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del Lago Resort & Casino

Property class: 4
Enjoy 7 restaurants at this 4-star Waterloo hotel

Choose dates to view prices

Photo gallery for del Lago Resort & Casino

Property entrance
4 bars/lounges, sports bar
4 bars/lounges, sports bar
Property grounds
Couples treatment rooms, sauna, steam room, body treatments

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1133 Route 414, Waterloo, NY, 13165
  • Place, del Lago Resort & Casino
    ‪1 min walk‬
  • Place, It's A Wonderful Life Museum
    ‪8 min drive‬
  • Place, Montezuma National Wildlife Refuge
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Refrigerator

9.4 out of 10
Exceptional
(157 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Refrigerator

9.6 out of 10
Exceptional
(93 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Deluxe Suite, 1 Bedroom, 2 Bathrooms | Living room

Deluxe Suite, 1 Bedroom, 2 Bathrooms

9.2 out of 10
Wonderful
(5 reviews)
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Refrigerator

Junior Studio Suite, 1 King Bed, Refrigerator

Junior Studio Suite, 1 King Bed, Refrigerator

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Refrigerator

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Refrigerator

9.8 out of 10
Exceptional
(21 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Waterloo

Waterloo retreat .Within 6 miles (10 km) of this hotel, you'll find Montezuma Winery and National Memorial Day Museum. Also within 9 miles (15 km) are Women's Rights National Historical Park and Lake Hiddenwood State Park.

What's nearby

  • del Lago Resort & Casino - 1 min walk - 0.0 km
  • Waterloo Premium Outlets - 4 min drive - 8.7 km
  • Women's Rights National Historical Park - 7 min drive - 11.8 km
  • It's A Wonderful Life Museum - 8 min drive - 12.2 km
  • Montezuma National Wildlife Refuge - 8 min drive - 11.9 km

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Shake Shack - ‬5 min drive
  • ‪The DraftKings Sportsbook at Del Lago - ‬6 min walk
  • ‪Sauder's - ‬8 min drive

About this property

del Lago Resort & Casino

Enjoy 7 restaurants at this 4-star Waterloo hotel
Del Lago Resort & Casino offers its guests a full-service spa and a health club. There are 7 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 4 bars/lounges.

A casino, a vending machine, and multilingual staff are also featured at the business-friendly del Lago Resort & Casino. Self parking is free.

This 4-star Waterloo hotel is smoke free.

  • 205 guestrooms or units
  • 7 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • Casino
  • Karaoke
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Del Lago Resort & Casino offers 205 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The onsite spa has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Lobby
The Lux Hotel & Conference Center, an Ascend Collection Hotel
Waterloo
  • Pool
  • Breakfast included
  • Pet friendly
  • Kids pool
4.3 out of 5, Excellent, 517 reviews
The price is CA $136
CA $151 total
includes taxes & fees
Apr 27 - Apr 28
The Lux Hotel & Conference Center, an Ascend Collection Hotel

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 1:00 PM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 66 gaming tables
  • Casino
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Karaoke
  • Sportsbook

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • An off-leash area is available

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.0 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

del Lago Resort & Casino Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1248 out of 1719 reviews
Rating 8 - Good. 307 out of 1719 reviews
Rating 6 - Okay. 83 out of 1719 reviews
Rating 4 - Poor. 51 out of 1719 reviews
Rating 2 - Terrible. 30 out of 1719 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities
clean, comfortable, just what we needed for a girls night
Stayed 1 night in Jan 2026

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Stacy

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Check in staff was very nice! Rooms were comfy and clean
Stayed 1 night in Jan 2026

2/10 Terrible

Kimberly

Stayed 1 night in Jan 2026

8/10 Good

Scott

Stayed 1 night in Dec 2025

10/10 Excellent

Corey

Liked: Amenities
Very clean , great shower , friendly staff , bonus having a casino attached
Stayed 1 night in Dec 2025

8/10 Good

Kari

Stayed 1 night in Dec 2025

10/10 Excellent

Rishi, Oakville

Stayed 1 night in Dec 2025

8/10 Good

Ryan

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Denise

Stayed 1 night in Dec 2025

10/10 Excellent

Marie

Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Stayed 4 nights in Dec 2025

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous, room was clean and enjoyed the dining options.
Stayed 1 night in Oct 2025

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room and great ambience.
Stayed 1 night in Dec 2025

10/10 Excellent

Eric

Stayed 1 night in Dec 2025

8/10 Good

Crystal

Travelled with family
Liked: Room comfort
I didnt have breakfast was that included? Also i found therre were alot of dead flies in my room dusty
Stayed 1 night in Dec 2025

10/10 Excellent

Lonnie, Williston

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, very nice staff, nothing to complain about.
Stayed 1 night in Dec 2025

10/10 Excellent

Christi-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got a great deal driving through the area on a Christmas road trip. Lovely overnight stay with the decorations and dog friendly accommodations. Would definitely stay again if the price is right.
Stayed 1 night in Dec 2025

10/10 Excellent

Bhavin

Stayed 1 night in Dec 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stay was great!
Stayed 1 night in Dec 2025

10/10 Excellent

Ronald

Stayed 1 night in Dec 2025

10/10 Excellent

Taggard

Liked: Cleanliness, staff & service, property conditions & facilities
Wonder stay... coming back for Christmas!
Stayed 1 night in Dec 2025

10/10 Excellent

Kristy, Horseheads

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Very nice room.
Stayed 1 night in Dec 2025