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Hilton Garden Inn Cleveland East/Mayfield Village

3.0 star property
Enjoy the indoor pool at this 3-star Mayfield hotel

Choose dates to view prices

Photo gallery for Hilton Garden Inn Cleveland East/Mayfield Village

Reception
Premium bedding, in-room safe, desk, iron/ironing board
Indoor pool
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
700 Beta Dr, Mayfield, OH, 44143
  • Place, North Chagrin Reservation
    ‪3 min drive‬
  • Place, Cleveland Clinic
    ‪21 min drive‬
  • Place, Case Western Reserve University
    ‪21 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, One King Bed, Accessible

32-inch flat-screen TV with digital channels, TV

Suite, One King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Non-Smoking, Roll In Shower

7.8 out of 10
Good
(8 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution King

Premium bedding, in-room safe, desk, iron/ironing board

Evolution King

8.8 out of 10
Excellent
(46 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution King with Whirlpool

Premium bedding, in-room safe, desk, iron/ironing board

Evolution King with Whirlpool

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution Two Queens

Premium bedding, in-room safe, desk, iron/ironing board

Evolution Two Queens

8.6 out of 10
Excellent
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Evolution Junior King Suite

32-inch flat-screen TV with digital channels, TV

Evolution Junior King Suite

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

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  • Pet friendly
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4.2 out of 5, Very good, 1,000 reviews
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CA $148 total
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About the area

Mayfield

In shopping district.Within 3 miles (5 km) of this Mayfield hotel, you'll find North Chagrin Reservation and Chagrin River. Cleveland Clinic - Hillcrest Hospital and St Ann Shrine are also within 3 miles (5 km).

What's nearby

  • North Chagrin Reservation - 3 min drive - 3.2 km
  • Cleveland Clinic - 21 min drive - 20.3 km
  • Case Western Reserve University - 21 min drive - 19.9 km
  • Rock and Roll Hall of Fame - 28 min drive - 35.6 km
  • Progressive Field - 29 min drive - 30.5 km

Getting around

  • South Belvoir Station - 13 min drive
  • Cleveland Station - 25 min drive
  • Cleveland Hopkins International Airport (CLE) - 34 min drive

Restaurants

  • ‪Georgio's Oven Fresh Pizza - ‬4 min drive
  • ‪Yours Truly Restaurant - ‬15 min walk
  • ‪Wendy's - ‬4 min drive
  • ‪Panini's Bar & Grill - ‬17 min walk
  • ‪Winking Lizard Tavern - ‬5 min drive

About this property

Hilton Garden Inn Cleveland East/Mayfield Village

Enjoy the indoor pool at this 3-star Mayfield hotel
Hilton Garden Inn Cleveland East/Mayfield Village offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 6630 square feet (597 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Cleveland East/Mayfield Village. A free area shuttle within 5 mi is available. Self parking is free.

This 3-star Mayfield hotel is smoke free.

  • 1 building
  • 128 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 6630 sq ft of conference space
  • 597 sq m of conference space
  • Built in 2008
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Cleveland East/Mayfield Village offers 128 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mayfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to noon for a fee: USD 7 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 7 for adults and USD 7 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Cleveland East/Mayfield Village
Hilton Garden Inn Cleveland Village
Hilton Garden Inn Cleveland Village Hotel
Hilton Garden Inn Cleveland Village Hotel East/Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garn Cleveland Mayfiel
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield

Hilton Garden Inn Cleveland East/Mayfield Village Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 490 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Aleshia

Stayed 2 nights in Dec 2025

8/10 Good

takesha

Stayed 1 night in Dec 2025

10/10 Excellent

Stephon

Liked: Cleanliness, staff & service, amenities
Very courteous staff, excellent start for the holidays!
Stayed 4 nights in Dec 2025

6/10 Okay

Amanda

Travelled with partner
Disliked: Amenities
The staff was courteous but the room was just ok. Thankfully it was only for 1 night. The room had a musty odor and while showering the tub never drained.I had to spray my perfume to camouflage the musty smell and my husband could not shower after me because the water from my shower accumulated in the tub and by morning was still there. We did complain to the front desk about the inconvenience but they didnt help at all. I won't stay there again.
Stayed 1 night in Dec 2025

2/10 Terrible

Kimberly

Stayed 1 night in Dec 2025

4/10 Poor

Shahid

Travelled with family
Disliked: Cleanliness, staff & service
I had a family member who had surgery at the Cleveland Clinic (Dec 2025) so I tried out a few hotels in the area. I had a stay over at Hyatt Place the nite before trying the Hilton Garden Inn Cleveland, OMG huge difference the Hyatt Place was absolutely beautiful and modern whereas the Hilton Garden was OLD and really NOT that clean. Unless you can get a really, really good deal I’d personally NOT want to to go back this particular Hilton Garden inn East Cleveland/Mayfield village.
Stayed 1 night in Dec 2025

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing! Responsive and so friendly. The rooms are somewhat dated but clean.
Stayed 4 nights in Dec 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great all very nice and helpful
Stayed 4 nights in Dec 2025

10/10 Excellent

Margaret

Stayed 3 nights in Dec 2025

10/10 Excellent

Adrian

Stayed 7 nights in Dec 2025

10/10 Excellent

CRYSTAL

Liked: Cleanliness, staff & service, amenities
Yes it was
Stayed 1 night in Dec 2025

8/10 Good

Kenneth, Centerville

Liked: Cleanliness, staff & service
Toilet seat was very loose, toilet paper holder was falling off the wall (screws loose) bed was bouncy and sunken in the middle. All ice machines were down and the person at the desk had to go to the bar area to get some. Staff was awesome!
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Dec 2025

6/10 Okay

matthew

Stayed 2 nights in Dec 2025

4/10 Poor

charlette

Liked: Cleanliness, staff & service, amenities
When we walked through the door, we could tell the air was not on. We reported it to the front desk. They had somebody come and look at it in a reasonable time. The thermostat was on the wall so he made it where we can control it from the unit on the floor, but that still didn’t work. It came on when it wanted to. Also, in my opinion, they have very small TVs. FYI, I was told you cannot hook your streaming device up to the TVs.
Stayed 3 nights in Dec 2025

10/10 Excellent

stefanie

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Very clean, quiet room. I love the bath amenities, especially the shower gel. Convenient to have the refrigerator and Keurig in the room. I was travelling with my dogs and I was worried they would bark at noises (we were close to the stairs), but it was so quiet they hardly noticed anything. Overall a great stay (other than our keys randomly not working, and some glitch between Expedia and Hilton that labeled us as a no-show, despite checking in at 9pm on the expected date)
Stayed 7 nights in Dec 2025

4/10 Poor

Jennifer

Disliked: Amenities, property conditions & facilities
The fan was so very loud all night that I barely slept. Then I only got lukewarm showers both days. The parking lot was an ice rink...not one salt truck to be seen. It would have been helpful if the rooms were updated to have a USB outlet somewhere other than the TV so it took all night for my phone to charge but the TV had to be on too. Would have been nice if they had room service...nothing was opened around 9:30 pm when I arrived. Would not recommend or stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Breakfast server was not exactly expedient but he was very nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Karen

Disliked: Staff & service
When we checking in the front desk clerk was very rude - never welcomed us - couldn’t have cared less about there not being a luggage cart for us - it never dawned on him to communicate with the staff & see if one was available However the lady that had the next shift was very nice - we actually heard her checking with the staff to find a cart for a guest - imagine that !
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

10/10 Excellent

Maayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for three nights, the woman who checked me in was so friendly! my room was clean and quiet with a beautiful view of sunset, I had a few difficulties with my TV and the staff was so helpful even though they couldn’t figure out how to fix it, also since the jacuzzi and business center were not available and there was no breakfast one morning due to the chef not being able to come in, I was compensated immediately with out asking they were so nice and apologetic The manager Mo was so accommodating he himself got me a bagel and a bowl of fruit since there was no chef. He has also really chosen the best staff! Thank you so much 💕
Stayed 3 nights in Dec 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff were great! Room was clean. Previous guest broke the toilet handle but I reported it when we arrived. Our room was in a quiet area in the 4th floor. We were very pleased. The only negative was there were no luggage carts anywhere. We had lots of Christmas gifts for our grandkids, so we made several trips up to the room. The receptionist said guests take the carts to their rooms and keep them until checkout. I would suggest taking a driver’s license as a hold until cart is returned to prevent this ridiculous practice in the future.
Stayed 2 nights in Dec 2025

8/10 Good

Perry

Liked: Property conditions & facilities
Very kind staff. Room was clean & plenty of parking
Stayed 1 night in Dec 2025

8/10 Good

Robert, Toronto

Stayed 1 night in Dec 2025