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Rafaelhoteles Atocha

4.0 star property
4-star hotel near Museo Nacional Centro de Arte Reina Sofía

Choose dates to view prices

Photo gallery for Rafaelhoteles Atocha

Bar (on property)
Reception
Minibar, in-room safe, desk, blackout drapes
Front of property
Porch

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Calle Méndez Alvaro , 30, Madrid, Madrid, 28045
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪11 min walk‬
  • Place, El Retiro Park
    ‪16 min walk‬
  • Place, Gran Via
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Standard Double or Twin Room

8.4 out of 10
Very good
(31 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room (2 adult + 1 child)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room (2 adult + 1 child)

8.8 out of 10
Excellent
(10 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room (extra bed)

Minibar, in-room safe, desk, blackout drapes

Double Room (extra bed)

8.8 out of 10
Excellent
(15 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About the area

Madrid

City center retreat .Within a 15-minute walk of this Arganzuela hotel, you'll find Museo Nacional Centro de Arte Reina Sofía and Espacio Ibercaja Delicias. El Retiro Park and Prado Museum are also within 2 miles (3 km).

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 11 min walk - 1.0 km
  • El Retiro Park - 16 min walk - 1.4 km
  • Prado Museum - 20 min walk - 1.7 km
  • Gran Via - 3 min drive - 2.5 km
  • Puerta del Sol - 4 min drive - 2.9 km

Getting around

  • Madrid (XOC-Atocha Train Station) - 8 min walk
  • Palos de la Frontera Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Martin Tostador - ‬6 min walk
  • ‪La Taguara - ‬1 min walk
  • ‪Spoiler Bar - ‬7 min walk
  • ‪Bodegas Rosell - ‬6 min walk
  • ‪Mariana Café Bar & After Work - ‬6 min walk

About this property

Rafaelhoteles Atocha

4-star hotel near Museo Nacional Centro de Arte Reina Sofía
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 11485 square feet (1067 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Rafaelhoteles Atocha. The hotel can provide concierge services and wedding services. Parking is available for a fee.
  • 1 building
  • 245 guestrooms or units
  • 4 levels
  • 11485 sq ft of conference space
  • 1067 sq m of conference space
  • Built in 1998
  • Deli
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Rafaelhoteles Atocha offers 245 accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Covered self parking on site (EUR 23 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 5.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 42.9 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 5.5 for children
  • Covered self parking fee: EUR 23 per night
  • Rollaway bed fee: EUR 42.9 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Rafaelhoteles
Rafaelhoteles Atocha
Rafaelhoteles Hotel
Rafaelhoteles Hotel Atocha
Atocha Hotel Rafael
Hotel Rafael Atocha
Rafaelhoteles Atocha Hotel Madrid
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel Madrid

Rafaelhoteles Atocha Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 445 out of 1004 reviews
Rating 8 - Good. 386 out of 1004 reviews
Rating 6 - Okay. 113 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rikke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleaning ladies were so nice and efficient. Staff were helpful and the Hotel offered everything you need.
Stayed 2 nights in Oct 2025

6/10 Okay

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was basic but the bed was comfy. There was no sound-proofing so it could be very loud in the mornings. Bathroom was nice. Breakfast was okay but I expected better. Staff were very nice, friendly and helpful. Location was good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room- nice to be able to open the windows to get fresh air A special treat to get a bottle of Cava as a welcome. Breakfast good selection and we were treated well.
Stayed 2 nights in Sep 2025

10/10 Excellent

lara

Travelled with family
Amazing customer service and nice an clean room
Stayed 1 night in Oct 2025

8/10 Good

Ivo

Liked: Cleanliness, property conditions & facilities
The hotel is a relatively long walk from the Atocha (30 minutes), and other stations (20 minutes). There are no tea or coffee making facilities in the room, however there is a very small (the smallest I have seen) wall mounted fridge that is totally for guest use. A single basic shampoo is provided that needed us to ask reception to replace when finished. Otherwise a selection of emergency disposable toiletries are provided upon arrival (tootbrush, razor, comb, etc.). Overall a comfortable base, would not go again due to the long walk, we like to stay at hotels closer to transport.
Stayed 4 nights in Sep 2025

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness, room comfort

Atocha

The hotel is comfortable and convenient for Atocha Trains
Stayed 1 night in Aug 2025

8/10 Good

Jaelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
It is curently under renovation, but the room and service were great and even got a complimentary bottle of sparkling wine. Hopefully the pool will be renovated soon.
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Stayed 1 night in Aug 2025

10/10 Excellent

Gammar

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Israel

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Mejor sistema de aire acondicionado,es urgente
Stayed 7 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. We will definitely come back.
Stayed 1 night in Aug 2025

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice & Clean

We had a lovely two-night stay at this hotel. The staff were friendly and welcoming, and the room was nice and clean. However, we felt it was originally a double room that had been converted to a ‘family’ room with an extra bed. The room was an okay size, but it could have been bigger for a family of three. The breakfast was nice and offered a good variety of food. The overall experience was good value for money.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gursharn

Stayed 2 nights in May 2025

10/10 Excellent

Hirdania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable, hotel is clean, some tiles on the stairs has loose tile, an easy fix they shoul be fix because the tiles are beautiful, the hotel need some cosmetic fix but over all the location is great near to metro station train. Ambience is nice great places tibeat walkable distance
Stayed 2 nights in Jul 2025

4/10 Poor

Julian, Irvine

Disliked: Amenities, property conditions & facilities
Felt pictures of the room were misleading. Did not receive VIP perk. Would not recommend.
Stayed 1 night in Jul 2025

8/10 Good

AMINA

Stayed 3 nights in Jun 2025

10/10 Excellent

Wylson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very good! Check in: all good Room: spacious, clean, a little fridge which helps a lot, amazing bath towels, comfortable beds, etc. Breakfast: very good, many options for a very good meal. Dinner: good food for a reasonable price Gym: very, very small. Used the thread mill one day Overall: excellent stay , excellent hotel.
Stayed 3 nights in Jul 2025

8/10 Good

Tania, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed only one night because of its proximity to Atocha train station. Basic hotel, rooms old but clean and beds comfortable, A/C was noisy and didn't cool well enough. Breakfast also basic. Staff nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Great buffet breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really helpful
Stayed 1 night in Jul 2025

10/10 Excellent

James Smith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, good food service and staff were helpful.
Stayed 5 nights in Jul 2025

10/10 Excellent

Kalpesh

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Conviniet
Stayed 2 nights in Jun 2025

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Emily, Sebastopol

Stayed 4 nights in Jun 2025