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Hostal El Pilar

2.0 star property
Hostal near Puerta del Sol in Madrid

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Photo gallery for Hostal El Pilar

Front of property
Reception
Terrace/patio
Double Room, Private Bathroom
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle de las Carretas, 13, Madrid, Madrid, 28012
  • Puerta del Sol
    ‪1 min walk‬
  • Gran Via
    ‪5 min walk‬
  • Plaza Mayor
    ‪6 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom

Single Room, Private Bathroom

8.2 out of 10
Very good
(16 reviews)
  • 7 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room, Private Bathroom

Premium bedding, in-room safe, desk, blackout drapes

Triple Room, Private Bathroom

7.8 out of 10
Good
(18 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room, Private Bathroom

Premium bedding, in-room safe, desk, blackout drapes

Double Room, Private Bathroom

8.2 out of 10
Very good
(18 reviews)
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom

9.0 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the area

Madrid

Heart of Madrid.A stay at this Madrid Centro hostal places you steps from Puerta del Sol and a 5-minute walk from Plaza de Santa Ana. Plaza Mayor and Gran Via are also within half a mile (1 km).

What's nearby

  • Puerta del Sol - 1 min walk - 0.0 km
  • Gran Via - 5 min walk - 0.5 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km
  • Prado Museum - 11 min walk - 1.0 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 30 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Rosi La Loca - ‬1 min walk
  • ‪Dubliners - ‬1 min walk
  • ‪Serafina - ‬2 min walk
  • ‪Arabay Coffee Madrid - ‬2 min walk

About this property

Hostal El Pilar

Hostal near Puerta del Sol in Madrid
As a guest of Hostal El Pilar, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Hostal El Pilar also features concierge services, laundry facilities, and a front-desk safe.

This Madrid hostal is smoke free.

  • 1 building
  • 38 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Hostal El Pilar offers 38 accommodations with safes and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Interior

Hostal Ballesta

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  • Air conditioning
  • Housekeeping
  • 24/7 front desk
4.4 out of 5, Excellent, 1,001 reviews
The price is CA $208
CA $229 total
includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 22-inch flat-screen TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, debit cards, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

El Pilar Hostal
Hostal El Pilar
Hostal Pilar
Hostal Pilar Hostel
Hostal Pilar Hostel El
Hostal El Pilar Hotel Madrid
Hostal El Pilar Madrid
El Pilar Madrid
Hostal El Pilar Hostal
Hostal El Pilar Madrid
Hostal El Pilar Hostal Madrid

Hostal El Pilar Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 252 out of 604 reviews
Rating 8 - Good. 204 out of 604 reviews
Rating 6 - Okay. 87 out of 604 reviews
Rating 4 - Poor. 38 out of 604 reviews
Rating 2 - Terrible. 23 out of 604 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

SARAHI

Liked: Cleanliness, staff & service, property conditions & facilities
Very centrally located
Stayed 3 nights in May 2025

6/10 Okay

Ka Fu

Stayed 1 night in May 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location

We had a two room suite for the three of us and it was very comfortable. However, the bathroom was very extremely small. The rooms were clean. The location was convenient to many attractions and we walked almost everywhere we went in Madrid.
Stayed 4 nights in May 2025

8/10 Good

Mieczyslaw

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2025

10/10 Excellent

HUIYU

Stayed 3 nights in May 2025

8/10 Good

Jorge, Munster

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Updated facilities, great staff service.
Stayed 3 nights in Apr 2025

8/10 Good

Donald A

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff was very friendly and helpful. Great water pressure and plenty of hot water. Very clean and plenty of electrical outlets. Extra blankets were very helpful. It is right next to square where big easter parade ended, but we were shielded from outdoor noises. Location is incredible! We loved that. There were two drawbacks. The first was that we heard people walking on stairs quite frequently in middle of night. The second was the awkward bathroom. Toilet sits in tight area and you have to sit sideways. The sink has a shelf mounted right above it that prevents you from being able to easily wash your face or spit out toothpaste. And the shower is in a tight space with the hot/cold handle placed where it is very easy to bump and turn off, make it all cold, or make it all hot. All in all, the apartment is fine, but unless the bathroom was remodeled, we would opt to try a different hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

FRANCISCO J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 3 nights in Apr 2025

8/10 Good

Danilo Esteban

Travelled with family
Liked: Cleanliness, amenities
One of the staff was very rude because we were claiming the room that we pay in Expedia. At night there a lot of noise from the street
Stayed 3 nights in Apr 2025

8/10 Good

Donald

Very nice place very clean and modern good value
Stayed 1 night in Apr 2025

6/10 Okay

SHELBY

Travelled with partner
Liked: Staff & service
The staff were very welcoming and helpful. Check in was easy and we could store our luggage. We did have to buzz into the main building every time which was odd, but there was always someone to let us in. The room was small, but for a Hostal it was enough (considering we had our own bathroom in the room). It could be cleaner—the ceiling was peeling above our shower, the shower head was on the floor of the tub when we arrived, and the comforter and blankets did not seem to be as clean as the sheets. Overall, I would probably book again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Yatnier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Jan 2025

6/10 Okay

Eric

Disliked: Amenities
Great location, very clean, cordial staff. The room was lacking especially the very small bathroom and shower could not bend over to wash my lower body. Bathroom sink tiny and no mats to place outside of shower to prevent water on floor.
Stayed 2 nights in Apr 2025

6/10 Okay

Q

Stayed 2 nights in Mar 2025

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kindly stayed

Very attentive staff, clean towels and sheets, kindly accommodate our luggage before checking in and after checking out.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dairan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.safe and clean. Recommended
Stayed 2 nights in Mar 2025

8/10 Good

Devdatta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable and convenient Transportaion
Stayed 4 nights in Mar 2025

10/10 Excellent

Wendell, Yonkers

Stayed 3 nights in Feb 2025

10/10 Excellent

Osmani

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is in a great location, the staff is amazing and the bedroom are ok for the price.
Stayed 1 night in Jan 2025

4/10 Poor

Jorge, Tampa

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms (at least for 3 people) are extremely small, with almost no room for 3 people's luggage, the bathrooms are extremely small and nothing like the photos posted on Expedia. If you have a rental car, I recommend careful coordination for parking. We didn't get one, nor did we get the hotel to help us with the issue of our car's license plate when driving through the center of Madrid, which has limitations and many hotels put it in the city system to exempt payment of the pollution tax. This hostel doesn't help with this issue either.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vivian I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Angel A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! It's easy to find something to eat! Walkable!
Stayed 1 night in Dec 2024

6/10 Okay

Chona

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Loved the location
Stayed 2 nights in Nov 2024