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Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

4.5 star property
4.5-star luxury hotel near Frankfurt Trade Fair, connected to a shopping center

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Photo gallery for Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

Daily buffet breakfast for a fee
1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar
Lobby
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
Vilbeler Str. 2, Frankfurt, HE, 60313
  • MyZeil
    ‪5 min walk‬
  • Römerberg
    ‪11 min walk‬
  • Frankfurt Christmas Market
    ‪12 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪13 min drive‬

Room options

View all photos for Family Room (2 Adults + 2 Children)

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Family Room (2 Adults + 2 Children)

  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Suite

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Balcony

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Room, Balcony

  • 41 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (Extra Bed 2 Adults + 2 Children)

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Room (Extra Bed 2 Adults + 2 Children)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Extra Bed 2 adults + 2 children)

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Suite (Extra Bed 2 adults + 2 children)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Deluxe Room, Balcony (Extra Bed 3 Adults)

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Room, Balcony (Extra Bed 3 Adults)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Family Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

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About the area

Frankfurt

Central Frankfurt getaway .Within a 15-minute walk of this Innenstadt hotel, you'll find MyZeil and Römerberg. Museumsufer and Museum MMK for Modern Art are also within half a mile (1 km).

What's nearby

  • MyZeil - 5 min walk - 0.4 km
  • Römerberg - 11 min walk - 0.9 km
  • Frankfurt Christmas Market - 12 min walk - 1.1 km
  • Alte Oper - 14 min walk - 1.2 km
  • Main Tower - 15 min walk - 1.3 km

Getting around

  • Konstablerwache Station - 4 min walk
  • Hessendenkmal Tram Stop - 4 min walk
  • Frankfurt Airport (FRA) - 28 min drive

Restaurants

  • ‪Dim Sum Haus - ‬1 min walk
  • ‪Koh Samui - ‬3 min walk
  • ‪Iwase - ‬1 min walk
  • ‪Zeil Kebap - ‬2 min walk
  • ‪Zu den 12 Aposteln - ‬1 min walk

About this property

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

4.5-star luxury hotel near Frankfurt Trade Fair, connected to a shopping center
Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and 5 meeting rooms are available. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Avani Frankfurt City Hotel (previously NH Collection Frankfurt City).

This 4.5-star Frankfurt hotel is smoke free.

  • 1 building
  • 256 guestrooms or units
  • 6 levels
  • 29 sq m of conference space
  • Built in 2003
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Onsite shopping
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) offers 256 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. A pillow menu is available. Premium satellite television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

English, German

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  • Breakfast available
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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 47-inch TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 45
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Nearby parking fee: EUR 25 per day (328 ft away)
  • Pet fee: EUR 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 45 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Frankfurt NH City
Hotel NH Frankfurt City
Nh Frankfurt City Hotel Frankfurt
Nh Hotel Frankfurt
Nh Hotels Frankfurt
NH Collection Frankfurt City Hotel
NH Collection Frankfurt City
NH Collection Frankfurt City

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 235 out of 380 reviews
Rating 8 - Good. 95 out of 380 reviews
Rating 6 - Okay. 33 out of 380 reviews
Rating 4 - Poor. 12 out of 380 reviews
Rating 2 - Terrible. 5 out of 380 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room. Breakfast was great and liked the vibe of the hotel. Bed was very firm and couldn’t really control the ac are the only negatives. Still recommended especially if the price is good!
Stayed 1 night in Mar 2025

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Room comfort

Too hot and noisy at night

The hotel was absolutely boiling. It was impossible to sleep. The air con does not work. And you can’t open the window due to the busy main road below. We tried 3 rooms before accepting our fate. First room the electrics kept tripping, second room the window was broken. Third room was ok. Holes in curtains and as mentioned crazy hot and very loud due to the busy main road.
Stayed 2 nights in Mar 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frankfurt

A funky hotel in Konstablerwache, close to metro stop and right in the middle of restaurants and shopping precincts. Restaurant had a good atmosphere and there is a gym (although that’s not for me!) Reception check in was smooth but the gentleman who checked me out was very stern - a nice smile wouldn’t have gone amiss! The coffee machine in the room was very welcome (but it needed a dust) and the free water, coffee pods and tea was very welcome. We stayed four nights and used the last day to travel to Mainz - a charming place with a nice park and some beautiful properties.
Stayed 4 nights in Mar 2025

6/10 Okay

Gloria

Travelled with family
Disliked: Cleanliness, staff & service
Average room but was not expecting much due to low cost. One complaint was that our bathroom sink was stopped up. I called to complain. Receptionist already knew sink had issued. I was confused as to why they would put me in room with stopped up sink. No one came to fix it. We were there three days.
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely view from the balcony of our room of the surrounding urban area with a view of the Dom. It was fairly central to the city and just a short walk to everything we wanted to see. It was clean with nice amenities and the staff was friendly and helpful. Marta, the concierge, is a lovely person, friendly, and so very helpful.

10/10 Excellent

Nathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and very clean. Included a wardrobe, desk, desk chair, armchair, large bed and side tables. Window can open, which is great. The bathroom was also spacious with a rain or normal shower option. Bathrobes and slippers provided. The corridors are wide and spotless and no disruption from other guests. The breakfast was included as an Expedia VIP Access perk and was great, loads to choose from - hot food like sausages and eggs, cereals, fruits, different breads, cold meat, cheeses, pastries, cakes, and an omelette station with a chef cooking to order. Location is great - 5 mins walk from a main station that has the U and S trains. 5 mins from main shopping and 10mins from the old town square. The DFF was about 25min walk away through the old town, across the bridge and along the river - nowhere feels far when the weather is good! Would definitely stay here again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ruth

Stayed 7 nights in Feb 2025

10/10 Excellent

James

Stayed 1 night in Feb 2025

10/10 Excellent

gustavo

Stayed 1 night in Feb 2025

8/10 Good

Karl

Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, breakfast is a true European breakfast (much better than I am used to in the United States)
Stayed 1 night in Jan 2025

10/10 Excellent

Elias

Stayed 4 nights in Jan 2025

8/10 Good

Stacey

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Staff were very friendly. Shower could have been cleaner. Very convenient to the train station.
Stayed 1 night in Dec 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for stay in Frankfurt

It was just for one night but we were upgraded and felt very welcomed!
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Aziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Michele, Tecumseh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
If you're seeking a hotel experience akin to staying in North America while in Germany, this hotel may be suitable for you. However, it lacks the authentic German or European atmosphere typically expected. The front desk staff demonstrated a lack of professionalism, engaging in an argumentative exchange regarding the city tax, and I was overcharged for it (a reminder that customer satisfaction should always be a priority in hospitality). We booked two rooms—one of which was quiet, while the room facing Konrad-Adenauer-Strasse was significantly affected by noise. On a positive note, the hotel is ideally situated near the Zeil, offering excellent shopping and dining options. It is also a mere 10-minute walk from Römerberg and the Cathedral of St. Bartholomew.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff, breakfast in is a most have! 👌
Stayed 2 nights in Jan 2025

10/10 Excellent

Alison Jane

Stayed 3 nights in Dec 2024

6/10 Okay

Kelly

Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here - we especially loved the breakfast!
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Duc Quan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024