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Candlewood Suites - Syracuse Airport by IHG

2.5 star property
North Syracuse guestrooms with kitchenettes

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Photo gallery for Candlewood Suites - Syracuse Airport by IHG

Exterior
Exterior
Studio Suite, 2 Double Beds
Interior
Fitness facility

Reviews

6.2 out of 10

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212
  • Place, Destiny USA
    ‪5 min drive‬
  • Place, Syracuse University
    ‪13 min drive‬
  • Place, New York State Fairgrounds
    ‪16 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪4 min drive‬

Room options

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

About the area

North Syracuse

Near boardwalk/promenade, shopping .Within 3 miles (5 km) of this North Syracuse hotel, you'll find AMF Syracuse Lanes and Hopkins Road County Park. Also, The Fun Junction is within 3 miles (5 km) and Onondaga Lake Park is within 6 miles (10 km).

What's nearby

  • Destiny USA - 5 min drive - 7.2 km
  • Syracuse University - 13 min drive - 12.5 km
  • JMA Wireless Dome - 14 min drive - 13.2 km
  • New York State Fairgrounds - 16 min drive - 14.3 km
  • Empower Federal Credit Union Amphitheater at Lakeview - 17 min drive - 20.9 km

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 4 min drive

Restaurants

  • ‪7 Brew Coffee - ‬10 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪APlus at Sunoco - ‬3 min drive

About this property

Candlewood Suites - Syracuse Airport by IHG

North Syracuse guestrooms with kitchenettes
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A roundtrip airport shuttle is free (available on request). A 24-hour fitness center, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites - Syracuse Airport by IHG. Free self parking is available.

Smoking is allowed in designated areas at this North Syracuse hotel.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • Built in 2004
  • Deli
  • Ski equipment storage
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Candlewood Suites - Syracuse Airport by IHG offers 115 air-conditioned accommodations with washers/dryers and DVD players. 32-inch LCD televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

Similar properties

Exterior
Holiday Inn Express Syracuse Airport by IHG
North Syracuse
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.0 out of 5, Very good, 1,000 reviews
The price is CA $175
CA $201 total
includes taxes & fees
May 25 - May 26
Holiday Inn Express Syracuse Airport by IHG

Property amenities

Family friendly

  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned.

We should mention

  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Syracuse Airport
Candlewood Suites Syracuse Airport
Candlewood Syracuse Airport
Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse

Frequently asked questions

How close is Candlewood Suites - Syracuse Airport by IHG to the airport?

Candlewood Suites - Syracuse Airport by IHG is 1.9 mi (4-min drive) away from the Hancock Intl. Airport (SYR) airport, the closest popular airport to the property.

How much does it cost to stay at Candlewood Suites - Syracuse Airport by IHG?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites - Syracuse Airport by IHG on Jun 7, 2026 start from CA $113, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candlewood Suites - Syracuse Airport by IHG have an airport shuttle?

Candlewood Suites - Syracuse Airport by IHG offers a free airport shuttle, available from 4:00 AM to midnight at scheduled times.

How close is Candlewood Suites - Syracuse Airport by IHG to the beach?

This hotel is 9.9 mi (19-min drive) from Valentines Beach and 11.4 mi (18-min drive) from Oneida Shores. Don't forget your sunscreen!

Does Candlewood Suites - Syracuse Airport by IHG offer free breakfast?

Candlewood Suites - Syracuse Airport by IHG does not offer free breakfast.

Is there a casino at Candlewood Suites - Syracuse Airport by IHG?

No, there is no casino at this hotel, but Point Place Casino (18-min drive) is nearby.

What time is check-in at Candlewood Suites - Syracuse Airport by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Candlewood Suites - Syracuse Airport by IHG?

This hotel offers free self parking.

Does Candlewood Suites - Syracuse Airport by IHG have a pool?

Candlewood Suites - Syracuse Airport by IHG does not have a pool.

Does Candlewood Suites - Syracuse Airport by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites - Syracuse Airport by IHG to downtown North Syracuse?

Candlewood Suites - Syracuse Airport by IHG is 1.4 mi away from North Syracuse.

Candlewood Suites - Syracuse Airport by IHG Reviews

Reviews

6.2
Rating 10 - Excellent. 259 out of 1008 reviews
Rating 8 - Good. 186 out of 1008 reviews
Rating 6 - Okay. 148 out of 1008 reviews
Rating 4 - Poor. 172 out of 1008 reviews
Rating 2 - Terrible. 243 out of 1008 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

William J

Liked: Cleanliness
Stayed 1 night in Apr 2026

4/10 Poor

Cynthia

Stayed 1 night in Apr 2026

4/10 Poor

Maryellen

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Had to wait for the front desk staff to show up to check in. The toilet wasn’t attached securely so every time anyone sat on it it would mae a racket, waking people up. There was a lot of noise outside the room making it difficult to sleep. The whole place was under construction with plastic lining all the rugs on the 4th floor.
Stayed 1 night in Feb 2026

2/10 Terrible

Tamara

Disliked: Cleanliness, staff & service, amenities
They are remodeling and it was a mess in there. Also very load they didn’t put that on there website. I was very disappointed.there weren’t even phones in the room to call the front desk
Stayed 1 night in Feb 2026

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
A great stay, could not have been better. Clean , friendly staff. I would definitely recommend
Stayed 2 nights in Feb 2026

4/10 Poor

GARY

Hotel being renovated room ac/heater made so much noise we couldn’t use it no hot water and the shower doors let water escape everywhere! Also told we had to bring all dirty towels to the front desk when leaving! Overall it was a crap stay! Would never stay there again
Stayed 1 night in Feb 2026

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Amenities
Parking lot was not plowed, hard to navigate vehicle with the snow
Stayed 1 night in Feb 2026

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great room and Great staff as always. Love the kitchenette. Will stay again. Thanks again
Stayed 2 nights in Feb 2026

6/10 Okay

Alexis

Good enough, but absolutey dismal rooms with a screws
Stayed 1 night in Jan 2026

4/10 Poor

Joyce

Stayed 1 night in Jan 2026

10/10 Excellent

Joni

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff was courteous. I'm especially thankful for the shuttle service to the airport on 3 different occasions as I was working to unload busses at the airport. Thank you so much, I will definitely be staying again!
Stayed 3 nights in Jan 2026

6/10 Okay

Miriam

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
The room was not very well clean. It was pretty gross actually.
Stayed 1 night in Jan 2026

8/10 Good

Gregory

It was ok
Stayed 1 night in Jan 2026

8/10 Good

April

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Dec 2025

8/10 Good

Thomas

Liked: Property conditions & facilities
Stayed 1 night in Jan 2026

4/10 Poor

Yolanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I hate that I have to give it a low rating bc the staff was amazingly friendly. However the facility itself was in very poor condition. The shower wasn't draining. I spotted some roaches. The walls had mold and poorly patched holes. The doors closed very loudly and the hotel is by a construction truck facility
Stayed 1 night in Dec 2025

6/10 Okay

Mandip

Stayed 1 night in Dec 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a teaming pile of dung this place is
Stayed 1 night in Jan 2026

4/10 Poor

Johanna

Stayed 1 night in Dec 2025

6/10 Okay

John

Travelled with family
Hotel is understaffed and things just take longer than is necessary. Van service to airport is marginal and vehicle too small. We had to get an UBER on our own. Room was clean and acceptable but many people seem to be living full time in hotel which is a bit unusual.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

4/10 Poor

Alexis

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I called for 20min the number I was given to get the shuttle to pick my family up and when the phone was finally answered the man was not pleasant at all. The room smells musty and is very outdated. Was charged 10.00 a day to park and had an extra day on and had to call yet again to get that fixed. Front office staff was not overly friendly. I have stayed a couple years ago and after this trip I will not be back.
Stayed 1 night in Jan 2026

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, property conditions & facilities
Cold water in the shower but otherwise nice
Stayed 1 night in Dec 2025

4/10 Poor

Nicholas

Stayed 1 night in Dec 2025