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Holiday Inn Hotel & Suites West Edmonton by IHG

3.0 star property
3-star hotel near West Edmonton Mall

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Photo gallery for Holiday Inn Hotel & Suites West Edmonton by IHG

Indoor pool
1 bedroom, in-room safe, desk, laptop workspace
Daily cooked-to-order breakfast (CAD 15 per person)
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

View in a map
11330 - 170th Street, Edmonton, AB, T5S 2X1
  • Place, Fantasyland
    ‪6 min drive‬
  • Place, West Edmonton Mall
    ‪6 min drive‬
  • Place, University of Alberta
    ‪11 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.8 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

8.8 out of 10
Excellent
(33 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(51 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Additional Living Area)

9.4 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility)

9.8 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobility)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

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  • Pool
  • Pet-friendly
  • Free WiFi
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4.4 out of 5, Excellent, 1,001 reviews
The price is CA $135
CA $159 total
includes taxes & fees
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About the area

Edmonton

City center stay.Your stay at this West Edmonton hotel places you within 3 miles (5 km) of Oasis Centre and TELUS World of Science-Edmonton. Yellowhead Casino and Ice Palace are also within 3 miles (5 km).

What's nearby

  • TELUS World of Science-Edmonton - 4 min drive - 3.9 km
  • Fantasyland - 6 min drive - 5.3 km
  • West Edmonton Mall - 6 min drive - 4.9 km
  • World Waterpark - 6 min drive - 5.3 km
  • University of Alberta - 11 min drive - 7.8 km

Getting around

  • Kingsway-Royal Alex Station - 10 min drive
  • Edmonton Station - 11 min drive
  • Edmonton Intl. Airport (YEG) - 37 min drive

Restaurants

  • ‪Lore Pizza By Trial & Ale - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬3 min walk
  • ‪Aloha Hawaiian Poke & Grill - ‬8 min walk
  • ‪Pho Hoan Pasteur - ‬16 min walk

About this property

Holiday Inn Hotel & Suites West Edmonton by IHG

3-star hotel near West Edmonton Mall
Holiday Inn Hotel & Suites West Edmonton by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 889 square feet (83 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Hotel & Suites West Edmonton by IHG. Free self parking is available.

This 3-star Edmonton hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 889 sq ft of conference space
  • 83 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Hotel & Suites West Edmonton by IHG offers 112 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers and hair dryers.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Exterior

Days Inn & Suites by Wyndham West Edmonton

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,499 reviews
The price is CA $101
CA $115 total
includes taxes & fees
Oct 7 - Oct 8
Days Inn & Suites by Wyndham West Edmonton

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 for adults and CAD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per accommodation, per night
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 for adults and CAD 15 for children
  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel West Edmonton
Holiday Inn West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Edmonton Holiday Inn
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Hotel And Suites West Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Edmonton
Holiday Inn Hotel Suites West Edmonton

Holiday Inn Hotel & Suites West Edmonton by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1000 reviews
Rating 8 - Good. 317 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

ANGEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Stayed 1 night in Jun 2025

10/10 Excellent

Meaghan

Business traveller
Was good
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Ryan

Stayed 1 night in Jun 2025

8/10 Good

Wayne

Travelled with family, Business traveller
Stayed 1 night in Jun 2025

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Great for a quick stay
Stayed 1 night in May 2025

8/10 Good

Leo

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Wasnt horrible, but not as clean as it should have been
Stayed 1 night in May 2025

8/10 Good

Jennifer, Spirit River

Travelled with family, Business traveller
Liked: Cleanliness, amenities
There isnt a card reader to go up the elevator
Stayed 1 night in May 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very polite and eager to help me with anything I had come up
Stayed 1 night in May 2025

8/10 Good

Nicola

Liked: Cleanliness, property conditions & facilities
Welcoming staff could have been a bit friendlier. Carpets need to be replaced, elevator buttons updated to work better.
Stayed 2 nights in May 2025

10/10 Excellent

Justin, Athabasca

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very close to the location in which I was attending training for the week.
Stayed 4 nights in May 2025

10/10 Excellent

Peter Van

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the pillows were so comfy, The bed was always made and the linens always clean. We weren't there long enough to try the swimming pool but we definitely do that next time. We are big fans of the Holiday Inn Express.
Stayed 4 nights in May 2025

8/10 Good

Cheryl

Stayed 1 night in May 2025

8/10 Good

Monica

Stayed 1 night in May 2025

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness
Strong smell of bleach. I thought it maybe the pool but realized after it was not the pool. It was just everything when I used the towels and face cloths. It was very, very strong. It actually made me feel sick
Stayed 1 night in Apr 2025

8/10 Good

Lois, Spruce Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Loved having a Ricky's right in the building.
Stayed 2 nights in Apr 2025

8/10 Good

Damian

Stayed 4 nights in Apr 2025

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
liked this hotel a
Stayed 3 nights in Apr 2025

10/10 Excellent

Craig

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub could have been hotter, otherwise, no issues
Stayed 2 nights in Apr 2025