Ramada by Wyndham Cleveland Independence

3.5 star property
Hotel near Cuyahoga Valley National Park in Independence

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Photo gallery for Ramada by Wyndham Cleveland Independence

Room, 2 Queen Beds, Non Smoking
Banquet hall
Exterior
Interior
Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View in a map
5300 Rockside Road, Independence, OH, 44131
  • Place, Cleveland Clinic Family Health Center
    ‪5 min walk‬
  • Place, Topgolf
    ‪17 min walk‬
  • Place, Cuyahoga Valley National Park
    ‪3 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪13 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About the area

Independence

Near the airport.Stay at this Independence hotel and you'll be within 2 miles (3 km) of Cuyahoga Valley National Park and 9 miles (15 km) of Rocket Arena. Rock and Roll Hall of Fame and Huntington Bank Field are within 12 miles (20 km).

What's nearby

  • Cleveland Clinic Family Health Center - 5 min walk - 0.4 km
  • Topgolf - 17 min walk - 1.5 km
  • Cuyahoga River - 1 min drive - 2.5 km
  • Cuyahoga Valley National Park - 3 min drive - 2.9 km
  • Malley's Chocolates - 3 min drive - 2.9 km

Getting around

  • East 55th Station - 10 min drive
  • Cleveland Station - 15 min drive
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Winking Lizard Tavern - ‬13 min walk
  • ‪Panera Bread - ‬18 min walk
  • ‪Denny's - ‬13 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Ramada by Wyndham Cleveland Independence

Hotel near Cuyahoga Valley National Park in Independence
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 10211 square feet (949 square meters) and includes conference space. An indoor pool, gift shops/newsstands, and a garden are also featured at the business-friendly Ramada by Wyndham Cleveland Independence. Free self parking is available.

This Independence hotel is smoke free.

  • 1 building
  • 178 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 10211 sq ft of conference space
  • 949 sq m of conference space
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Ramada by Wyndham Cleveland Independence offers 178 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with cable channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Up to 10 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Crowne Plaza
Crowne Plaza Cleveland
Crowne Plaza Cleveland Hotel
Crowne Plaza Cleveland Hotel Independence South
Crowne Plaza Cleveland South Independence
Crowne Plaza Independence South
Crowne Plaza Hotel Cleveland South - Independence Ohio
Crowne Plaza Cleveland South Independence Hotel
Crowne Plaza Cleveland South Independence
Ramada by Wyndham Cleveland Independence Hotel
Ramada by Wyndham Cleveland Independence Independence
Ramada by Wyndham Cleveland Independence Hotel Independence

Ramada by Wyndham Cleveland Independence Reviews

Reviews

5.2
Rating 10 - Excellent. 168 out of 971 reviews
Rating 8 - Good. 112 out of 971 reviews
Rating 6 - Okay. 155 out of 971 reviews
Rating 4 - Poor. 201 out of 971 reviews
Rating 2 - Terrible. 335 out of 971 reviews

5.2/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

CHRISTOPHER, LOVELAND

Disliked: Cleanliness, property conditions & facilities
Stale air. Dirty comforter, just one wash cloth, face & bath towel. Mold on bathroom walls. Room keys never worked. Hotel staff had to open room with master physical key any time I needed to leave the room
Stayed 1 night in Aug 2025

2/10 Terrible

CHRISTOPHER, LOVELAND

Disliked: Cleanliness, amenities, property conditions & facilities
After two attempts to get keys that work the manager has to open my room door with a physical key.
Stayed 1 night in Aug 2025

2/10 Terrible

richard

Stayed 1 night in Aug 2025

10/10 Excellent

Layanna

Liked: Cleanliness, amenities
Giod
Stayed 1 night in Aug 2025

10/10 Excellent

Layanna

Liked: Cleanliness, amenities
Good service
Stayed 2 nights in Aug 2025

8/10 Good

Gerald

!!!!!!!!!!!!!
Stayed 4 nights in Aug 2025

2/10 Terrible

lenore

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting. This place should be shut down. I checked in late evening after being told the room would be clean—it wasn’t. The key didn’t even work, and the manager had to let me in. The room had gnats, the towels smelled sour, and the common area floors sat dirty for days without being mopped. Suspicious activities on top of that made the stay feel unsafe. Would completely avoid—do not waste your time or money here.
Stayed 2 nights in Aug 2025

2/10 Terrible

Brian

Travelled with family
Disliked: Property conditions & facilities, room comfort

Stay away BED BUGS! Unsafe! Broken Locks

We were in rooms 212 and 219 and we got bedbugs. The elevators are broken. The luggage carts are broken. There’s one person working the front desk during busy times. The door knob on my bathroom fell off and I was trapped in the bathroom. The floors are broken. The security door number two on the back of hotel is broken. Anyone can come and go. Many of the door key locks are so loose. They’re about to fall off. Strangers could easily break into the hotel and push your door open and rob you or assault you. Most of the lights in the back parking lot that is way behind the hotel are broken so it is dark with no security and bedbugs breakfast was a few pieces of bread put out and 1 quart of milk and two little containers of cereal. Please file bankruptcy if you own this hotel, let it go. Your bedbugs have ruined our vacation. I am reporting you to the state of Ohio. You have numerous safety violations and public health code violations your hotel is infested. If you’re traveling, stay away stay away stay away.
Stayed 1 night in Aug 2025

4/10 Poor

Yvonne

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was dirty and noisy! Breakfast was very limited selection and parking was too far away
Stayed 3 nights in Aug 2025

2/10 Terrible

Laki

Stayed 2 nights in Aug 2025

6/10 Okay

John

Travelled with family and small children
Liked: Staff & service, amenities
Great location for the national Park but could possibly have longer pool hours and the continental breakfast needs some attention and in our room are sink with falling off the front of it the counter
Stayed 1 night in Aug 2025

8/10 Good

Mina s

Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 2 nights in Aug 2025

2/10 Terrible

ALee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend

It was so dirty. Needles in the parking lot. Trash in hallways and in parking lot. Bed wasn’t clean.
Stayed 1 night in Aug 2025

4/10 Poor

Chelsea

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The receptionist and customer service was pleasant, but the overall condition of the hotel was not great, definitely run down, and our room was missing a lot of necessities.
Stayed 2 nights in Aug 2025

4/10 Poor

Marie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in poor condition. The wall paper is peeling and there’s trash left around the outside areas. The rooms aren’t properly stocked and i had to make a request for a new room because of this. Wyndham would not be a brand i chose to stay at again.
Stayed 1 night in Aug 2025

2/10 Terrible

Stefanie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel needs a complete update and renovation. The elevators, lobby, rooms and hallway are disgusting. The fact that they can charge anything over $40/night is amazing to me. They completely price gauged because of the Morgan Wallen concert. I paid $947 for one night in this hotel PLUS $100 in CASH for a 1pm check in. HIGHWAY ROBBERY. Gross gross gross
Stayed 1 night in Aug 2025

2/10 Terrible

Erin

Disliked: Cleanliness, property conditions & facilities
Would not stay there again
Stayed 1 night in Aug 2025

2/10 Terrible

Chadwick

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Health department should be called.

Air conditioning did not work in the room was hot, there was no shower curtain and the tub was dirty, there was mold spots on the bottom side of the ice bucket lid, there was a very large coffee stain on the comforter, there was something brown that was smeared on the carpet and the resemblance of dog poop, the floors were not vacuumed, The light bulbs in the lamps on the nightstands were dim and flickering, trash cans were completely full and overflowing at the entrance of the hotel as well as inside on the fourth floor.
Stayed 1 night in Aug 2025

2/10 Terrible

Dana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Lyndsey

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked three rooms, all three had mold on the ceilings, in the showers too. Property is in desperate need of a makeover. Loose floorboards in the workout room. Missing ceiling tiles throughout the hotel. Talked to 15 other groups and all had mold in their rooms and even got moved to diffuse rooms and those still had mold
Stayed 2 nights in Aug 2025

2/10 Terrible

Janine

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Found Hair in bathtub. Floors dirty. Paid lots of money for a really unpleasant stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Brandie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here! Dirty and rude staff

We were there for a concert and it was extremely busy and we had to wait to check in, so we dropped our bags in the room and had to quickly leave before getting a good view of it, but we noticed the cigarette smoke immediately. When we got back at 1:30am we found some ants on the desk and noticed the bathroom looked like it had Water leaking previously. We went down to the front desk and no one was there (found out the clerk was sitting out front, smoking cigarettes with one of the guest). We ended up just going to bed cause it was only a few hours before we had to get up and check out. The common areas such as hallway and elevators, were filthy throughout the entire hotel. One of us woke up with a couple ants in our bed and then we noticed the bathroom was leaking from the ceiling from the upstairs room showering. There was a puddle on the bathroom floor and clearly you could tell that the previous damage we thought from an old leak had been going on for a long time. When I let the clerk know at check out of the issues, they said why didn’t you say anything in the middle of the night and I told them nobody was at the desk. And when I asked about a refund, they said they can’t help me because I booked through a third-party, hotels.com, and basically told me too bad. I spoke with hotels.com and they are trying to remediate the situation..
The inside of the mini fridge
Stayed 1 night in Aug 2025

2/10 Terrible

Diane

This place is awful. Like legit worst place I have ever stayed. Common areas not clean. Run down. Terrible rude staff. No clean wash cloths or towels. Stayed here and did not even get a shower.
Stayed 1 night in Aug 2025

2/10 Terrible

Jenna

Travelled with family
Liked: Amenities
Disliked: Staff & service
AWFUL customer service I called the day prior asking about early check in as I was coming from Canada the lady told me 25 $ once I arrived the check in lady told me 100$ CASH ONLY atm wasn’t working so had to go find an atm later to find out it was a complete scam !!!! I was one of many tonight that this happened too
Stayed 1 night in Aug 2025