nothing I could do because I hadn’t paid already only reserved through Travelocity under “Reserve Now Pay Later.” The nightly rate was listed at $254 when I reserved and I was charged $419 after it was to late to cancel. The email link for my reservation also went down after I was billed to verify the change. Nice property but be watchful of price changes after booking especially when it passes the deadline to cancel.

Posted by , from Simi Valley on 9 May 2022

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Comment from Hotel Management

9 May 2022 by Luis Mendoza

Hello Emily, Thank you for your feedback, I looked at your account and the price that was originally booked matched with what we had on our system. You should have received a email confirmation confirming the rates on top were indeed correct. Our apologies if this may have caused some confusion to you- we hope you enjoyed your stay with us. Thank you, Luis Mendoza General Manager

4 out of 5

This hotel was a great value with a modern decore.

Pros: Free Internet, Quiet
Cons: small rooms
The hotel was a nice modern hotel that was very stylish and close to the beach and the shopping on State Street. The free WiFi was a great bonus to the rooms. Some people complain that the rooms were small, but we didn't really need much space since we didn't plan to spend too much time in the room. The room also had Direct TV with a lot of channels, which was nice to watch before going to bed. It's a great value for the hotel for a my wife and I, since we just needed a nice hotel to stay at for a good price. We would definitely stay again. Parking is available next door for $15 per day. There is no restaurant there yet, but they are building one on the premises that should be open soon. However, since it is so close to other restaurants it wasn't really a problem.

Posted by , from Los Angeles, CA, USA on 4 Jun. 2012

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5 out of 5

The staff was wonderful

Pros: Close restaurants, Quiet, great staff
We stayed for 4 nights and it was great. We stayed on the second floor west and it was one of the most quietest hotel rooms we've stayed in. Considering the proximity to the rail tracks and the baby we saw on our floor we thought we were in for some wakeful nights. Great 2nd floor balconies and the first floor garden rooms are awesome too! The location is within walkingt to everything-would stay again!

Posted by , from Sacramento on 18 May 2012

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Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A terrace, tour/ticket assistance, and a vending machine are also featured at Riviera Beach House. For a fee, parking is available. This 3.5-star Santa Barbara hotel is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 2 levels
  • Built in 1912
  • Deli
  • Towels for the beach
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Santa Barbara Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Riviera Beach House offers 41 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • IPod dock
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

Riviera Beach House has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Noise-free rooms not guaranteed
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 30 per night (in/out privileges)
  • Uncovered valet parking fee: USD 48.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Indigo Santa Barbara
  • Indigo Santa Barbara
  • Santa Barbara Hotel Indigo
  • Riviera Beach House Hotel
  • Hotel Indigo Santa Barbara
  • Riviera Beach House Santa Barbara
  • Riviera Beach House Hotel Santa Barbara
  • Hotel Indigo Santa Barbara an IHG Hotel

You should know

  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.