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ITC Grand Central, a Luxury Collection Hotel, Mumbai

5.0 star property
5-star luxury hotel near Tata Memorial Hospital

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Interior detail
Lounge
View from property
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service

Explore the area

View in a map
287, Dr. Babasaheb Ambedkar Road, Parel, Mumbai, Maharashtra, 400012
  • Place, KEM Hospital
    ‪9 min walk‬
  • Place, Tata Memorial Hospital
    ‪13 min walk‬
  • Place, Palladium Mall
    ‪2 min drive‬
  • Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪14 min drive‬

Room options

View all photos for Exclusive Room, 1 Queen Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Exclusive Room, 1 Queen Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, 1 King Bed, Tower

Luxury Suite, 1 King Bed, Tower

Luxury Suite, 1 King Bed, Tower

  • 113 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Tower

40-inch LCD TV with satellite channels, TV

Suite, 1 King Bed, Tower

  • 113 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed, Non Smoking, City View

7.2 out of 10
Good
(5 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Queen Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exclusive Room, 1 Twin Bed, City View

Premium bedding, minibar, in-room safe, desk

Exclusive Room, 1 Twin Bed, City View

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Club Room, 1 Queen Bed, Tower

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Queen Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for House, 1 Queen Bed (View)

Premium bedding, minibar, in-room safe, desk

House, 1 Queen Bed (View)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

About the area

Mumbai

Parel stay.Your stay at this Parel hotel places you within 3 miles (5 km) of Tata Memorial Hospital and Mohammed Ali Road. Haji Ali Dargah and Crawford Market are also within 6 miles (10 km).

What's nearby

  • KEM Hospital - 9 min walk - 0.8 km
  • Tata Memorial Hospital - 13 min walk - 1.1 km
  • High Street Phoenix Mall - 1 min drive - 1.4 km
  • Peninsula Corporate Tower - 1 min drive - 1.4 km
  • Palladium Mall - 2 min drive - 1.7 km

Getting around

  • Mumbai Currey Road Station - 8 min walk
  • Mint Colony Station - 11 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 39 min drive

Restaurants

  • ‪The Point Of View - ‬2 min walk
  • ‪Kebabs & Kurries - ‬1 min walk
  • ‪Sahyadri Upahar Gruha (Hotel) - ‬9 min walk
  • ‪Ram Ashray - Lalbaug - ‬5 min walk
  • ‪Dakshin At Itc - ‬2 min walk

About this property

ITC Grand Central, a Luxury Collection Hotel, Mumbai

5-star luxury hotel near Tata Memorial Hospital
ITC Grand Central, a Luxury Collection Hotel, Mumbai offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. A 24-hour fitness center, spa services, and a library are also featured at the luxury ITC Grand Central, a Luxury Collection Hotel, Mumbai. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Mumbai hotel.

  • 1 building
  • 242 guestrooms or units
  • 22 levels
  • 4 dining venues
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
ITC Grand Central, a Luxury Collection Hotel, Mumbai offers 242 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kaya Kalp. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 1,652 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (25 inch wide door)
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 40-inch LCD TV with premium satellite channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ITC Grand Central, a Luxury Collection Hotel, Mumbai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 1652 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

ITC Grand Central Mumbai
ITC Hotel Mumbai Grand Central
ITC Mumbai Grand Central
Itc Grand Central Hotel Mumbai (Bombay)
ITC Grand Central Mumbai Hotel
ITC Grand Central Hotel
ITC Grand Central
ITC Grand Central Luxury Collection Hotel Mumbai
ITC Grand Central Luxury Collection Hotel
ITC Grand Central Luxury Collection Mumbai
ITC Grand Central Luxury Collection
ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel
ITC Grand Central, a Luxury Collection Hotel, Mumbai Mumbai

Reviews

ITC Grand Central, a Luxury Collection Hotel, Mumbai Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 440 out of 673 reviews
Rating 8 - Good. 152 out of 673 reviews
Rating 6 - Okay. 42 out of 673 reviews
Rating 4 - Poor. 26 out of 673 reviews
Rating 2 - Terrible. 13 out of 673 reviews

Reviews

8/10 Good

MANJU SARA

Stayed 1 night in Jun 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel… great gym and pool. Convenient location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jyotsna

Stayed 4 nights in Jun 2025

10/10 Excellent

Manisha

Stayed 1 night in Jun 2025

10/10 Excellent

Mukul

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience and will return.
Stayed 4 nights in Apr 2025

10/10 Excellent

somyadeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this place for my parents, they loved the service and hospitality. Overall a pleasant stay One thing though, I asked for a birthday gesture for my dad, but somehow the greeting card addressed my sister instead of my dad, even I asked for that specifically. I think it might have happened as i booked the room under my sister name. My family was a bit confused lol as I wanted to surprise them with this pre celebration and couldn't figure out. Not a big deal, but I hope so next time please be careful about the arrangements haha. Hope to stay next time soon
Stayed 1 night in Apr 2025

10/10 Excellent

Ashwini

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

LOKIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and good looking rooms. We stayed only for one night and hence couldn't really explore all the amenities.
Stayed 1 night in Mar 2025

10/10 Excellent

Mohit

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms & great stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Dharmesh

Liked: Cleanliness, staff & service, property conditions & facilities
was food
Stayed 3 nights in Mar 2025

10/10 Excellent

Mohit

Stayed 3 nights in Mar 2025

8/10 Good

Lance

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Krina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

KEVIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is awesome. Had all three meals there for several days before starting a cruise. The staff are amazingly friendly and welcoming! The property is impeccable clean and up-to-date.

10/10 Excellent

Rajesh

Stayed 1 night in Feb 2025

8/10 Good

Anusha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. We got to experience the Republic Day Celebrations it was lovely opportunity
Stayed 1 night in Jan 2025

2/10 Terrible

Vinu

Stayed 1 night in Jan 2025

10/10 Excellent

neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super stay excellent service
Stayed 5 nights in Dec 2024

10/10 Excellent

Sanjiv

Stayed 3 nights in Jan 2025

10/10 Excellent

Rama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Renu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in this hotel are excellent especially staff at breakfast service and staff at the salon.
Stayed 7 nights in Dec 2024

10/10 Excellent

Pramod

Stayed 2 nights in Nov 2024

10/10 Excellent

Parus, Pittsburgh

Stayed 2 nights in Nov 2024

10/10 Excellent

S'prabhu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024