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Ambassador Hotel Frankfurt

3-star hotel near Frankfurt Trade Fair, connected to a shopping center

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Photo gallery for Ambassador Hotel Frankfurt

Interior entrance
Bar (on property)
Bar (on property)
Property amenity
Interior entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
Moselstrasse 12, Frankfurt, HE, 60329
  • Place, Financial District
    ‪1 min walk‬
  • Place, Kaiserstrasse
    ‪2 min walk‬
  • Place, Staedel Museum
    ‪7 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪11 min drive‬

Room options

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About the area

Frankfurt

Heart of Frankfurt.Within a 15-minute walk of this Bahnhofsviertel hotel, you'll find Frankfurt Christmas Market and Römerberg. Financial District and Kaiserstrasse are also within half a mile (1 km).

What's nearby

  • Financial District - 1 min walk - 0.0 km
  • Kaiserstrasse - 2 min walk - 0.2 km
  • Staedel Museum - 7 min walk - 0.7 km
  • Römerberg - 14 min walk - 1.2 km
  • Frankfurt Trade Fair - 15 min walk - 1.3 km

Getting around

  • Münchener Straß/ Frankfurt Central Tram Stop - 2 min walk
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 4 min walk
  • Frankfurt Airport (FRA) - 23 min drive

Restaurants

  • ‪Kakadu's - ‬2 min walk
  • ‪Plank - ‬2 min walk
  • ‪Moseleck - ‬1 min walk
  • ‪Selera Malaysian Restaurant - ‬2 min walk
  • ‪CHILINH Restaurant - ‬2 min walk

About this property

Ambassador Hotel Frankfurt

3-star hotel near Frankfurt Trade Fair, connected to a shopping center
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Ambassador Hotel Frankfurt.

  • 1 building
  • 38 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lockers available
  • Bar or lounge
Ambassador Hotel Frankfurt offers 38 accommodations with safes and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 12 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Room service

More

  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, debit cards, and cash.

Property is also known as

Ambassador Frankfurt
Ambassador Frankfurt Hotel
Ambassador Hotel Frankfurt
Frankfurt Ambassador Hotel
Frankfurt Hotel Ambassador
Hotel Ambassador Frankfurt
Ambassador Frankfurt Frankfurt
Ambassador Hotel Frankfurt Hotel
Ambassador Hotel Frankfurt Frankfurt
Ambassador Hotel Frankfurt Hotel Frankfurt

Ambassador Hotel Frankfurt Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 139 out of 696 reviews
Rating 8 - Good. 317 out of 696 reviews
Rating 6 - Okay. 176 out of 696 reviews
Rating 4 - Poor. 45 out of 696 reviews
Rating 2 - Terrible. 19 out of 696 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and highly convenient location, close to public transportation and friendly staff. Lobby was clean, well lit and inviting. The room and bathroom was very clean, comfortable and while compact, didn't feel too small. The breakfast was delicious and a great start to the day with lots of simple options. Definitely would stay here again.
Stayed 1 night in Dec 2023

6/10 Okay

Mark, Seal Beach

Travelled with partner
Liked: Cleanliness, staff & service
Nice breakfast buffet. Rooms are small and a bit dated.
Stayed 1 night in Sep 2023

6/10 Okay

Edmund

Stayed 1 night in Jun 2023

8/10 Good

Peter

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a ibis property, and was a decent stay. The staff was very helpful, and the check-in area was good for a short coffee break. The location was good for our trip, near the main Frankfurt train station and not too far from the city center. The breakfast was actually really above and beyond. The hotel layout was a little confusing, and we did not get our reserved room type (4 single beds vs 1 double & 1 pullout). Overall good stay.

8/10 Good

Marc

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed the staff, lobby, and room. Neighborhood was mediocre. Within walking distance of train station and downtown though.

6/10 Okay

Radu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check-in lady was excellent.
Stayed 1 night in Sep 2022

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

It was great overall
Stayed 2 nights in Dec 2021

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with very large breakfast buffet
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Miklos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

4/10 Poor

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No AC, was the ibis hotel and not the ambassador, rude front desk staff, and dirty rooms
Stayed 1 night in Aug 2019

6/10 Okay

Lori

Liked: Staff & service
Disliked: Room comfort

Ok if you need somewhere to stay

Everyone at reception was nice, except we saw someone go into our room when we had one day left, he shut off our key cards. when asked why he said "oh you have one more day". but i dont know why he had to go into our room. We asked to switch rooms due to a shower without a door & a guy smoking on our balcony. They did this without asking, but i found all the beds very uncomfortable. The included breakfast was really nice! Located in a kinda sketchy area after dark, but near the train station. also wifi was spotty.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Small hotel and suitable for short stay only
Stayed 7 nights in Feb 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel good, area very multicultural.

Hotel location for ease of getting around was very good, however, our room on the 2nd floor overlooked a restaurant which was a bit noisy. We could keep the window closed which made it a bit stuffy, but would be too noisy with it open. Free breakfast was very good. Wifi hit and miss. Cleanliness very good. Hot water took about 2 minutes to come through, that might depend on where you are in the building.
Stayed 3 nights in Sep 2018

10/10 Excellent

Sai Prasanth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Be prepare for the problems

The condition of equipment in the hotel is not good. The staff doesn't really care about it. Be prepare for it.
Stayed 3 nights in Sep 2018

8/10 Good

Ben, Dublin, Ireland.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

The hotel itsel was fine / breakfast very good / staff very helpful / bedroom / bathroom clean. -Hi-Fi access very good. BUT of twenty-two television stations available only two were in English: CNBC (Business / Financial) and Children's Nickelodeon channel. The area leaves a bit to be desired so get familiar with bus and U-bahn routes and the ticket machine
Stayed 4 nights in Sep 2018

6/10 Okay

JulesNC, North Carolina USA

Liked: Cleanliness, staff & service
It was close to train station and probably better for business or a couple nights. The free breakfast was absolutely great!!!!
Stayed 3 nights in Aug 2018

6/10 Okay

Robin, Frankfurt

Liked: Cleanliness, room comfort
When I booked this facility I thought I booked with the “ambassador hotel” but it turned out to be Ibis. The only place you’d see the “ambassador” name is a small plaque in the wall. When I enquired about the name, the staff simply said it is under the same owner group. This is absolutely misleading!!! Ambassador’s cost is more than Ibis and if I wanted to stay at Ibis, I would have booked Ibis.
Stayed 3 nights in Jul 2018

10/10 Excellent

Areli, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the Central Station . Staff are very kind and the room was clean.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Nice accessibility

Nice accessibility, good place to visit everywhere in Frankfurt.
Stayed 6 nights in Jun 2018