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4.3 out of 5

"Reasonable distance from Waterfront, relative to price. " More

By a verified traveller on Mon 16 Sep 2019

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Hotel Description

3-star hotel near Victoria Harbour

Heart of Victoria

Within a 15-minute walk of this Downtown Victoria hotel, you'll find Save-On-Foods Memorial Centre and Victoria Conference Centre. Victoria Harbour and Victoria Clipper Ferry Terminal are also within 2 miles (3 km).

Poolside dining

This hotel features a restaurant, a seasonal outdoor pool, and a poolside bar. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 94 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with digital channels. Refrigerators, microwaves, and room service are also available.

Deluxe Suite, 1 Bedroom, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 1 Queen Bed, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Studio Suite, Courtyard View, Courtyard Area

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room, 1 King Bed, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Capital CityCenter Hotel ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Capital CityCenter Hotel

Everyone (3) Family (4)
2 out of 5
We were booked for a queen size bed, we only given a double size bed and a very suffocating room, with a strong unpleasant odor. The heater is loud and made it hard to fall asleep.

Posted by on 16 Feb. 2020

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4 out of 5

Posted by on 22 Oct. 2019

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4 out of 5
Reasonable distance from Waterfront, relative to price.

Posted by on 16 Sep. 2019

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5 out of 5
We enjoyed staying at this smaller hotel. Staff were friendly, has a roof top pool

Posted by on 21 Aug. 2019

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5 out of 5

Posted by on 12 Jul. 2019

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5 out of 5
Very good, clean and close to everything. A very good value, very satisfied.

Posted by on 8 Sep. 2019

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5 out of 5
We arrived too early to go up to our rooms and the staff checked us in and held our luggage while we took a schulded tour. Then we were all set to go up to our rooms when we returned. We ate in the resturant and the wait staff were fun and friendly. The food was great! Overall an excellent place to stay. I would stay there again.

Posted by on 30 Mar. 2019

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About the Capital CityCenter Hotel

Location 1961 Douglas St, Victoria, BC V8T4K7

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and a garden are also featured at the business-friendly Capital CityCenter Hotel. Smoking is allowed in designated areas at this 3-star Victoria hotel.

  • 94 guestrooms or units
  • 4 levels
  • Built in 1961
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers for purchase
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Victoria Intl. Airport (YYJ) (25.2 km / 15.7 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Capital CityCenter Hotel offers 94 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

Scallywags Eatery - This poolside restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Splash Lounge - This poolside cocktail bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 15 per pet, per day, plus a deposit of CAD 100.00 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 50 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for lunch and dinner.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 6 and CAD 15 for adults, CAD 6 and CAD 15 for children (approximately)
  • Pet deposit: CAD 100.00 per stay
  • Pet fee: CAD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capital CityCenter
  • Capital CityCenter Hotel
  • Capital CityCenter Hotel Victoria
  • Capital CityCenter Victoria
  • Capital CityCenter Hotel Hotel
  • Capital CityCenter Hotel Victoria
  • Capital CityCenter Hotel Hotel Victoria

You should know

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.