"Staff was very friendly and knowledgeable about the area. Pool was clean and rooms were clean. All appliances worked great. Pool access was a little ... " More
In District of North Vancouver
Your stay at this Pemberton Heights hotel places you within 3 miles (5 km) of Capilano Suspension Bridge and Stanley Park. Park Royal and Burrard Inlet are also within 2 miles (3 km).
Business services
A restaurant and a seasonal outdoor pool are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking and a computer station are also offered on site.
Free Internet, flat-screen TVs
The 74 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and free local calls. Hair dryers, desks, and free toiletries are also available.
21 Nov. 2019 by SureStay Hotel, North Vancouver
Dear Guest, Thank you for completing the survey. We really appreciate your feedback. We hope to welcome you again soon!
16 Sep. 2019 by Justine
Dear Guest, Thank you for completing the survey regarding your recent stay. We look forward to welcoming you again next time. Regards, Justine Guest Services
29 Aug. 2019 by Gilmore Choi, Guest Services
Dear Guest, Thank you for staying with us. We are glad to hear that our staff looked after your stay well. In the high season, our hotel is nearly sold out everyday. However, we are glad that we still offer a parking space for all our guests. We hope to see you again. Thank you. Regards, SureStay by Best Western North Vancouver
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. A seasonal outdoor pool, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly SureStay Hotel by Best Western North Vancouver Capilano. Free self parking is available. Smoking is allowed in designated areas at this District of North Vancouver hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free self parking
SureStay Hotel by Best Western North Vancouver Capilano offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations. This District of North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Onsite venue - This restaurant serves brunch and lunch.
Recreational amenities at the hotel include a seasonal outdoor pool.
Special check-in instructions:
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
