6/10 Okay
Sean, Regina
Travelled with family
Feb 12, 2026
Liked: Cleanliness, property conditions & facilities
Very courteous staff, great room with a lovely view of the South Saskatchewan river, but…there were glitches. I was not best pleased when after paying extra for parking ($20), parking in their downstairs parking garage and then returning to retrieve something from the car a few minutes later that I found $84 parking ticket under my windshield wiper. When I brought the ticket to the front desk it was dealt with immediately, but still pretty annoying. There was more automotive drama later on the evening when we returned to the hotel after attending a family dinner. We drive an electric car and initially I was pleased to see the hotel had Level 2 chargers in their garage. A lot of hotels provide this service for free. I plugged in thinking the car was charging. But when I returned to my room I got a warning saying the car wasn’t charging. I trudged back downstairs and stopped by the front desk asking if they knew about any issue with the chargers? The guy manning the desk apologized, said he knew about the chargers since they were managed by a third party service provider. When I got back down to the garage — by now it was 10 pm — I discovered the chargers were Flo chargers, that I would need my smartphone to start one, and that Flo would charge me $4 an hour to use them, except between the hours of 2 am and 7 am, when charging is free. Fair enough, except…Flo also has chargers in a parking structure next door to the Alt. My Flo app wanted to activate those chargers, not the one
Sean
Stayed 1 night in Feb 2026
