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4.3 out of 5

"It looks like you have remodeled .. It has a very warm feeling when you walk in... " More

By a verified traveller on Mon 03 Feb 2020

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Hotel Description

3.5-star hotel near NBT Bank Stadium

In shopping district

You'll find NBT Bank Stadium and Central New York Regional Market within 2 miles (3 km) of this hotel. WonderWorks and 5 Wits Adventure are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free Internet, kitchenettes

The 137 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Flat-screen TVs come with cable channels, and other amenities include kitchenettes and refrigerators.

Standard Room, 1 Queen Bed (Efficiency)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
C$110* Per night/room 30 Mar. - 31 Mar.

Studio Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Maplewood Suites Extended Stay- Syracuse/Airport ratings based on 35 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Maplewood Suites Extended Stay- Syracuse/Airport

Everyone (19) Couples (1) Business (1) Family (15)
4 out of 5
It looks like you have remodeled .. It has a very warm feeling when you walk in...

Posted by on 3 Feb. 2020

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Comment from Hotel Management

3 Feb. 2020 by maplewood

Thank you

5 out of 5
We had such a great time ! The breakfast was the best !

Posted by on 5 Dec. 2019

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Comment from Hotel Management

6 Dec. 2019 by Maplewood Suites

Thank you for your review! I'm delighted to hear that you greatly appreciated our breakfast, and hope you'll be back again in the future.

4 out of 5

Posted by on 4 Nov. 2019

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Comment from Hotel Management

4 Nov. 2019 by Maplewood Suites

Thank you for staying with us. We work hard to make guests happy, and hope to have you back in the future.

5 out of 5
We can always count on the service & facility to be excelent!

Posted by on 22 Oct. 2019

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Comment from Hotel Management

23 Oct. 2019 by Maplewood Suites

Thank you for your review. I'm happy to hear that we can be a reliable choice for you during your time in the Syracuse, NY area. We look forward to having you return in the future.

5 out of 5

Posted by on 14 Oct. 2019

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Comment from Hotel Management

15 Oct. 2019 by Maplewood Suites

Thank you for staying with us. We work hard to make our guests happy, and hope to have you back in the future.

2 out of 5
Well my kids had a few friends come out there a bunch of other kids in the hallways also but we will be going to everything and I feel like we were being discriminated by the other customers staying in the hotel and the managers dinner take an extra observation plus our blankets had stains all over them as to someone Peed in the bed I do not know where it came fromWe did not have extra sheets and blankets in the drawers and neither rooms

Posted by on 13 Oct. 2019

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Comment from Hotel Management

15 Oct. 2019 by Maplewood Suites

I apologize that you feel you were treated differently from our other guests due to us having to ask you to keep it down for the comfort of other guests. We do not discriminate towards anyone, and encourage everyone to have a great time during their stay, while considering those around them.

4 out of 5

Posted by on 8 Sep. 2019

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Comment from Hotel Management

9 Sep. 2019 by Maplewood Suites Extended Stay

Thank you for staying with us. We work hard to make our guests happy, and hope to have you back in the future.

3 out of 5
When first get inside the room, I almost fall down, due to the floor is very slippery and wet. I have to dry it with a towel. The room has a strong detergent smell.

Posted by on 2 Sep. 2019

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Comment from Hotel Management

3 Sep. 2019 by Maplewood Suites Extended Stay

I apologize for the wet floor upon arrival, which has been addressed with housekeeping. I hope you enjoyed the rest of your stay and that you'll return in the future.

5 out of 5
We stay at the Maplewood every time we come to the city. They have an amazing staff that are very accommodating and a wonderful complimentary breakfast. Very clean and friendly! A+++

Posted by on 10 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Maplewood Suites Extended Stay

Thank you for being a continued part of the Maplewood Suites family! I'm delighted to hear how much you consistently enjoy our team members, breakfast and cleanliness. We look forward to having you back in the future.

5 out of 5
Beautifully updated, clean and very comfortable. Convenient location for the airport.

Posted by on 18 Jul. 2019

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Comment from Hotel Management

19 Jul. 2019 by Maplewood Suites Extended Stay

Our location is definitely convenient for all travelers, and I'm happy to hear that you appreciated this, as well as our cleanliness and comfort. We work hard to make guests happy, and appreciate your feedback.

About the Maplewood Suites Extended Stay- Syracuse/Airport

Location 400 7th North St., Liverpool, NY 13088

Renovations + Closures

The following facilities are closed until further notice:

  • Bar/Lounge
  • Fitness facilities
  • Swimming pool
  • Dining venue
  • Spa tub

Property Features

Maplewood Suites Extended Stay- Syracuse/Airport offers its guests an indoor pool, a children's pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 2100 square feet (195 square meters) and includes conference space. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Maplewood Suites Extended Stay- Syracuse/Airport. An area shuttle within 5 mi and a roundtrip airport shuttle (available on request) are free. Free self parking is available. This 3.5-star Liverpool hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 3 levels
  • 2100 sq ft of conference space
  • 195 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Syracuse, NY (SYR-Hancock Intl.) (6.6 km / 4.1 mi)
  • Train station: Syracuse Regional Transportation Center (2.9 km / 1.8 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 5 mi, train station pick-up, and shopping center shuttle
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Maplewood Suites Extended Stay- Syracuse/Airport offers 137 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room kitchenette
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Blue Spruce Lounge - This bistro specializes in American cuisine. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Minimum check-in age is: 21

Special check-in instructions:

Airport shuttle service is available on request from 4:00 AM to 9:00 AM. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 4:00 AM to 9:00 AM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome for a fee per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • 24-hour check-in
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Maplewood Suites Extended Stay- Syracuse/Airport Hotel
  • Maplewood Inn Syracuse Liverpool
  • Maplewood Syracuse
  • Maplewood Syracuse Liverpool
  • Maplewood Suites Extended Stay Hotel Liverpool
  • Maplewood Suites Extended Stay Hotel
  • Maplewood Suites Extended Stay Liverpool
  • Maplewood Suites Extended Stay- Syracuse/Airport Liverpool
  • The Maplewood Hotel Liverpool
  • Maplewood Suites Extended Stay- Syracuse/Airport Hotel Liverpool

You should know

  • Maplewood Suites Extended Stay- Syracuse/Airport offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.