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"It was fine. Nothing special. Very small rooms with no extras or comfort. " More

By a verified traveller on Mon 30 Jul 2018

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Hotel Description

Enjoy the free WiFi at this East Syracuse hotel

Near the airport

Within 3 miles (5 km) of this East Syracuse hotel, you'll find Brooklawn Golf Course and Palace Theater. Destiny USA and Erie Canal Museum are also within 6 miles (10 km).

Free perks

Free self parking is available and the hotel's front desk is staffed around-the-clock. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A safe deposit box is also provided.

Free WiFi, cable TV

The individually furnished guestrooms offer free WiFi and free long-distance calls. TVs come with cable channels, and other amenities include free local calls and laptop-compatible safes.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$56* Per night/room 20 Oct. - 21 Oct.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Americas Best Value Inn East Syracuse ratings based on 18 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Americas Best Value Inn East Syracuse

Everyone (13) Couples (2) Family (4)
4 out of 5

Posted by on 18 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by GM - ABVI, East Syracuse, NY

Thank you for taking the time to leave feedback about your stay at our location. It is extremely gratifying to hear that we have been successful in providing you with a pleasant and satisfying traveling experience. We sincerely appreciate your patronage and look forward to welcoming you again.

1 out of 5
It was hot inside the whole time, it smelled bad, had old box tv the color was green on it the whole time, the ac barley worked in rm. The bed had springs you could feel while laying on it. Never again!!!

Posted by on 19 Jul. 2019

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Comment from Hotel Management

20 Jul. 2019 by GM - ABVI, East Syracuse, NY

Dear "Anonymous" - Thank you for posting your comments about your stay at our location. It is extremely surprising that you chose not to bring up any of these issues during your entire stay with us and give us a chance to address these to your satisfaction. I am sure we would have resolved all your concerns if you had provided us the right opportunity to do so - by either moving you to a room to your liking or cancelling your reservation. Comments such as these hardly resolve any genuine or real issues without us even knowing who we are talking to. We strive to provide comfortable, clean and affordable accommodations to all our guests and would love for you to feel welcome at our hotel in your future travels.

4 out of 5
We needed a place to just pop in late & get sleep & pop out in the AM. This was a great location for us, right off the thruway. Happy with everything.

Posted by on 6 Jul. 2019

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Comment from Hotel Management

6 Jul. 2019 by Rahul S - GM

Your feedback is appreciated since it is extremely gratifying to hear that we have been successful in providing you with a pleasant and satisfying traveling experience. We sincerely appreciate your patronage and positive comments and look forward to serving your accommodation needs in the future.

4 out of 5
A fridge in the room would have been practical And sime muffins fruirs and cereal as part of continental brkfst The selection was bagel or english muffin Only one toaster

Posted by on 1 Jul. 2019

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Comment from Hotel Management

6 Jul. 2019 by Rahul S - GM

We appreciate you taking the time to point out where improvements are needed. We strive to provide comfortable, clean and convenient accommodations to our guests and would love for you to feel welcome at our hotel in your future travels.

2 out of 5
Even though Travelocity rates this a 2.5 star hotel, I would rate it a 1 star. The moment walking into the hotel, it had a smell of alcohol and urine. The front clerks accent was so bad that he was virtually not understandable. Our room also had a strong smell of cleaning supplies and on day 2, cleaning supplies were actually left in the room. It had declined substantially since the last time I stayed here.

Posted by on 20 May 2019

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Comment from Hotel Management

23 May 2019 by Guest Relations

Guest feedback is welcome and appreciated, and we thank you for being our valued guest. Please accept our apologies for the unexpected odor you encountered. Although unusual, we will investigate your concerns and see to it that they are resolved as soon as possible. Again, thanks for your feedback, and we wish you all the best ahead.

4 out of 5
No microwave no fridge but still very nice hotel. Breakfast was ok and the stag was ok also

Posted by on 19 May 2019

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Comment from Hotel Management

6 Jul. 2019 by GM - ABVI, East Syracuse, NY

Thank you for providing feedback about your stay at our location. We sincerely appreciate your patronage and look forward to welcoming you again. We have a microwave available in the lobby for guest use.

4 out of 5
Excellent price and clean. Very quiet atmosphere.

Posted by on 8 Feb. 2019

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4 out of 5
Details say there is truck parking. Made reservation through travalocity based on that. Very difficult time getting my truck into the entrance around the building to get it parked.

Posted by on 3 Feb. 2019

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2 out of 5
dirty, needs paint on every wall and all carpeting needs to be ripped up and replaced. thats what you get when all the other hotels are sold out.

Posted by on 28 Aug. 2018

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Comment from Hotel Management

29 Aug. 2018 by RLHC Guest Experience

Dear Guest- Thank you for your business. We are sorry that we did not meet your full expectations. We do hope that you will provide us with another opportunity in the future. Sincerely- RLHC Guest Experience

2 out of 5
It is a sad, worn out hotel. The people that work there are very nice but the facilities have not been maintained. The towel rack in the bathroom was hanging off the wall, the sink had numerous cracks, the carpets were stained, it still has tube TVs ( no flat screens) and the sheets and pillow cases although clean were yellowing and warm. The main hallway carpet was ripped. The breakfast was minimal.

Posted by on 26 Aug. 2018

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Comment from Hotel Management

27 Aug. 2018 by RLHC Guest Experience

Dear Guest - Thank you for sharing your comments with us regarding your recent stay at our East Syracuse location. We appreciate you taking the time to point out where improvements are needed and your comments have been shared with the housekeeping and maintenance staff to ensure corrective action is taken. We apologize for these deficiencies and will be implementing a renewed emphasis on training to prevent an unfortunate reoccurrence of this nature from happening again. We strive to provide comfortable, clean and convenient accommodations to our guests and would love for you to feel welcome at our hotel in your future travels. Sincerely - RLHC Guest Experience

About the Americas Best Value Inn East Syracuse

Location 6608 Old Collamer Rd S., East Syracuse, NY 13057

Property Features

Free breakfast is available. WiFi and wired Internet are free in public spaces. The business-friendly Americas Best Value Inn East Syracuse also features coffee/tea in a common area, a safe deposit box at the front desk, and a television in a common area. Self parking is free. Smoking is allowed in designated areas at this East Syracuse hotel.

  • 95 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Syracuse, NY (SYR-Hancock Intl.) (11.1 km / 6.9 mi)
  • Train station: Syracuse Regional Transportation Center (8.8 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

Americas Best Value Inn East Syracuse offers 95 air-conditioned accommodations with laptop-compatible safes and complimentary toiletries. Each accommodation is individually furnished. Premium cable television is provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer available
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pets

  • Pets: USD 25 per stay

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per stay
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • East Syracuse Americas Best Value Inn East Syracuse Hotel
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  • Americas Best Value Inn East Syracuse East Syracuse
  • Americas Best Value Inn East Syracuse Hotel East Syracuse

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Syracuse-Hotels-Americas-Best-Value-Inn-East-Syracuse.h42263-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.