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"GREAT location! Very nice front desk staff. Thoroughly enjoyed our stay, will recommend to friends & stay at Pantages next time we visit Toronto! " More

By a verified traveller on Wed 13 Nov 2019

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Hotel Description

4-star romantic hotel near Toronto Eaton Centre

City center stay

At this Downtown Toronto hotel, you'll be well placed to visit Toronto Eaton Centre and Yonge-Dundas Square, both steps away. Ryerson University and Nathan Phillips Square are also within half a mile (1 km).

Renovated in 2020

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A lobby fireplace, express check-out, and a computer station are also on offer.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 106 guestrooms also offer WiFi and room service. Other amenities include premium bedding, free local calls, and hair dryers.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$121* Per night/room 28 May - 29 May

Deluxe Room 2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pantages Hotel Downtown Toronto ratings based on 23 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Pantages Hotel Downtown Toronto

Everyone (6)
2 out of 5
Old converted apartment. Lights in bedroom did not work . No soap bars. Charge for wifi?! Staff nice enough but room run down and dreary

Posted by on 26 Jun. 2019

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Comment from Hotel Management

14 Aug. 2019 by Scott Petersen - Guest Service Manager

Dear Travelocity Guest, Thank you for choosing us and sharing your experience. We appreciate you bringing this issue to our attention, and we sincerely apologize for the frustrations this has caused you. We are constantly striving to raise the bar with our services and we are certainly grateful for your valuable feedback. When you have a moment, we welcome you to get in touch with our hotel directly so that we may gather further information regarding this matter. Thank you again, and we hope you will give us another opportunity to regain your trust the next time you are in Toronto.

5 out of 5

Posted by on 10 Mar. 2019

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Comment from Hotel Management

10 Apr. 2019 by Gabriella

Hi, Thank you for your rating. We hope to see you again soon. Best regards, Gabriella

5 out of 5

Perfect location, wonderful room

Pros: Free breakfast, Close restaurants
Absolutely loved this hotel. A tad bit pricy, but the location is great, the rooms are so comfy and stylish too! You basically have a full kitchen and we had a washer and dryer too. You can walk to Eaton Centre in 1 minute!

Posted by , from toronto on 5 Feb. 2013

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5 out of 5

Great location, wonderful staff, awesome facility

Pros: Close restaurants, Quiet, close to transit, close to shopping, close to event venues
Cons: No free Internet
The location of this hotel was walking distance for all of downtown Toronto, with easy access to the transit system. The rooms were very modern, large, and well appointed. The cleanliness was unbelievable from the lobby, to the hallways, to the room, and facilities. The staff were all very friendly and helpful. They were knowledgeable of the area and available services. I will return to this hotel on my next stay downtown. My wife and I had a great weekend.

Posted by , from Sudbury, ON, Canada on 28 May 2012

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5 out of 5

Posted by on 25 Nov. 2019

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Comment from Hotel Management

25 Nov. 2019 by Front Desk

Thank you for your response, we appreciate your feedback!

5 out of 5
GREAT location! Very nice front desk staff. Thoroughly enjoyed our stay, will recommend to friends & stay at Pantages next time we visit Toronto!

Posted by on 13 Nov. 2019

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Comment from Hotel Management

14 Nov. 2019 by Rupeltia

Thank you soon much and hope to see you again.

5 out of 5

Great downtown hotel!

Pros: The hotel staff and the room were exceptional.
Cons: The mini bar items in the room were extremely over priced. The $40 per day parking and valet charge is quite expensive as well.
Location: There are many upscale shopping and dining options nearby within walking distance and public transportation is readily available.
All of the employees were very friendly and helpful. Front desk, housekeeping, room service, valets - all were exceptional. We were on the 16th floor in a queen 1 bedroom suite which had a large living room with a pull out couch and kitchenette and a large private bedroom with a king sized bed. Definitely felt like a 1 bedroom apartment as the unit had a stacked washer/dryer combo unit as well. I would have felt very comfortable living in a unit this size back in my bachelor days!

Posted by , from Wetumpka, AL on 25 Mar. 2017

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4 out of 5

Awesome location, needs updating.

The hotel is located just one block away from the Eaton Centre, smack dab between Massey Hall and Ed Mirvish Theatre. The room we stayed in needs updating as most of the furniture is beat-up, and tiles coming off the walls in the bathroom. As typical in a hotel, the pillows are brutal. I am happy of the deal that I received from Travelocity, but would never pay the regular price of this room.

Posted by on 3 Jan. 2016

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5 out of 5

Great Location and Fabulous Room

The Boutique Suite at the Pantages Hotel was simply amazing. The room was a large, corner space, with 8 huge floor to ceiling windows offering nice views of the city -- no rooftop views. The location couldn't have been better: St. Lawrence Market, Dundas Square, and Eaton Centre were all a VERY short walk away, and being situated between the Queen and Dundas subway stops made it easy to hit a Blue Jays Game, Queen St. West, Church and Wellesley, Chinatown, Kensington, and Finch station (where we parked for $2 for the weekend!!). The room was clean and the staff was friendly -- most importantly, the room had a new King size Kingsdown mattress. The suite also included a dishwasher, washer and dryer, plates, silverware, a fridge, stove, and microwave. I will never consider another hotel in Toronto again. (And don't mind the other reviews about "dim, club-like" lighting and scuffed moldings; this hotel is a gem.) 

Posted by , from Athens, OH on 25 Jul. 2013

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5 out of 5

This hotel is perfect to just relax and unwind

Pros: Close restaurants, Quiet, close to shopping areas
Cons: No free Internet
Very clean and quiet. Has a modern style that makes you feel comfortable. Friendly staff and wonderful service. Will stay here again.

Posted by , from St George, Bermuda on 23 Aug. 2012

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About the Pantages Hotel Downtown Toronto

Location 200 Victoria St, Toronto, ON M5B 1V8

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. A fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Pantages Hotel Downtown Toronto. A complete renovation of Pantages Hotel Downtown Toronto was completed in April 2020. This 4-star Toronto hotel is smoke free.

  • 106 guestrooms or units
  • 17 levels
  • Built in 2003
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (28.8 km / 17.9 mi)
  • Train station: Union Station (1.4 km / 0.9 mi)
  • Metro station: Queen St East at Victoria St Stop (0.2 km / 0.1 mi)
  • Parking:

Room Amenities

Pantages Hotel Downtown Toronto offers 106 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. This Toronto hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in April 2020.

  • Separate bedroom
  • In-room dining (limited hours)
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy local cuisine breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Stages - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10.00 and CAD 20.00 per person (approximately)
  • Fee for in-room wireless Internet: CAD 6.00 per night (rates may vary)
  • Nearby parking fee: CAD 35.00 per day
  • Pet fee: CAD 100 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pantages
  • Pantages Centre
  • Pantages Hotel
  • Pantages Hotel Centre
  • Pantages Hotel Toronto Centre
  • Pantages Toronto Centre
  • Pantages Hotel Toronto
  • Pantages
  • Pantages Toronto Toronto
  • Pantages Hotel Toronto Centre
  • Pantages Hotel Downtown Toronto Hotel
  • Pantages Hotel Downtown Toronto Toronto
  • Pantages Hotel Downtown Toronto Hotel Toronto
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.