Grand Palladium Kantenah Resort & Spa All Inclusive

5-star beachfront property near Half Moon Bay

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Where to?

Dates

November 2025

December 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

On private beach
Bar

Explore the area

Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710

Place, Cenote Azul
‪6 min drive‬
Place, Ecopark Kantun Chi
‪7 min drive‬
Place, Akumal Beach
‪8 min drive‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Deluxe Garden View

Very good

37 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Room Deluxe with View

37 sq m
Sleeps 1

Suite Junior with View

42 sq m
Sleeps 1

Suite Luxury with View

58 sq m
Sleeps 1

Room Deluxe with View

37 sq m
Sleeps 2

Suite Junior with View

42 sq m
Sleeps 2

Suite Luxury with View

58 sq m
Sleeps 2

Room Deluxe with View

37 sq m
Sleeps 3

Suite Junior with View

42 sq m
Sleeps 3

Room Deluxe with View

37 sq m
Sleeps 4

Suite Junior with View

42 sq m
Sleeps 4

Room Deluxe with View

37 sq m
Sleeps 3

Suite Junior with View

42 sq m
Sleeps 3

Suite Junior with View

42 sq m
Sleeps 4

Deluxe Sigle use Garden View

37 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Suite Superior with Garden View

103 sq m
Sleeps 4

Family Selection Junior Suite Garden View

Exceptional

37 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Selection Junior Suite Swim-up

Exceptional

37 sq m
1 bedroom
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Family Selection Junior Suite Rooftop with Private Pool

Wonderful

51 sq m
1 bedroom
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Family Selection Suite Beachfront

Very good

103 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite Junior with Garden View

37 sq m
Sleeps 2

Suite Junior with Garden View

37 sq m
Sleeps 3

Suite Junior with Garden View

37 sq m
Sleeps 4

Suite Luxury with Pool View

37 sq m
Sleeps 2

Suite Luxury with Pool View

37 sq m
Sleeps 3

Suite Luxury with Pool View

37 sq m
Sleeps 4

Suite Premium with Pool View

51 sq m
Sleeps 2

Suite Premium with Pool View

51 sq m
Sleeps 3

Suite Master with Garden View

103 sq m
Sleeps 2

Suite Master with Garden View

103 sq m
Sleeps 3

Suite Master with Garden View

103 sq m
Sleeps 4

Suite Junior with Garden View

37 sq m
Sleeps 1

Suite Junior with Garden View

37 sq m
Sleeps 3

Suite Junior with Garden View

37 sq m
Sleeps 4

Suite Luxury with Pool View

37 sq m
Sleeps 1

Suite Luxury with Pool View

37 sq m
Sleeps 3

Suite Luxury with Pool View

37 sq m
Sleeps 4

Suite Premium with Pool View

51 sq m
Sleeps 1

Suite Premium with Pool View

51 sq m
Sleeps 3

Suite Master with Garden View

103 sq m
Sleeps 1

Suite Master with Garden View

103 sq m
Sleeps 3

Suite Master with Garden View

103 sq m
Sleeps 4

Suite Premium with Pool View

103 sq m
Sleeps 4

About the area

Kantenah

Beachside getaway.Within 9 miles (15 km) of this property, you'll find Puerto Aventuras Marina and Akumal Beach. Xel-Há Park is 12.6 mi (20.3 km) away.

What's nearby

Cenote Azul - 6 min drive - 7.5 km
Cenote Cristalino - 7 min drive - 7.8 km
Ecopark Kantun Chi - 7 min drive - 8.5 km
Xpu-ha Beach - 8 min drive - 7.8 km
Akumal Beach - 8 min drive - 7.5 km

Getting around

Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

‪Xtra Time Sport Bar - ‬1 min walk
‪Lobby Bar White Sand - ‬9 min walk
‪La Hacienda - ‬1 min walk
‪Aurum (Lobby Bar) - ‬7 min walk
‪Helios Restaurant - ‬3 min drive

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

5-star beachfront property near Half Moon Bay

Grand Palladium Kantenah Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Kantenah Resort & Spa All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a children's club, a children's pool, and a steam room. Free self parking is available. A complete renovation of Grand Palladium Kantenah Resort & Spa All Inclusive was completed in December 2023.

Smoking is allowed in designated areas at this 5-star Kantenah property.

252 guestrooms or units

2 levels

11 buildings

3 dining venues

2 swim-up bars

2 bars or lounges

Meeting rooms

Built in 2002

Buffet breakfast (free)

Kid's club

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference center

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

Onsite shopping

Bellhop

Smoking in designated areas

Bar on the beach

Coffee shop

Bar by the pool

Grand Palladium Kantenah Resort & Spa All Inclusive offers 252 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

On private beach
Pool
Breakfast included
All-inclusive

CA $481 total

includes taxes & fees

Dec 9 - Dec 10

On private beach
Pool
Breakfast included
All-inclusive

CA $509 total

includes taxes & fees

Dec 1 - Dec 2

Property amenities

Family friendly

5 outdoor pools
Arcade/game room
Babysitting (surcharge)
Bowling alley
Children's club
Children's games
Children's pool
In-room crib
Laundry facilities
Lifeguards on site
Mini golf
Playground
Waterslide

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
2 bars/lounges
2 swim-up bars
3 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
Couples/private dining

Things to do

5 outdoor pools
Arcade/game room
Archery
Basketball
Beach volleyball
Billiards/pool table
Boat tours
Bowling alley
Children's club
Children's pool
Evening entertainment
Fitness classes
Full-service spa
Games
Gym
Kayaking
Mini golf
Pilates classes
Playground
Racquetball/squash
Sauna
Scuba diving
Segway rentals/tours
Shopping
Steam room
Tennis
Waterslide
Windsurfing
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Entertainment

32-inch flat-screen TV with premium cable channels
iPod dock
Pay movies

Bedroom

Bedsheets provided
Blackout drapes
Free crib

Bathroom

Bathrobes
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Sanitation services: USD 2 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grand Palladium Kantenah Solidaridad

Grand Palladium Kantenah Resort All Inclusive

Kantenah Grand Palladium

Grand Palladium Kantenah

Grand Palladium Kantenah All Inclusive

Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Matas

Oct 12, 2025

Stayed 8 nights in Sep 2025

10/10 Excellent

Marcia Maricela, Mount Sterling

Sep 25, 2025

Stayed 7 nights in Sep 2025

10/10 Excellent

Ashi

Travelled with family, Travelled with family and small children

Aug 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect for family vacation

Stayed 6 nights in Aug 2025

10/10 Excellent

sergio

Aug 17, 2025

Stayed 7 nights in Aug 2025

6/10 Okay

Andrea

Travelled with family

Aug 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I would have given this resort a 10/10 it was amazing at first we loved it. The kids were obsessed with the swim up pool suite. What made me downgrade my rating was the pressure they put on us to do a “timeshare” presentation but they call it a membership but same thing basically and when I decided against that because I am there to be on vacation not to go to presentations I felt like service then declined. Also they tried charging me for one of the beds on the beach that I never used like actually did not ever use and they said staff saw us there I asked for them to provide me with the footage, they did not. It was only 25 dollars so if I had used it I would have paid. Then one of our butlers was really unresponsive and they never sent the car to pick us up for our departure. The whole point in family selection is to have that VIP service. Sucks that the last day had to ruin that experience.

Stayed 4 nights in Aug 2025

Little critters you’ll see around the resort.

Stayed 7 nights in Aug 2025

4/10 Poor

Vernetta, Passaic

Travelled with family

Aug 14, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities

Carla by the pool was the best and can say helped improved my trip. Ana at the front desk was also very accommodating. And the membership representative Oz was amazing and almost talked me into buying into the GP. But after sleeping on it I decided against it. Everything else was very disappointed with this resort. I almost purchased a membership and decided to think about it and see the resort and was disappointed with the lack of communication between the staff it took 3 room assignments before I got a clean room. the restaurants were empty and they said they had no reservations. The golf cart drivers (Luciano specifically) was extremely rude. This resort was very very large with 4 resorts on the properties with rules on where you could or could not go to. All resorts on the properties had fairly good nightly shows but absolutely nothing to do after the show. No music at the pool no entertainment at all very boring but if you are looking for absolutely NOTHING to but lay at the pool (ocean had seaweed) again very boring, I won't return to this resort. I've gone to Grand palladium in Jamaica and had an amazing time but this resort was not for me.

Stayed 7 nights in Aug 2025

10/10 Excellent

Christina, Portland

Travelled with family

Aug 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We bought a membership and we will be returning next year! Had such a wonderful trip! Oz and Mauricio and Angel were just a few of the amazing people that helped us while we were there everyone was so wonderful

Stayed 9 nights in Aug 2025

8/10 Good

Mark, Richmond Hill

Travelled with family and small children

Aug 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All very nice except the Travel Club sales pitch the first morning. A very negative start. But a fun week overall.

Stayed 7 nights in Aug 2025

8/10 Good

Diego

Travelled with family, Travelled with family and small children, Travelled with partner

Aug 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was great! We love the Family Selection. The beds were a little to firm. There are lots of activities to do around the property. Family selection allows you lots of access. Pools were great, beach not so great due to the season. Cons- The staff will ask you almost everyday to tour the Property for future travels in other locations almost like a (timeshare). Sometimes it just becomes way too much after telling them NO multiple times. When your on vacation and with your own personal itinerary for your family you just dont want to be bother with this.

Stayed 4 nights in Aug 2025

8/10 Good

Abbas

Travelled with family

Aug 10, 2025

Liked: Staff & service, amenities, property conditions & facilities

I would have given the resort a full five stars if we had been informed that the beach was closed due to the sargassum. We had no idea about the situation, as it was not mentioned anywhere in the information provided. We were very disappointed to arrive at the resort only to find out that the beach was basically unusable. If we had known, we would have postponed our yearly family trip to October

Stayed 5 nights in Aug 2025

10/10 Excellent

Cambria

Aug 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very beautiful space! So much variety Definitely will come back!

Stayed 3 nights in Jul 2025

10/10 Excellent

David

Aug 9, 2025

Stayed 5 nights in Aug 2025

8/10 Good

Jaime

Travelled with family

Aug 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Transportation on the property and butler service was great. Pool and beach areas were beautiful. Needed to keep asking for basic items from housekeeping: toilet paper, washcloths. Lots of dining options. They had an open vendor market one night- avoid at all costs! The vendors were selling same items for the gift shop at prices 10xs higher and will charge your credit card prices not agreed upon.

Stayed 5 nights in Aug 2025

10/10 Excellent

Olena

Aug 9, 2025

Stayed 6 nights in Aug 2025

10/10 Excellent

Nataliya

Business traveller

Aug 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is the ultimate place for a family vacation. Each member of your family will find something enjoyable to do at all times.

Stayed 10 nights in Jul 2025

10/10 Excellent

WILLIAM

Aug 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Aug 2025

4/10 Poor

Gehan Nabil Ibrahim

Travelled with family

Aug 7, 2025

mohsen

Travelled with family

Aug 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is at excellent level. Very friendly staff, quality foods, great sceneries, 5ft pools, and more. But you may consider some tips before picking this hotel complex. 1- buildings are located far from lobby/restaurants. so, you will need a (free) cart ride to get there. The wait time for those carts was 15 to 45 minutes, depending on day and time. 2- The beach was not swimmable at this season. There were plenty of sea weeds and floating sands that makes it look nasty. 3- If you're coming through Cozumel's airport, allow more than 2 hours for transportation. Ferry leaves every 30 min. 4- Restaurants only serve dinner. For lunch (and breakfast of course) you may use one of the buffets. All in all, the hotel is located in a very beautiful land and maintains high quality standards for everything they offer.

Stayed 5 nights in Jul 2025

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