"The view and the location are great! The service was WOW! The people at the reception were super attentive, kind and ready to help and explain things ... " More
City center stay
You'll be steps from Plaza Mayor and within a 10-minute walk of Royal Palace of Madrid with a stay at this Madrid Centro hotel. Thyssen-Bornemisza National Museum and Prado Museum are also within 2 miles (3 km).
Full-service spa, dining
A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Enjoy the gym and perks like free WiFi. You'll appreciate the seasonal outdoor pool, bar/lounge, and laundry facilities.
2 Dec. 2019 by Guest experience
Dear Mrs Natasa, Thank you for choosing Pestana Plaza Mayor Madrid and for taking the time to give us your feedback on your stay with us. We were pleased to hear that you enjoyed the location and comfort of our rooms, as well as the service provided by our team. Our guests’ comments are very important to us because we work hard every day to provide them with an excellent service. Thank you very much for your recommendation! We look forward to welcoming you again soon at Pestana Plaza Mayor Madrid. Best regards,
8 Sep. 2019 by Guest Experience Manager
Dear guest, On behalf of the staff at Pestana Plaza Mayor Madrid, I would like to take the opportunity to personally thank you for your feedback. It is very important for us to know that you had a pleasant stay with us. We look forward to hosting you again soon at our hotel. Best regards, Pestana Collection Hotels
18 Aug. 2019 by Guest Relations Manager
Dear guest, Thank you very much for your feedback on your stay at our hotel. We are happy to hear that you enjoyed the experience and our team’s dedicated and professional service. It was a great pleasure for us to welcome you as our guest and we look forward to welcoming you to Pestana Plaza Mayor Madrid again soon. Best regards, Pestana Collection Hotels
Pestana Plaza Mayor Madrid offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A seasonal outdoor pool, a fitness center, and a library are also featured at Pestana Plaza Mayor Madrid. This 4-star Madrid hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Offsite parking discounted rates available
Pestana Plaza Mayor Madrid offers 87 accommodations with minibars and espresso makers. 49-inch Smart televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include bathrobes, designer toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.
Terraza Plaza Mayor - This restaurant serves lunch and dinner.
Café de la Plaza – Pátio - This café specializes in Regional cuisine and serves light fare only. Open select days.
Bar - Onsite cocktail bar. Open daily.
24-hour room service is available.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.