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Candlewood Suites - Syracuse Airport

2.5-star property
5414 South Bay Road Town of Salina, North Syracuse, NY 1-855-887-0424
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3.9 out of 5
Good!
See all 14 Travelocity Reviews

"Clean! Didn’t like the bathroom sink! Old and cracked! " More

By a verified traveller on Tue 12 Nov 2019

Points Of Interest

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Hotel Description

North Syracuse apartment with kitchenette

Close to airport

At this North Syracuse aparthotel, you'll be within 3 miles (5 km) of Hopkins Road County Park and 6 miles (10 km) of Destiny USA. 5 Wits Adventure and NBT Bank Stadium are also within 6 miles (10 km).

Free shuttle, parking

This aparthotel doesn't skimp on freebies - guests receive free WiFi, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the 24-hour business center, express check-out, and free train station pick-up. There's a 24-hour fitness center on site, and laundry facilities and free newspapers are also offered.

Free Internet, kitchenettes

The 115 apartments feature well-equipped kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. LCD TVs come with cable channels, and other amenities include free WiFi and washers/dryers. Weekly housekeeping is available.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$94* Per night/room 3 Apr. - 4 Apr.

Studio Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 Bedroom, Accessible, Non Smoking (Wheelchair)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Candlewood Suites - Syracuse Airport ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Candlewood Suites - Syracuse Airport

Everyone (4) Couples (1) Family (2)
5 out of 5

Posted by on 9 Dec. 2019

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Comment from Hotel Management

29 Jan. 2020 by General Manager

Thank you for the positive review you gave based on your recent stay here. We hope to see you again soon!

4 out of 5

Posted by on 23 Nov. 2019

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4 out of 5
Clean! Didn’t like the bathroom sink! Old and cracked!

Posted by on 12 Nov. 2019

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5 out of 5

Posted by on 23 Jul. 2019

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3 out of 5

Posted by on 12 Mar. 2019

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3 out of 5
Nothing unique... nothing I didn’t like... pretty much no frills

Posted by on 10 Feb. 2019

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Comment from Hotel Management

15 Feb. 2019 by Hotel Manager

Thank you for sharing your feedback based on your recent stay here. I would like to know what we could have done to earn a higher rating from you? We are always looking for ways to improve and would love to hear from you. Thank you for your time and have a great rest of your week.

5 out of 5
The room and the property was very nice along with the front registration staff

Posted by on 9 Dec. 2018

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4 out of 5

Good place to stay, very helpful staff

On a prior visit I had accidentally booked at a different Candlewood Suites across town. Since I was relying on a local colleague for transportation, I was stuck so they comped me a room and have earned my loyalty. They are also close to Hafner's, a great local restaurant/watering hole.

Posted by , from Georgia, USA on 15 Nov. 2011

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4 out of 5

Nice Hotel

Pros: Close restaurants, Free Internet, Quiet
The hotel was great for the price. Not too far from Syracuse.

Posted by on 10 Nov. 2011

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3 out of 5

mediocre

Pros: Free Internet
don't come for the kitchen...unless you want to evacuate the hotel...air conditioner blows directly on your bed at night...and its loud for such a small area...toilet didn't flush right...staff was very nice....tv controller didn't work....close to highway....shops....

Posted by , from Bethlehem, Pennsylvania on 15 Jun. 2011

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About the Candlewood Suites - Syracuse Airport

Location 5414 South Bay Road Town of Salina, North Syracuse, NY 13212

Property Features

There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this aparthotel measures 4512 square feet (419 square meters). An area shuttle within 3 mi and a roundtrip airport shuttle at scheduled times are free. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites - Syracuse Airport. Free self parking is available. Smoking is allowed in designated areas at this North Syracuse aparthotel.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • 4512 sq ft of conference space
  • 419 sq m of conference space
  • Built in 2004
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Syracuse, NY (SYR-Hancock Intl.) (2.9 km / 1.8 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 3 mi, train station pick-up, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Candlewood Suites - Syracuse Airport offers 115 air-conditioned accommodations with washers/dryers and DVD players. 32-inch LCD televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided weekly.

  • In-room kitchenette
  • Washer and dryer
  • Private outdoor space
  • HD television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the aparthotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Airport shuttle service is available at scheduled times from 4 AM to midnight. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled times from 4 AM to midnight. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per day (maximum USD 150 per stay), plus a deposit of USD 20 per night

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • 24-hour check-in
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 20 per night
  • Pet fee: USD 20 per pet, per day (maximum USD 150 per stay)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Suites Hotel Syracuse Airport
  • Candlewood Suites Syracuse Airport
  • Candlewood Syracuse Airport
  • Candlewood Suites Syracuse Airport Aparthotel
  • Candlewood Suites Syracuse
  • Candlewood Suites Syracuse
  • Candlewood Suites - Syracuse Airport Aparthotel
  • Candlewood Suites - Syracuse Airport North Syracuse
  • Candlewood Suites - Syracuse Airport Aparthotel North Syracuse

You should know

  • Candlewood Suites - Syracuse Airport offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.