This hotel was conveniently located to the Gran Via, and everything we wanted to see in Madrid was a walkable distance. There is 24 hour staffing at the front entrance, which I appreciated, as it helped us feel safe. We also loved the breakfast. There were so many options, and all of them were delicious! The room was spacious and clean, and the bed was comfortable. We enjoyed cocktails on the rooftop pool/terrace area.
My only complaint is the bathroom. There was very little sink space, so getting ready in the morning took a bit of creativity. The water closet was almost impossible to use, especially for my husband, who is 6'5". Keep that in mind if you are a tall or large person- you might not fit! In addition, the glass door provided little to no privacy. As a very private person, this was uncomfortable for me.