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Pestana Collection Plaza Mayor

4.0 star property
4-star spa hotel near Plaza Mayor

Choose dates to view prices

Photo gallery for Pestana Collection Plaza Mayor

Couples treatment rooms, sauna, body treatments, aromatherapy
Lunch and dinner served
Lunch and dinner served
Superior Room (Plaza Mayor)
Couples treatment rooms, sauna, body treatments, aromatherapy

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle Imperial, 8, Madrid, 28012
  • Place, Plaza Mayor
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Royal Palace of Madrid
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • Sleeps 2
  • Free WiFi

View all photos for Classic Room

Classic Room

Classic Room

9.6 out of 10
Exceptional
(29 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

8.0 out of 10
Very good
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room (Plaza Mayor)

Superior Room (Plaza Mayor)

Superior Room (Plaza Mayor)

9.8 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Plaza Mayor

Deluxe Plaza Mayor

Deluxe Plaza Mayor

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed
  • Free WiFi

View all photos for Loft

Loft

Loft

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Plaza Mayor)

Suite (Plaza Mayor)

Suite (Plaza Mayor)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room

Minibar, in-room safe, desk, laptop workspace

Classic Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Plaza Mayor Room

Minibar, in-room safe, desk, laptop workspace

Superior Plaza Mayor Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Plaza Mayor Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Plaza Mayor Room

  • Sleeps 2
  • Free WiFi

View all photos for Loft Room

Minibar, in-room safe, desk, laptop workspace

Loft Room

  • Sleeps 2
  • Free WiFi

View all photos for Plaza Mayor Suite

Living area

Plaza Mayor Suite

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Plus

Minibar, in-room safe, desk, laptop workspace

Superior Plus

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Plus Room

Minibar, in-room safe, desk, laptop workspace

Superior Plus Room

  • Sleeps 2
  • Free WiFi

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About the area

Madrid

City center stay.You'll be steps from Plaza Mayor and within a 10-minute walk of Royal Palace of Madrid with a stay at this Madrid Centro hotel. Thyssen-Bornemisza National Museum and National Prado Museum are also within 2 miles (3 km).

What's nearby

  • Plaza Mayor - 2 min walk - 0.2 km
  • San Miguel Market - 3 min walk - 0.3 km
  • Puerta del Sol - 5 min walk - 0.4 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Gran Via - 8 min walk - 0.7 km

Getting around

  • Madrid Principe Pio Station - 2 min drive
  • Tirso de Molina Station - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 33 min drive

Restaurants

  • ‪Bar La Campana - ‬1 min walk
  • ‪Taberna Corrientes - ‬2 min walk
  • ‪Las Cuevas de Luis Candelas - ‬3 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Cuatro Gatos Music Café - ‬1 min walk

About this property

Pestana Collection Plaza Mayor

4-star spa hotel near Plaza Mayor
Pestana Collection Plaza Mayor offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A seasonal outdoor pool, a fitness center, and a library are also featured at Pestana Collection Plaza Mayor.

This 4-star Madrid hotel is smoke free.

  • 87 guestrooms or units
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Pestana Collection Plaza Mayor offers 87 accommodations with minibars and espresso makers. 49-inch Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Front of property
UMusic Hotel Madrid
Madrid Centro
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 892 reviews
The price is CA $332
CA $366 total
includes taxes & fees
Jun 16 - Jun 17
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 36 per day); discounts available
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch smart TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 6 to May 31:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay
  • A damage deposit of EUR 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13 for children
  • Nearby parking fee: EUR 36 per day(525 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in September.
  • Pool access available from 11:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pestana Plaza Mayor Hotel Madrid

Pestana Plaza Mayor Hotel

Pestana Plaza Mayor Madrid

Hotel Pestana Plaza Mayor Madrid

Madrid Pestana Plaza Mayor Hotel

Hotel Pestana Plaza Mayor

Pestana Plaza Mayor Madrid Hotel

Pestana Plaza Mayor Madrid Madrid

Pestana Plaza Mayor Madrid Hotel

Pestana Plaza Mayor Hotel

Pestana Plaza Mayor

Hotel Pestana Plaza Mayor Madrid Madrid

Madrid Pestana Plaza Mayor Madrid Hotel

Hotel Pestana Plaza Mayor Madrid

Pestana Plaza Mayor Madrid Madrid

Pestana Plaza Mayor Madrid

Pestana Plaza Mayor Madrid Hotel Madrid

Frequently asked questions

How close is Pestana Collection Plaza Mayor to the airport?

Pestana Collection Plaza Mayor is 14.1 mi (33-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Pestana Collection Plaza Mayor?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at Pestana Collection Plaza Mayor on May 17, 2026 start from CA $450, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pestana Collection Plaza Mayor have an airport shuttle?

Airport shuttle services are not available at Pestana Collection Plaza Mayor.

Does Pestana Collection Plaza Mayor offer free breakfast?

Free breakfast isn’t provided at Pestana Collection Plaza Mayor, but buffet breakfast is offered for a fee of EUR 25 for adults and EUR 13 for children. It's available on weekdays from 7:00 AM to 11:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at Pestana Collection Plaza Mayor?

No, there is no casino at this hotel, but Casino Gran Via (11-min walk) is nearby.

What time is check-in at Pestana Collection Plaza Mayor?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Pestana Collection Plaza Mayor?

Free parking is not available at this hotel.

Does Pestana Collection Plaza Mayor have a pool?

Pestana Collection Plaza Mayor features an indoor pool and a seasonal outdoor pool. Guests can enjoy pool access from 11:00 AM to 7:00 PM.One of the pools is closed seasonally each year from October 6 to May 31.

Does Pestana Collection Plaza Mayor have a restaurant?

Yes, there is a restaurant on site.

Does Pestana Collection Plaza Mayor have a spa?

This hotel has a spa, which features Swedish massages, body scrubs, and body treatments.

How close is Pestana Collection Plaza Mayor to downtown Madrid?

Pestana Collection Plaza Mayor is 0.2 mi away from Madrid.

Pestana Collection Plaza Mayor Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 830 out of 1001 reviews
Rating 8 - Good. 115 out of 1001 reviews
Rating 6 - Okay. 28 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Dolores, CHAMPAIGN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 5 nights in Feb 2026

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel. Staff could not have been better. Will absolutely stay here again. Thanks!
Stayed 2 nights in Feb 2026

10/10 Excellent

Jose C, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel.
Stayed 1 night in Feb 2026

10/10 Excellent

Carlos, San Juan

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 4 nights in Jan 2026

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything, staff so lovely, helpful and welcoming. Very comfortable room, great beds and showers. Would definitely recommend and stay again. Faultless
Stayed 3 nights in Feb 2026

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Staff was outstanding! Great location and nice clean rooms
Stayed 1 night in Jan 2026

8/10 Good

Pam, Alcester

Travelled with partner
Liked: Cleanliness, amenities
Staff friendly. Great location.
Stayed 2 nights in Feb 2026

10/10 Excellent

alessandro

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with an excellent staff working there, the location is the best in the city too!
Stayed 2 nights in Feb 2026

10/10 Excellent

Natalja

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very helpful staff, comfortable bed and relaxing experience.
Stayed 4 nights in Jan 2026

8/10 Good

armand

Liked: Cleanliness, staff & service, amenities
The hotel is perfectly located with beautiful rooms and helpful staff. The only bad experience was the Spa, they employ untrained masseuse such as one named Camilla. Make sure to ask for their name and avoid her. The worst experience with no skill or understanding of her job.
Stayed 3 nights in Jan 2026

10/10 Excellent

Victoria

Stayed 1 night in Jan 2026

8/10 Good

Lane, Everett

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff service, beautiful hotel in a unique historic location.
Stayed 5 nights in Jan 2026

10/10 Excellent

ROXANNA B

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jan 2026

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and beautiful rooms. I recommend a room overlooking the plaza.
Stayed 1 night in Jan 2026

10/10 Excellent

Lissett

Liked: Cleanliness, amenities, property conditions & facilities
The room was cleaned. I arrived at 7am, and check-in is at 3 pm. However, they gave me an available room to access immediately.
Plaza Mayor
Balcony view
Stayed 3 nights in Jan 2026

8/10 Good

Stephen

Stayed 4 nights in Nov 2025

10/10 Excellent

Roberto, Rosemount

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, beautiful facilities and rooms. The check in staff needs to explain to guests that there is a discount voucher for the restaurant on check in. The bellman was amazing with a great smile and always willing to help.
Stayed 1 night in Jan 2026

10/10 Excellent

Cherie Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent staff, amenities and location are A+
Stayed 2 nights in Jan 2026

8/10 Good

Donald

Stayed 2 nights in Dec 2025

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Amazing hotel. Staff is amazing. Breakfast is excellent. Rooms are great and you must try the pool - very unique experience. The location is perfect
Stayed 2 nights in Dec 2025

4/10 Poor

Billal

Stayed 4 nights in Dec 2025

10/10 Excellent

Edgar Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, location and food
Stayed 2 nights in Dec 2025

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, amenities
Amazing facility and staff! Beautiful spa, great location
View
Stayed 2 nights in Dec 2025

10/10 Excellent

CHARLES, Oropesa del Mar

Probably the best 4 star hotel on Europe we've stayed at.
Stayed 3 nights in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and welcoming
Stayed 4 nights in Dec 2025