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Sandman Hotel & Suites Kelowna

3.0 star property
Hotel near Kelowna General Hospital in Kelowna

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Photo gallery for Sandman Hotel & Suites Kelowna

Relax in the comfortable seating area with sofas and armchairs, a fireplace, and a large television screen.
Welcome to Moxies, a contemporary building with a unique blend of wood paneling and white walls.
Enjoy breathtaking views of the city and distant mountains from this balcony.
Welcome to the reception area, where a warm atmosphere and modern amenities await.
Enjoy cooking in this well-equipped kitchen with a central island, sink, and microwave.

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8
  • Orchard Park Mall
    ‪1 min walk‬
  • Kelowna General Hospital
    ‪5 min drive‬
  • Waterfront Park
    ‪6 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed (Atrium Building)

Relax in a spacious room with a large bed, desk, and comfortable chair.

Classic Room, 1 Queen Bed (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

Relax in a spacious room with a large bed, flat-screen TV, and a nightstand with a lamp.

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

7.6 out of 10
Good
(11 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

7.4 out of 10
Good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds (Atrium Building)

Two single beds with wooden headboards and white bedding, a desk, and a balcony with a view.

Classic Room, 2 Queen Beds (Atrium Building)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Tower

Relax in comfort with a large bed, nightstand, and window.

Room, 1 King Bed, Tower

7.4 out of 10
Good
(51 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building)

8.0 out of 10
Very good
(111 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

Relax in a spacious room with a large bed, flat-screen TV, and a nightstand with a lamp.

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Kitchenette, Tower (Balcony)

Relax in a spacious room with a large bed, flat-screen TV, and a nightstand with a lamp.

Suite, 1 King Bed, Kitchenette, Tower (Balcony)

7.8 out of 10
Good
(15 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building)

7.0 out of 10
Good
(104 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

Relax in this serene space with a large bed, nightstand, and armchair, perfect for unwinding.

Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

About the area

Kelowna

City center stay.Within a 10-minute walk of this Dilworth Mountain Estates hotel, you'll find Orchard Park Mall and Orchard Park Shopping Centre. Also, Cineplex Cinemas Orchard Plaza is within half a mile (1 km) and Mission Creek Regional Park is within 2 miles (3 km).

What's nearby

  • Orchard Park Mall - 1 min walk - 0.2 km
  • Kelowna General Hospital - 5 min drive - 4.6 km
  • Waterfront Park - 6 min drive - 5.0 km
  • Prospera Place - 6 min drive - 5.0 km
  • Okanagan College - 6 min drive - 4.2 km

Getting around

  • Kelowna Intl. Airport (YLW) - 12 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tokyo 1 Asian Buffet Bar - ‬5 min walk
  • ‪Red Robin - ‬6 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪A&W Restaurant - ‬1 min walk

About this property

Sandman Hotel & Suites Kelowna

Hotel near Kelowna General Hospital in Kelowna
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Sandman Hotel & Suites Kelowna. Self parking is free.

This Kelowna hotel is smoke free.

  • 220 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Sandman Hotel & Suites Kelowna offers 220 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. Televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Languages

English

Similar properties

Enjoy dining or socializing in the hotel's outdoor patio area, surrounded by a well-maintained hedge and a large tree.

Days Inn by Wyndham Kelowna

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.1 out of 5, Very good, 1,529 reviews
The price is CA $145
CA $169 total
includes taxes & fees
Sep 8 - Sep 9
Days Inn by Wyndham Kelowna

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Personal motorized watercraft

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 42-inch TV with cable channels
  • Pay movies

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The property will be renovating from July 25 2025 to August 1 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Sandman Hotel & Suites Kelowna Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 486 out of 1707 reviews
Rating 8 - Good. 403 out of 1707 reviews
Rating 6 - Okay. 348 out of 1707 reviews
Rating 4 - Poor. 252 out of 1707 reviews
Rating 2 - Terrible. 218 out of 1707 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Leila

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Balraj

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities

Good location, but questionable customer service

Was provided a room that was recently renovated. It had new furnishing, but the bathroom was not updated. The bathroom door did not close (advised the front desk after check-in, but no one came to fix the issue). The room was next to rooms that were still being renovated. It had a dusty, paint smell, which is not good for anyone w/o PPE. In addition, the contractors were using their power tools like 8:30am already. Overall, close to many restaurants; the gym had many equipment; the room was nicely renovated (not the bathroom), but the hotel should not have even offered this room considering that this is the room next to the current reno work. Dusty, paint smell, and the contractors tools working at 8:30am is not acceptable. Cleanliness is questionable considering that the prior customers luggage tags were behind the chair. Neighborhood could be eery as homeless camp setup right next to the hotel (between McDonalds). Saw smashed car glass in the back parking lot - where we parked.
Stayed 1 night in May 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Amenities
Front desk staff was awesome!
Stayed 2 nights in May 2025

2/10 Terrible

Brandy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately this property has not been maintained well. The rooms are shabby. The water pressure in the shower borders on painful, the ice machine in the hallway is so noisy it woke us up multiple times throughout the night and our vehicle was broken into overnight. Broken window and theft of property. This was not an inexpensive stay. We will not be back.
Stayed 2 nights in May 2025

10/10 Excellent

Elsa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding customer service

The front desk people were amazing super accommodating and understanding
Stayed 2 nights in May 2025

8/10 Good

Laurel, Calgary

Travelled with partner
Liked: Amenities
Although the hotel lobby is dark and dreary, our room was bright and clean. We had a suite, which was nice; however the cabinets in the kitchen and bathroom were old and worn having seen better days. The kitchen area was missing a stove, but a hot plate, microwave and toaster oven were available for cooking as well as a good size fridge for groceries. There is a lounge onsite as well as Denny’s next door, McDonalds and A & W practically in the parking lot, and for real special occasions, The Keg is within walking distance. There is plenty of shopping nearby. It’s a good hotel, apparently in the midst of renovations.
Stayed 2 nights in May 2025

6/10 Okay

Lynda

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff is friendly and accomodating. Was able to check in early. Older hotel and they are doing renos. The bedding was clean but still smelled dusty. Our bathroom had missing pieces of tile around the shower and the toilet rocked but was functional and did not leak. All in all it was fine for the night as we were in town for an event and did not want to drive the 3 hours home.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in May 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
K
Stayed 1 night in Apr 2025

10/10 Excellent

Shalini

Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Amenities
While undergoing renovations , the hotel is super clean and we were able to get a newly remodeled room. The staff are very friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Anson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Economical accommodstion.

Good stay. Comfortable for the most part but the toilet was not secure to the floor. It moved/rockked a lot. The bed was v comfortable.
Stayed 3 nights in Mar 2025

8/10 Good

Anson Carl

Liked: Cleanliness, staff & service, room comfort

Met the need for a good night sleep.

It was what i needed. I was in an 'unrennovated' room nut mostly everthing was good...ecxept the toilet was not secured to floor. It moved alot. The bed though, was v comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I find the deposit a little much as most hotels are $100-$150 a night
Stayed 1 night in Apr 2025

10/10 Excellent

denise G

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, great staff
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Travelled with partner
Liked: Staff & service, amenities
Nice to see updates going on at this property. Only downside was the homeless hanging around.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, amenities
Great value, the perfect place to stay when visiting family.
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Stayed 1 night in Apr 2025

10/10 Excellent

Chance

Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

10/10 Excellent

Madge

Stayed 3 nights in Apr 2025

4/10 Poor

Michael, Victoria

Travelled with family
We were in the atrium, but floor one is actually the basement. Our window only looked on to the indoor pool, which was noisy. I would not book an atrium room again. Tokyo restaurant next door was terrible.
Stayed 1 night in Apr 2025