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SureStay Hotel by Best Western North Vancouver Capilano

2.5 star property
Hotel near Stanley Park in District of North Vancouver

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western North Vancouver Capilano

Exterior
Individually furnished, desk, laptop workspace, iron/ironing board
Lobby
Daily cooked-to-order breakfast for a fee
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1634 Capilano Road, District of North Vancouver, BC, V7P 3B4
  • Place, Park Royal
    ‪14 min walk‬
  • Place, Stanley Park
    ‪3 min drive‬
  • Place, Capilano Suspension Bridge
    ‪3 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(69 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(41 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

  • 19 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

8.8 out of 10
Excellent
(42 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Suite With 1 King Bed, Kitchenette, Microwave And Refrigerator, Sofabed, High Speed Internet Access-Non-Smoking

  • Sleeps 2

Standard Queen Room-Non-Smoking

  • Sleeps 2

Guest Room With 2 Queen Beds High Speed Internet Access Coffee Maker Hairdryer Iron And Ironing Board-Non-Smoking

  • Sleeps 4

2 Double Beds, Non-Smoking, High Speed Internet Access, Coffee Maker, Hairdryer, Iron And Ironing Board

  • Sleeps 4

Guest Room With 2 Double Beds, High Speed Internet Access, Microwave, Refrigerator, Coffee Maker, Iron And Ironing Board, Hairdryer-Non-Smoking

  • Sleeps 4

Room With 1 King Bed-Non-Smoking-High Speed Internet Access-Coffee Maker-Hairdryer-Iron And Ironing Board

  • Sleeps 2

Suite With 1 Queen Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

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About the area

District of North Vancouver

Pemberton Heights stay.Your stay at this Pemberton Heights hotel places you within 3 miles (5 km) of Stanley Park and The Shipyards. Robson Street and Vancouver Waterfront are also within 6 miles (10 km).

What's nearby

  • Park Royal - 14 min walk - 1.2 km
  • Capilano River Regional Park - 16 min walk - 1.4 km
  • Ambleside Park - 2 min drive - 2.0 km
  • Stanley Park - 3 min drive - 2.9 km
  • Capilano Suspension Bridge - 3 min drive - 2.3 km

Getting around

  • North Vancouver Station - 4 min drive
  • Vancouver City Center Station - 8 min drive
  • Vancouver Intl. Airport (YVR) - 44 min drive

Restaurants

  • ‪Park Royal South Food Court - ‬17 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Five Guys - ‬18 min walk
  • ‪Capilano Market - ‬3 min walk

About this property

SureStay Hotel by Best Western North Vancouver Capilano

Hotel near Stanley Park in District of North Vancouver
There's a restaurant on site. WiFi is free in public spaces. A seasonal outdoor pool, tour/ticket assistance, and laundry facilities are also featured at SureStay Hotel by Best Western North Vancouver Capilano. Free self parking is available.

Smoking is allowed in designated areas at this District of North Vancouver hotel.

  • 74 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Smoking in designated areas
  • Dining venue
SureStay Hotel by Best Western North Vancouver Capilano offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Similar properties

Property grounds
North Vancouver Hotel
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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, 2,234 reviews
The price is CA $140
CA $162 total
includes taxes & fees
Apr 12 - Apr 13
North Vancouver Hotel

Property amenities

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 35 for adults and CAD 10 to 20 for children
  • A restaurant

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 35 for adults, and CAD 10 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open May 21 and close October 01.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at SureStay Hotel by Best Western North Vancouver Capilano.

Property is also known as

Best Western Capilano
Best Western Capilano Inn
Best Western Capilano Inn North Vancouver
Best Western Capilano North Vancouver
Capilano Best Western
Capilano Inn
Best Western Capilano Hotel North Vancouver
Best Western Capilano Inn And Suites
Best Western North Vancouver
North Vancouver Best Western
Best Western Capilano Inn District of North Vancouver
Best Western Capilano District of North Vancouver
Surestay By Vancouver Capilano
SureStay Hotel by Best Western North Vancouver Capilano Hotel

SureStay Hotel by Best Western North Vancouver Capilano Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 530 out of 1216 reviews
Rating 8 - Good. 399 out of 1216 reviews
Rating 6 - Okay. 151 out of 1216 reviews
Rating 4 - Poor. 71 out of 1216 reviews
Rating 2 - Terrible. 65 out of 1216 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing. Room was huge. Loved it
Stayed 2 nights in Dec 2025

8/10 Good

Dandy A

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff is friendly. Room is average
Stayed 1 night in Dec 2025

6/10 Okay

Emma

Stayed 1 night in Dec 2025

10/10 Excellent

David

Warm ckean room
Stayed 1 night in Jan 2026

10/10 Excellent

Anita

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
So enjoy my stay every time
Stayed 1 night in Jan 2026

10/10 Excellent

Disha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Didn’t got the deposit back yet
Stayed 1 night in Jan 2026

2/10 Terrible

Diba

Stayed 1 night in Dec 2025

8/10 Good

Rochell

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Clean room, both front desk agents we encountered were professionals and helpful. The restaurant onsite is also with great food and friendly staffs.
Stayed 2 nights in Dec 2025

6/10 Okay

Rumana

Travelled with family
Liked: Cleanliness
No breakfast was provided aside from coffee. So surprised to be asked to review the breakfast. Parking was safe and good. Room was good though we had to move since the toilet was broken
Stayed 1 night in Dec 2025

2/10 Terrible

Rowell

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t like the stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly and helpful staff!
Stayed 1 night in Dec 2025

2/10 Terrible

Jean-Francois

Stayed 1 night in Dec 2025

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Need a carpet or something in bathroom.. cold tiles
Stayed 1 night in Dec 2025

10/10 Excellent

Shah

Stayed 1 night in Dec 2025

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities
Spotless room and friendly helpful staff. Good location easy to find. Amazing Persian restaurants nearby.
Stayed 1 night in Dec 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quality overnight stay
Stayed 1 night in Dec 2025

8/10 Good

Quentin

Stayed 1 night in Dec 2025

10/10 Excellent

Mohammad

Stayed 1 night in Nov 2025

8/10 Good

Manon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and convenient location. Friendly reception.
Stayed 1 night in Oct 2025

10/10 Excellent

Amirhossein, west vancouver

Stayed 1 night in Dec 2025

2/10 Terrible

Aleisha

I was not able to check into this hotel due to not having a credit card. Most hotels will allow you to put a $500 deposit on your debit, but not this one. The reason for it according to the front desk staff: "we don't take Canadian debit." My response "but we are in Canada." Apparently it's an American company and they don't have a system in place for that. Fortunately, Expedia gave me a full refund and I stayed without issue at The North Vancouver Hotel just next door. It was very comfortable and affordable and it doesn't smell strongly perfumed like the lobby of this one did. I do not recommend.
Stayed 1 night in Nov 2025

8/10 Good

Joyce

Liked: Amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Nov 2025

8/10 Good

Hamidreza

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good.
Stayed 3 nights in Nov 2025

2/10 Terrible

susan

Travelled with partner
Disliked: Staff & service
We booked through Expedia, we arrived at the hotel to check in. The hotel apparently had no record of our reservation from Expedia. The hotel was not interested in helping us- they stated fhey were fully booked. It was a weekend, 4:30 in the afternoon, in Vancouver with no place to stay- 75 years old, I don"t know how to book on my phone. Thanks alot to whoever screwed our reservation and left us in a real predicament.
Stayed 3 nights in Nov 2025

10/10 Excellent

Weilun, Austin

Stayed 1 night in Nov 2025