Skip to main content
Beginning of main content
4.0 out of 5

"The property is centrally located " More

By a verified traveller on Wed 08 Nov 2023

Enter dates to see availability

Hotel Description

3.5-star boutique hotel near Michigan Avenue

Downtown Chicago stay

At this Downtown Chicago hotel, you'll be well placed to visit Michigan Avenue and John Hancock Center, both within a 5-minute walk. Also, Lake Michigan is within half a mile (1 km) and Chicago Riverwalk is within 2 miles (3 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, express check-in, and a computer station are also offered.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $151* Per night/room 31 Mar. - 1 Apr.

Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking (Living Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Whitehall Hotel, BW Premier Collection ratings based on 46 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Whitehall Hotel, BW Premier Collection

Everyone (26) Couples (10) Family (7)
3 out of 5
The property is centrally located

Posted by on 8 Nov. 2023

Was this review helpful to you?
Comment from Hotel Management

13 Nov. 2023 by Al G.

Thank you for your feedback.

4 out of 5
Historic hotel

Posted by , from Derry on 1 Nov. 2023

Was this review helpful to you?
Comment from Hotel Management

6 Nov. 2023 by Al G.

Thank you for your feedback.

3 out of 5

Posted by on 1 Nov. 2023

Was this review helpful to you?
Comment from Hotel Management

21 Nov. 2023 by Al G.

Thank you for your rating.

5 out of 5

Posted by on 25 Sep. 2023

Was this review helpful to you?
Comment from Hotel Management

26 Sep. 2023 by Al G.

Thank you for your rating.

3 out of 5
Staff was excellent. Room was like the only upgrades since the 90's was the Television. Evidence of mold stains in the tub caulk , No hot water for hours on Friday between 11am and at least 2pm , No USB outlets. 1 hanger in the closet , room refrigerator was broken No amenities that you expect to find in a room like a coffee pot and 2 glasses that were not wrapped. Many surfaces on furniture and mirror frames were worn and in bathroom "Lighted" makeup mirror had no power and was loose on the wall fitting, Bed and pillows were comfortable and the staff were the high points of my stay there

Posted by on 12 Sep. 2023

Was this review helpful to you?
Comment from Hotel Management

13 Sep. 2023 by Al G.

Thank you for your feedback.

4 out of 5
Great historic hotel. Friendly staff. Clean and worth the great value. Close to shopping and site seeing

Posted by on 31 Aug. 2023

Was this review helpful to you?
Comment from Hotel Management

3 Sep. 2023 by Al G.

Thank you for your feedback.

5 out of 5

Posted by , from EAST ORANGE on 17 Aug. 2023

Was this review helpful to you?
Comment from Hotel Management

22 Aug. 2023 by Al G.

Thank you for your rating.

5 out of 5
Very nice old line hotel. Well appointed and comfortable. The staff and service are outstanding and very accommodating.

Posted by on 10 Jul. 2023

Was this review helpful to you?
Comment from Hotel Management

10 Jul. 2023 by Al G.

Thank you for your feedback!

3 out of 5

Posted by on 1 Jul. 2023

Was this review helpful to you?
Comment from Hotel Management

23 Jul. 2023 by Al G.

Thank you for your rating.

5 out of 5
Desk staff was great

Posted by on 22 May 2023

Was this review helpful to you?
Comment from Hotel Management

23 May 2023 by Al G.

Thank you for your feedback.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly The Whitehall Hotel, BW Premier Collection also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee. This 3.5-star Chicago hotel is smoke free.

  • 222 guestrooms or units
  • 21 levels
  • Built in 1927
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Millennium Station (1.8 km / 1.1 mi)
  • Metro station: Chicago Station (Red Line) (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Whitehall Hotel, BW Premier Collection offers 222 accommodations with safes and complimentary weekday newspapers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Egyptian cotton linens
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Kirei - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30.00 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5–24 per person
  • Self parking fee: USD 51 per night
  • Pet deposit: USD 30.00 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Whitehall
  • Whitehall Chicago
  • Whitehall Hotel
  • Whitehall Hotel Chicago
  • The Whitehall Hotel
  • The Whitehall Hotel, BW Premier Collection Hotel
  • The Whitehall Hotel, BW Premier Collection Chicago
  • The Whitehall Hotel, BW Premier Collection Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.ca/Chicago-Hotels-The-Whitehall-Hotel,-BW-Premier-Collection.h17903-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Chicago-Hotels-The-Whitehall-Hotel,-BW-Premier-Collection.h17903-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Chicago-Hotels-The-Whitehall-Hotel,-BW-Premier-Collection.h17903-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.